Who is Michael Gianni Buno? Overview
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Quick answer
Michael Gianni Buno is listed as Client Success Manager at Uber, based in Culver City, California, United States. AeroLeads shows a matched LinkedIn profile for Michael Gianni Buno.
Michael Gianni Buno previously worked as Client Success Manager at Crossover Health and Senior Account Manager at Nextbite. Michael Gianni Buno studied at Gros Bonnet Culinary Academy.
Company email context
Email format at Uber
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Uber
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Profile bio
About Michael Gianni Buno
Solution-oriented Customer Success Manager with 5+ years of experience in account management. I help companies build strong relationships with clients, secure renewals, and use data & analytics to drive decision makingSome examples include: • Successfully negotiated and retained at-risk customers through discounts on company products and services, resulting in improved retention rates • Partnered with sales executives to develop pricing strategies for existing clients’ expansion projects, increasing clients’ monthly revenue by 15%• Developed effective training documents for clients to highlight product and service value and help them navigate through an ever-changing industryI get excited about opportunities where I’m able to apply my interpersonal skills to help companies strengthen their customer relationships, identify clients’ needs, and grow their business with bespoke plans.
Current workplace
Michael Gianni Buno's current company
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5 roles
Michael Gianni Buno work experience
A career timeline built from the work history available for this profile.
Client Success Manager
Feb 2023 - Aug 2024
Senior Account Manager
• Expanded Virtual Kitchen & SaaS offerings to Key Accounts, resulting in a 10% increase in monthly revenue• Led collaborative effort with multiple departments to assess CSAT metrics, leading to an increase in renewal rate while maintaining low churn KPIs
Dec 2019 - Jul 2022
Senior Customer Success Manager
• Generated Restaurant & Virtual Kitchen retention reports driven by data analytics for internal stakeholders, identifying areas for continuous improvement and increasing visibility in renewal KPIs• Successfully negotiated and retained at-risk restaurant clients through discounts and promotions on company SaaS products and VK services
Apr 2019 - Dec 2019
Client Success Specialist
• Managed and oversaw over 300+ accounts and retained key clients and customer relationships through ongoing support• Resolved the second highest number of client cases/requests, demonstrating initiative to effectively meet restaurant customers’ needs in the online ordering space
Jan 2019 - Apr 2019
2 education records
Michael Gianni Buno education
Education record
Gros Bonnet Culinary Academy
Bachelor'S Degree, Business Administration, Management And Operations
FAQ
Frequently asked questions about Michael Gianni Buno
Quick answers generated from the profile data available on this page.
What company does Michael Gianni Buno work for?
Michael Gianni Buno works for Uber.
What is Michael Gianni Buno's role at Uber?
Michael Gianni Buno is listed as Client Success Manager at Uber.
Where is Michael Gianni Buno based?
Michael Gianni Buno is based in Culver City, California, United States while working with Uber.
What companies has Michael Gianni Buno worked for?
Michael Gianni Buno has worked for Uber, Crossover Health, and Nextbite.
How can I contact Michael Gianni Buno?
You can use AeroLeads to view verified contact signals for Michael Gianni Buno at Uber, including work email, phone, and LinkedIn data when available.
What schools did Michael Gianni Buno attend?
Michael Gianni Buno studied at Gros Bonnet Culinary Academy.
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