TELUS Health acquired LifeWorks (formerly Morneau Shepell) in 2022. Morneau Shepell acquired SBC Systems in 2012.Established DevOps and quality centers of excellence leading engineering transformations across the enterprise.Engaged teams across the enterprise to assess, plan, report on and accelerate DevOps and quality maturity.Over two years drove increases of product and DevOps velocity of 125% and quality KPIs of 300%.Led the platform engineering team executing the architecture, design, and delivery for the benefits admin platform.Led transition from on-premises VMWare hosting to Azure hosting and deployments.Delivered large public sector and TPA multi-plan sponsor client implementations supporting millions of lives.Delivered performance and scale enhancements supporting tens of thousands of concurrent users.Provided tech sales support for business development both with prospects and ongoing clients.Directly supported clients and client implementations as needed.Provided operational tier two support for production, UAT and client development environments.

Executed the architecture, design, and delivery for the next generation Benefits and Pension Administration platform.Defined product vision, architecture and executed product delivery for multi-tenancy in a SaaS model.Transitioned delivery process from waterfall to an agile scrum-based process.Increased delivery velocity by 100% over three years.Provided tech sales support for business development both with prospects and ongoing clients.Directly supported clients and client implementations as needed.Provided operational tier one and tier two support for production, UAT and client development

Principal (employee number four) establishing a product development consultancy delivering advanced solutions for startups. Delivered services to clients in creating state of the art products and solutions for Web 1.0. Domains covered included Internet advertising and marketing, online payment processing, and imaging and document management. A selection of clients included • DoubleClick (now Google) • Avenue A (now Razorfish) • MediaBin (now Autonomy) • Incurrent Solutions (now ACI Worldwide) • ec payments (now American Express)Services provided spanned across • Requirements Workshop • Architectural assessments • Business Process Modeling (BPM) • Software product architecture, design, implementation, and deliveryTechnologies utilized included .NET, XML, Web Services, C#, ASP.NET, Java, J2EE, C++, COM+, HTML, JavaScript, SQL Server, and Oracle. Platforms utilized on these projects include various versions of Unix, Linux, and Windows.

Developer and designer on Attachmate's distributed Internet services platform.Technologies and platforms utilized include C++, CORBA, and Java.

Engineer on NCR Cooperative Frameworks, an ORB, and NCR Cooperation, an enterprise office automation system.Technologies utilized include C++ and CORBA.Platforms utilized include Windows, Windows NT, OS/2, NCR MP-RAS, HP-UX, and Sun Solaris.