Sales Team Leader
Chicago, Il & Grand Rapids, Mi
Total Quality Logistics is the nation’s 2nd largest freight brokerage firm. For more than a decade, our customers have relied on us to arrange more than a million full truckload shipments a year. Our reputation for unmatched service commitment, integrity and reliability, along with the size of our workforce, unique account structure and financial stability, has contributed to our solid growth and high satisfaction levels among customers, carriers and employees. TQL is ranked the #1 3PL Provider in the fresh food supply chain by Outsourced Logistics, as well as be voted the #1 carrier among shippers and receivers in the produce and perishable community. TQL has built a reputation with its integrity, reliability, and unmatched customer service standards.Awarded Chicago's 2014 "Most New Customers" 60% Higher freight volume average in Tenure GroupPromotion to SGL June 2015Promotion to Sales Team Leader October 2015Founding Member TQL Grand Rapids, MI Feb 2016Top 20 Mentors of Successful Account Executives May 2016Top 10 Mentors of Successful Account Executives October 2016My responsibilities are oriented to create lasting customer & client relationships and maintaining a strong book of business. Communication allows me to gain customer knowledge, and insights that help me create, and develop solutions for the client’s primary needs, and supply chain operations. These skills allow me to not only consult, but coordinate entire supply lines for individual clients and prospects. In this industry you must be able to negotiate effectively with carriers. While building carrier base relations to ensure your customers have the quality and reliability they need. Managing daily shipments for clients, ensuring all pickups, and deliveries 24/7/365 are handled with expert knowledge in logistics and planning. While maintaining highest levels of service to clients.
