Mona Gholami Email & Phone Number

Tehran, Iran

- Researched the market, analyzed trends to help define the organization's marketing strategy, and provided advice as to how to best reach the target market.- Analyzed the banks, fintech customers, small businesses and increased revenue by providing them with an end-to-end solution for managing all of their payments needs.- Participated in planning out marketing strategy, mapping business development projects and creating the timeframe of projects

Tehran, Iran

- Analyzed customer data and produced actionable recommendations on how to influence consumer behavior.- Designed and implemented customer retention strategies to increase loyalty and retain business.- Managed the Loyalty Dashboard.- Cooperated with the Software Product team with regards to application configuration and enhancements.

Tehran, Iran

- Developed and implemented marketing plans.- Conducted market research to establish customer trends and habits.- Developed and managed loyalty marketing strategies and executions.- Developed marketing campaigns and designed marketing tests to optimize performance.- Took part in brainstorming sessions, offered analytical insights to develop and plan creative marketing campaigns that increased brand awareness.- Collaborated with team members to optimize marketing automation and lead-nurturing processes through email, content, events, and social channels.

Esfahan, Iran

- Taught Tourism Management and Ecotourism courses to undergraduate students.- advised students, especially graduate students, and assisted them in their pursuit of their degree, such as providing academic and career advice to optimize performance.- Presented lectures to graduate and undergraduate students that inspired strong discussions and kept students interested.

Iran

I collaborated with the Agency as an expert and lecturer in tourism researches and Tourism courses, and I translated the website of the Agency from Persian to German and English

Tehran, Iran

I was working as Project Manager in tourism and ecotourism projects:1: Feasibility Studies on tourism regions in Province Hamedan, Iran 2: Study on sustainable development opportunities in Haraz region, Province Mazandaran, Iran.3: Study on Tourism development opportunities in Dinevar region, Province Kermanshah, Iran.

Tehran, Iran

Master’S Degree, Tourism Planning

Bachelor’S Degree, German Language And Literature