Michael Meyers Email & Phone Number

• Shaping Workforce Strategy and Employee Engagement
• Lead and guide team of 30 in a managed service environment on assigned accounts
• Drive system-wide workforce strategy for certifications, employee engagement, and retention through analysis and influence
• Optimize service-wide employee experience and improve retention year over year
• Improve enablement by standardizing protocols and documenting in operations manuals to create consistent processes and clarity of service expectations for all associates
• Develop and maintain training programs to ensure team currency in industry trends and product offerings

Coca-Cola Headquarters - Atlanta, Georgia

• Elevating Employee Experience
• Primary consultant on project to elevate employee workplace experience at Coca-Cola HQ
• Launch reimagined workplace ambassador model to improve employee productivity by taking a white glove approach to managing workplace navigation, tasks, and logistics
• Consult on renovation of ~3 million sq ft office floor renovation – driving more collaboration and creativityConsulting to Improve Engagement, Productivity, and End User Experience
• Present business case for conference center management system upgrade – recommend best in class options, consult on RFP responses and vendor selection, implement new solution, and manage data migration
• Consult on platform transition for IVR/contact center for conference planning team (InContact)Leveraging Technology to Drive Outcomes

Pfizer Learning Center, Rye Brook, NY

• Consulting to Optimize Sales Training Experiences
• Provide day to day technology support for Pfizer new employee programs
• Lead team managing production of Pfizer sales trainings
• Consult on cutting edge technology solutions to elevate training experience
• Partner with Pfizer learning coordinators to elevate onboarding experiences, improving likelihood of retention

Pfizer Pharmaceuticals- Collegeville, PA

• Develop equipment inventorying system
• Drive innovation
• Install and program audio
• Engage with end users to ensure a quality experience
• Produce impactful events and town halls

Miami, Florida, United States

• Driving Guest Experience Through Production of Quality Entertainment Experiences
• Lead team of 5
• Execute production experiences in a 1,500 seat lounge
• Maintain and operate technology to deliver quality entertainment experiences across all venues

B.S., Recording Arts, Music Business

Activities and Societies: Grammy U/Recording Academy, Christian Campus for Christ, Perfect Attendance

High School, General

Activities and Societies: National Honor Society, Student Government- Junior Class President