Processing and posting all daily ReceiptsProcessing and scanning cheques and invoicesPerforming monthly bank reconciliation control sheets and investigating any discrepanciesPerforming daily funds transfersCarrying out daily reconciliations on receipts and payment accountsProcessing monthly direct debit paymentsExporting files for uploading to QubeDealing with suppliers, leaseholders and property manager queriesProcessing tenant refunds and depositsManaging deposits accountsFiling of bank statements on DocuwareMaintaining and updating Qube for new property and leaseholders detailsUploading periodic Bank Charges - Bank Interests to QubeCoding and inputting utility bills ready via Abbyy for weekly payment run when neededVerifying invoices on Docuware when neededPreparing and processing weekly payment runs when needed

General Support to the Commercial Property ManagersLiaising with Residential Property ManagersAssisting with service charges and monthly/annual rentsCreating purchase orders and checking the contractors invoicesChecking monthly statements, payments and arrearsChecking supplier invoices and preparing of tenant's recharges in percentage basesChecking Business Rates billsResponsible for the Rates Mitigation SchemeArranging meetings and managing Boardroom calendarPoint of contact within the team for tenants and contractorsPoint of contact with City Councils and SuppliersInstructing the Maintenance Team and external contractors and monitoring worksInstructing solicitors for new leases and renewalsLiaising with the external managing agentsPreparing Excel spreadsheets for weekly meetingsCollating reports from database for internal purposesUpdating records on Excel and Qube databaseChecking and instructing specialised companies for releasing of new EPCsAssisting with Landlord and Tenant matters

Assist the team in the day-to-day maintenance and letting of flatsArranging check-in and check-outManaging the adverts on "Rightmove" and "Zoopla"Check and put in order the documents related residential tenantsArranging Gas Safety certificates and EPCsCheck bills for the buildings (council tax - electricity - gas - water - internet)Point of contact with City Councils and SuppliersCheck and process invoicesInput/ amend/ update business partners (tenants, agents, suppliers, etc)Answer phones and transfer to appropriate staff member, take and distribute accurate messagesMaintain office filing and storage systemsUpdate and maintain databases such as mailing lists, contact lists and client informationFiling and administration of invoices and expensesManage office suppliesOffice facilities managementMonitor incoming emails and answer or forward as requiredPrepare outgoing mail for distributionFax, scan and copy documents

Managing: Bookings, Check-in/Check-out, Marketing, Cleaning and OperationsPrice listing for the year 2015 - 2016Accountancy and cash managementInvoice management and business costsResponsible for the facility's day-to-day operations (cleaner/ maintenance/ supermarket / mailbox)

Corporate portfolio management (300+ apartments)Registration of the Leases AgreementsTax calculation and registration fees for LandlordsPoint of contact with City Councils and SuppliersPolice Registration for non-EU citizensRegistration and opening of CAV (Holiday houses and apartments) for various Italian regions (Lombardia– Valle d'Aosta – Piemonte – Veneto)Administrative obligations for the CAV activityCAV Features comunication and prices listing for the year 2015Checking and instructing specialised companies for releasing of new EPCsConflict managementData analysisTeam management of a seven member teamDebt collectionCredit checkNew business developmentService management including welcome pack, maintenance and cleaning services

Insurance policies management (public auto, liability and professional liability, trade, property, lifeinsurance)Saving plansMaintaining detailed client records

Administration and personnel management (hiring, terminations, changes in employment contracts)Administering payrolls and controlling income and expenditurePreparing client payrolls on a weekly, fortnightly, monthly, quarterly or annual basisPreparing accounts and tax returnsPayment contributions/Pension schemeProviding security payslips for each employeeDealing with client over phone and emailHuman resources - meeting and interviewing clients