Agile and results-focused Director of Operations with 13 years of leading projects, managing vendor relationships, and improving business processes in a multimillion-dollar hospitality group. I utilize my strong communication skills, leadership, and understanding of business processes to bring value and growth.I was once told by a mentor that you either get better or worse each day, and its your choice. That advice coupled with my self-driven mindset has allowed me to progress through my field and enjoy my work. I work well in situations that require problem solving, developing processes and learning of new techniques. To do this successfully; communication, listening and understanding are key principles when helping others achieve their goals, whether that be a customer or a co-worker.My most recent time has been spent developing processes to improve business operations by data analysis, observation and research. I thoroughly enjoy this aspect of the business as it allows me to find actionable areas that can be addressed and improved.