Michael Ketcham Email & Phone Number

Reading, traveling, catching-up.

Performance Management Operations Support System - architecture, database and features for network and services performance management.

Investigating architectural implications of high-volume streaming data at the network edge, including streaming analytics, to enable real-time control of software-defined networks and service quality assurance.

• Created and managed Robust Systems Group, Motorola Networks Advanced Technology• Extensive experience leading and working in cross-organizational, international teams• Architect for telecommunications services - Mission critical services for Public Safety over 4G wireless. Identity management and personalization for 3-screen IPTV and SIP/IMS-enabled services. Location and Presence for IP mobile services using WS/SOA.• Platform architecture and assessment - Design for high availability - Assessment of hardware and software platforms, multiprocessor blade systems, next generation networks and services• Service-, network- and equipment-level reliability & availability - Built and led successful cross-organizational teams to improve system R&A - Designed and implemented end-to-end lifecycle R&A practice - Designed modeling environment for large-scale hierarchical systems• Author of over 100 internal reports and conference presentations

(Bellcore at the time.) Reliability and operations analyst. Network architecture and operations consulting. Reliability architecture for signaling networks, Advanced Intelligent Network (AIN), Automotive Network Exchange (ANX), and other systems. Developed software to simulate reliability behavior of regional- and enterprise-scale networks.Co-author of “Status of Network Assurance in Today's Telecommunications Infrastructure” report to the President’s Commission on Critical Infrastructure Protection (PCCIP).

Industrial Engineering & Operations Research. Applied Research: Integrated mathematical models, simulation, database, expert system, and cost model. Applied to CPU manufacturing at IBM East Fishkill facility, and electronics manufacturing and operations for IBM, DEC, GE, Ford, US Army Natick Research Center, Oak Ridge National Laboratory, and Monarch Insurance. Directed masters and Ph.D. students. Taught graduate and undergraduate courses in Simulation, Information and Decision Support Systems, Probability and Statistics, and Advanced Computer Methods.

Ph. D., Industrial Engineering / Operations Research

Activities and Societies: Tau Beta Pi - Engineering honor societyResearch fellowship - NASA information system and operations. ICAM.

Ph.D., English

"Transparent Designs: A Reading of the Spectator Papers," University of Georgia Press, based on research done at JHU.