Muddu Gouri Deepak Email & Phone Number

Hyderabad Area, India

• Installation and maintenance of Servers ( Cisco UCS B & C series, Dell Power Edge Servers, Tyrone Servers, IBM Servers) Switches, Cisco ASA-Firewalls, Nexus 5k, EMC Storage ( EMC VMAX and VNX Series).• Racking , Stacking and wiring servers , switches & power distribution units.• Active monitoring of Servers, Switches, Routers, Firewalls, Nexus, and Storage through monitoring tools.• Monitoring and maintenance of all DC resources (power, cooling and space) through DCIM… Show more • Installation and maintenance of Servers ( Cisco UCS B & C series, Dell Power Edge Servers, Tyrone Servers, IBM Servers) Switches, Cisco ASA-Firewalls, Nexus 5k, EMC Storage ( EMC VMAX and VNX Series).• Racking , Stacking and wiring servers , switches & power distribution units.• Active monitoring of Servers, Switches, Routers, Firewalls, Nexus, and Storage through monitoring tools.• Monitoring and maintenance of all DC resources (power, cooling and space) through DCIM suite.• Handling Servers & SAN storage related Escalation of problems and providing 24X7 support as required.• Data Centre Inventory Management/Asset management• Assist in reviewing and recommending hardware technologies that will assist in the support of the firms IT facilities.• Managing the data center infrastructure and ensured support to the facilities.• Perform the task of preparing and maintaining the documentation of standard operating procedures. Show less

Hyderabad Area, India

• Managing SDH Network from Railtel NOC with NMS on various products like Tejas, Alcatel, WRI and Fibcom.• Monitoring of all the Railway circuits ie UTS, PRS , FOIS/COIS , PRI , CONTROL circuits in the OFC network of the railways in whole Southern Region.• Coordination with Regional Technical support Team all over the Southern region who are • Responsible for maintenance of circuits. Preparation and processing of Estimates, Tenders, Enquiries , Issuing PO`s, Store… Show more • Managing SDH Network from Railtel NOC with NMS on various products like Tejas, Alcatel, WRI and Fibcom.• Monitoring of all the Railway circuits ie UTS, PRS , FOIS/COIS , PRI , CONTROL circuits in the OFC network of the railways in whole Southern Region.• Coordination with Regional Technical support Team all over the Southern region who are • Responsible for maintenance of circuits. Preparation and processing of Estimates, Tenders, Enquiries , Issuing PO`s, Store Maintenance for DC. Show less

Jamshedpur Area, India

• Responsible for Installation & Maintenance of all the Servers (Wipro & Dell ), Desktops, Laptops, Printers• Providing onsite and remote support to AMC customers• Responsible for Installation & Maintenance of Networking components( L2 switches, hubs & other devices)• Supported end users in problems with using desktop applications.• Trouble shooting and resolving hardware and application issues in case of failures.• Performed software support such as software updates… Show more • Responsible for Installation & Maintenance of all the Servers (Wipro & Dell ), Desktops, Laptops, Printers• Providing onsite and remote support to AMC customers• Responsible for Installation & Maintenance of Networking components( L2 switches, hubs & other devices)• Supported end users in problems with using desktop applications.• Trouble shooting and resolving hardware and application issues in case of failures.• Performed software support such as software updates, configurations, software rebuilds and client installation.• Performed installation, configuration and troubleshooting printers.• Troubleshooting, configuration and installation on laptops.• Debugged operating system problems. Show less

Surat Area, India

• Maintained support for existing hardware ( Dell & Wipro Servers, Printers and Plotters)• Hardware Installation & verification, Configuration with OS installation with upgradations of Servers as per the requirement of customer.• Performed occasional off-hours and remote support.• Performed desktop application installation and configuration.• Performed installation, configuration and troubleshooting servers, printers and plotters.• Trouble shooting network related issues… Show more • Maintained support for existing hardware ( Dell & Wipro Servers, Printers and Plotters)• Hardware Installation & verification, Configuration with OS installation with upgradations of Servers as per the requirement of customer.• Performed occasional off-hours and remote support.• Performed desktop application installation and configuration.• Performed installation, configuration and troubleshooting servers, printers and plotters.• Trouble shooting network related issues, cable crimping etc.• Established trusting relationships with customers, provided best quality service and go beyond the call of duty to ensure total customer satisfaction Show less

Surat Area, India

• Responsible for Installation & Maintenance of all the Desktops (Assembled & Branded).• Responsible for Installation & Maintenance of all the Laptops.• Installation, Configuration of all peripherals (Printers, Scanners) & troubleshooting.• Assisted in hardware installation and maintenance of networking equipment and other supporting hardware.• Provided computer help desk support via telephone to end-users.• Performed diagnostics and troubleshooting of system issues… Show more • Responsible for Installation & Maintenance of all the Desktops (Assembled & Branded).• Responsible for Installation & Maintenance of all the Laptops.• Installation, Configuration of all peripherals (Printers, Scanners) & troubleshooting.• Assisted in hardware installation and maintenance of networking equipment and other supporting hardware.• Provided computer help desk support via telephone to end-users.• Performed diagnostics and troubleshooting of system issues, documented helpdesk tickets/resolutions, and maintained equipment inventory lists. Show less

Hyderabad Area, India

• Installation & maintenance of various types of Personal Computers and Printers. • Installation of different operating systems under Windows platforms. • On line Support to customers concerning their computer problems. • Troubleshooting network related problems. • Performed routine system management tasks, operating system upgrades and tests.

Bachelor Of Science (B.Sc.), Electrical And Electronics Engineering, A

Martuculation, A