Marina Gharios Email & Phone Number

Weston, Massachusetts, United States

Weston, Massachusetts

Burlington, Massachusetts

Burlington, Massachusetts

Newton, Massachusetts

Dedham, MA

Waltham, MA

• Managed and coordinated product releases for Cross Channel Mrkg Cloud Offering (SaaS), Digital Web Analytics Offering (SaaS), Digital Analytics On Premises Solution (On Premise, soft bundle IBM solution):
• Managed stakeholder communication and dependencies across multiple teams resulting in synchronized product portfolio launch and delivery.
• Defined and drove release schedules, coordinated cross functional team meetings, maintained communication channels across all teams and their members, drove action items to closure.
• Worked closely with Product Management and Development teams to facilitate changes in scope and feature priorities.
• Formalized the Quality process for all SaaS products to meet IBM Quality guidelines yet not to impact their agile deployment delivery.
• Enforced the products’ Operational Stability and Availability review during Quality Reviews prior to every deployment.

Waltham, MA

• Responsible for quality of multiple Coremetrics (SaaS offering) products and features per release cycle, which includes test cases development and review with dev and PM teams, multi-phase execution, reporting and.
• Created new feature test cases and maintained regression suites for the assigned products in “TestLink” application.
• Participated in all production pushes and was responsible for testing the assigned features and running smoke tests on the products I owned.
• Proven ability to reach consensus between PM and Dev groups to resolve questionable behavior and agree on the new resolution.
• Organized and presented multiple knowledge sessions for Coremetrics QA peers on new features overview, troubleshooting techniques and QA tools.

Waltham, MA

• Designed and developed the next version of Enterprise reporting solution, with Cognos 8 BI tools, for multiple Unica Enterprise products that allowed Unica software customers to gain valuable business insights into.
• Gather requirements from all the teams, design and create new reporting meta-data, using star schemas, for SQL Server/Oracle/DB2, create new models and building out new localizable reports
• Assisted QA and Dev with troubleshooting of reports issues and provided Level 3 Support to Tech Support and Consulting groups.
• Prepared and conducted Unica Reporting Solution Training for Consulting/Presales/Support groups with other reports group team members.Other software engineering projects I worked on:
• Extended and managed in-house monitoring Dashboard tool utilizing Ruby on Rails technology. The tool allows for real time monitoring of SaaS applications, allowing support staff to act proactively to customers’ needs.
• Designed and developed shell scripts tools for SaaS application internal groups testing and troubleshooting.

Waltham, MA

• Solely responsible for the QA effort of Cognos BI Reporting integration with multiple Unica products (develop and execute test plans, report, document and track defects and their resolution, cross-platform testing.
• Maintained continuous communication with the product teams while developing test strategies and test plans for all enterprise products integration with Cognos; documented reporting specifications and installation and.
• Created a small in-house QA Cognos lab that included installation and configuration of Unica products, Web Apps, Databases and Cognos components.
• Provided support to the software development team, management, consulting, sales and tech support teams in US and Europe, including installation and configuration of Cognos components with the Unica Suite.
• Worked as an individual contributor with minimal supervision and was able to collaborate and resolve any issue with any team on the project in a timely manner.Other QA projects:
• Performed software QA for Unica ‘Affinium Plan’ (a web-based Marketing Resource Management tool) and Collaborate (online marketing campaign management / communication) products.

Needham, MA

• Performed QA for multiple IR products as a Primary QA engineer and was responsible for 3 successful releases. Responsibilities included: review UI and design specifications, create use cases and test plan, perform.
• Took over a GroupWise Mailbox compliance product from an outside consulting and released an enhanced v 1.0 to IR customers in just 3 weeks
• Worked with a Notes developer on designing a Lotus Notes Plugin for an IR spam quarantine product and released v. 1.0 in just over a month and provided support for all the customers.
• Created and implemented partial regression and full smoke test plans for an anti-spam/anti-virus product with ETest tool.
• Assisted Sales and Tech Support groups with any customer issues on the assigned products

QA Engineer, Kubi Software, Inc., Lincoln, MA, 2004 (contract)Help Desk, IT, Educational Development Center, Newton, MA, 2003 – 2004QA Software Engineer, iKena, Inc Boston, MA, 1999-2001 (paid internship)