Megan Gilmore Email & Phone Number

Raleigh-Durham, North Carolina Area

• Provide excellent customer service to create a group of regulars that often visited the restaurant.• Working with other team members to ensure the guest is given the best dining experience possible. • Utilizing teamwork and positive morale to create a successful work environment.

Raleigh-Durham, North Carolina Area

Raleigh, North Carolina

Norfolk, Virginia

• Create weekly training schedules for all new servers and bartenders.• Train new servers and bartenders on customer service expectations, safety procedures, proper food handling, and restaurant protocol. • Conduct shadowing sessions for hands-on training and give demonstrations for ordering system and kiosks. • Handle customer service requests and demonstrate genuine hospitality while greeting and establishing rapport with guests.

Virginia Beach, Virginia

• Investigated claims being presented by insurance carriers to ensure all information was up-to-date and accurate. • Thoroughly documented claims being processed with company software, to ensure customer needs were exceeded. • Responded to customer questions via phone, email and written correspondence regarding insurance claims and inquires. • Completed insurance training with the highest grade in class.

Norfolk, Va

• Created weekly reports for the Director of Club Sports and prepared documents and correspondence including drafts, memos, and emails. • Managed travel and expense reports for all university club sports. • Scheduled mandatory club meetings and special events for groups of 50+ sport club officers. • Managed and distributed club information efficiently with OrgSync.

Woodbridge, Va

• Established and enforced organization standards to maintain quality service. • Coordinated with technical, applications, and operational staff to ensure database integrity and security. • Ensured all storage and archiving procedures were functioning correctly.