Muddu Gouri Deepak Email & Phone Number

Hyderabad Area, India

• Installation and maintenance of Servers ( Cisco UCS B & C series, Dell Power Edge Servers, Tyrone Servers, IBM Servers) Switches, Cisco ASA-Firewalls, Nexus 5k, EMC Storage ( EMC VMAX and VNX Series).
• Racking, Stacking and wiring servers, switches & power distribution units.
• Active monitoring of Servers, Switches, Routers, Firewalls, Nexus, and Storage through monitoring tools.
• Monitoring and maintenance of all DC resources (power, cooling and space) through DCIM… Show more
• Monitoring and maintenance of all DC resources (power, cooling and space) through DCIM suite.
• Handling Servers & SAN storage related Escalation of problems and providing 24X7 support as required.

Hyderabad Area, India

• Managing SDH Network from Railtel NOC with NMS on various products like Tejas, Alcatel, WRI and Fibcom.
• Monitoring of all the Railway circuits ie UTS, PRS, FOIS/COIS, PRI, CONTROL circuits in the OFC network of the railways in whole Southern Region.
• Coordination with Regional Technical support Team all over the Southern region who are
• Responsible for maintenance of circuits. Preparation and processing of Estimates, Tenders, Enquiries, Issuing PO`s, Store… Show more
• Responsible for maintenance of circuits. Preparation and processing of Estimates, Tenders, Enquiries, Issuing PO`s, Store Maintenance for DC. Show less

Jamshedpur Area, India

• Responsible for Installation & Maintenance of all the Servers (Wipro & Dell ), Desktops, Laptops, Printers
• Providing onsite and remote support to AMC customers
• Responsible for Installation & Maintenance of Networking components( L2 switches, hubs & other devices)
• Supported end users in problems with using desktop applications.
• Trouble shooting and resolving hardware and application issues in case of failures.
• Performed software support such as software updates… Show more

Surat Area, India

• Maintained support for existing hardware ( Dell & Wipro Servers, Printers and Plotters)
• Hardware Installation & verification, Configuration with OS installation with upgradations of Servers as per the requirement of customer.
• Performed occasional off-hours and remote support.
• Performed desktop application installation and configuration.
• Performed installation, configuration and troubleshooting servers, printers and plotters.
• Trouble shooting network related issues… Show more

Surat Area, India

• Responsible for Installation & Maintenance of all the Desktops (Assembled & Branded).
• Responsible for Installation & Maintenance of all the Laptops.
• Installation, Configuration of all peripherals (Printers, Scanners) & troubleshooting.
• Assisted in hardware installation and maintenance of networking equipment and other supporting hardware.
• Provided computer help desk support via telephone to end-users.
• Performed diagnostics and troubleshooting of system issues… Show more

Hyderabad Area, India

• Installation & maintenance of various types of Personal Computers and Printers.
• Installation of different operating systems under Windows platforms.
• On line Support to customers concerning their computer problems.
• Troubleshooting network related problems.
• Performed routine system management tasks, operating system upgrades and tests.

Bachelor Of Science (B.Sc.), Electrical And Electronics Engineering, A

Martuculation, A