Mpho Macheke

Mpho Macheke Email and Phone Number

Technology Support Engineer @ BYD South Africa
Gauteng, South Africa
Mpho Macheke's Location
Gauteng, South Africa, South Africa
Mpho Macheke's Contact Details

Mpho Macheke work email

Mpho Macheke personal email

n/a
About Mpho Macheke

🚗 Automotive Enthusiast | Technology Enthusiast | Aspiring ProgrammerAs a lifelong automotive enthusiast, I am captivated by the intricate systems that power vehicles. My background in Automotive Engineering Technology has equipped me with a deep understanding of modern automobiles, from internal combustion engines and electrical motors to high voltage batteries and their intelligence systems, as well as LV and MV electronics.Beyond my academic pursuits, I have honed my skills in computer programming (HTML, CSS, JavaScript, C++, and Python) and gained valuable experience in IT technical repair and technology support. My journey has also led me to explore business entrepreneurship and team building & management.When I’m not immersed in professional endeavors, you’ll find me tinkering with my car, performing preventative maintenance, or building high-quality car audio systems. Music is another passion of mine, and I firmly believe that “louder” often means “better.”Recently, I have been expanding my programming skills during my free time, finding both challenge and reward in the process. If I had to sum up my ultimate obsession in one word, it would be “Technology.”

Mpho Macheke's Current Company Details
BYD South Africa

Byd South Africa

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Technology Support Engineer
Gauteng, South Africa
Website:
byd.com
Employees:
16510
Mpho Macheke Work Experience Details
  • Byd South Africa
    Technology Support Engineer
    Byd South Africa
    Gauteng, South Africa
  • Tesla
    Service Research And Development Specialist
    Tesla Jan 2023 - Present
    Fremont, California, United States
    • Focused on improving service repair processes and influenced vehicle design by utilizing technical skills and creativity• Analyzed CAD designs and extracted critical data towards current and future vehicle improvements• Compiled and processed test data findings to improve product repair quality and processes• Evaluated and tested prototype tooling across all vehicle models through design phases for global field usage• Led feedback sessions with Service Technicians to gather data for continuous product improvements and documentation finetuning• Supported containments, bulletins, service documents, testing, data acquisition, failure analysis, vehicle systems root cause analysis, engineering, and efficient diagnostic practices• Trained and integrated new team members including visiting shadowing teams across Tesla
  • Tesla
    Service Development Engineering Technician
    Tesla Oct 2021 - Jan 2023
    California, United States
    • Read and interpreted blueprints, technical drawings, schematics, and computer-generated reports• Applied engineering principles to diagnose chemical, electrical, mechanical systems• Collaborated with engineers in new product introduction phases in developing and verifying design changes• Compiled, processed, and analyzed test data and results to improve product repair quality• Developed current and future model service improvements• Analyzed vehicle designs and created streamlined repairs processes• Performed critical reviews for proposed tooling and recorded results for implementation of changes• Provided daily updates for project tracking, including time and materials• Completed assigned tasks utilizing multitasking skills, and effectively organizing projects to meet targets• Supported all aspects of technical operations that were required• Demonstrated fluency in Tesla vehicle architecture• Demonstrated proficiency in operating several hand, power, and shop tools• Demonstrated competency in written and verbal communication in drafting service procedures according to Tesla’s standards
  • Tesla
    Tesla Start Technician
    Tesla Jun 2021 - Oct 2021
    California, United States
    • Acquired training on all Tesla vehicle product line and architecture• Participated in high paced activities, both lab (practical) and lecture (theoretical) work• Perfected safety protocols in service shop• Enhanced organization by keeping tooling organized• Completed weekly curriculum objectives• Maintain consistent and professional rapport with instructor• Participate in scheduled interview training and soft skills sessions• Demonstrate ability to effectively handle multiple priorities, organize workload, and meet deadlines• Passed written general automotive exams specific to Tesla vehicles• Worked as service center support technicians two days each week• Maintain a 100% attendance throughout the 12-week training program
  • Brigham Young University - Idaho
    Student
    Brigham Young University - Idaho Aug 2017 - Jul 2021
    United States
    I am a student.
  • Brigham Young University - Idaho
    Information Technology Support Specialist
    Brigham Young University - Idaho Oct 2019 - Jun 2021
    United States
    • Developed and supported procedures for synchronous technology adoption into curriculum• Maintained learning management systems (Brightspace & Canvas) including course content, enrollment data, customer data, etc• Resolved diverse range of technical issues across multiple systems and applications for customers a and end-users across various time zones• Provided remote troubleshooting solutions for computer & operating system issues that affect course delivery• Analyzed complex computer systems, identified problems, developed & implemented logical conclusions & effective solutions• Managed large volumes of inbound & outbound calls in a timely manner• Collaborated with supervisors to escalate and address customer inquiries or technical issues• Installed several security applications and devices and suggested additional security measures• Wrote and reviewed tickets to request maintenance to various types of equipment• Maintained familiarity with API and authentication mechanisms for supported products
  • Brigham Young University - Idaho
    Student Vehicle Repair Technician
    Brigham Young University - Idaho Jan 2019 - Jun 2021
    Idaho, United States
    • Conducted diagnostic procedures to determine root cause of customer problems and provide accurate repair recommendations• Diagnosed and repaired electrical circuits and network systems (CAN BUS & LIN) using wiring diagrams, scan tools and lab scopes• Maintained excellent customer satisfaction rate via verbal and written communication• Analyzed data using 7 step diagnostic process to identify customer vehicle concerns utilizing TSBs, DTCs, and systems descriptions & operations• Inspected and diagnosed vehicle electronic systems, mechanical faults & AC defects using wiring diagrams• Serviced and repaired a wide variety of vehicles using scan tools, lab scopes, 5 gas analyzers, and many more effective tools• Completed necessary repairs and took vehicles for test drives to verify soundness• Implemented preventive maintenance measures to decrease emergent issues• Maintained inventory of repair supplies and ordered parts• Managed overall shop maintenance and cleanliness, encouraging safety and productivity in the workplace
  • Brigham Young University - Idaho
    I-Learn Support Specialist
    Brigham Young University - Idaho Mar 2019 - Oct 2019
    Rexburg Idaho, United States Of America
    • Remote IT help desk support technician
  • Polaris Industries Inc
    Assembly Line Worker
    Polaris Industries Inc Jul 2020 - Sep 2020
    Roseau, Minnesota, United States
    • Assembled prop shafts, brake assemblies, engines, control arms, and shock absorbers on ATV’s, Rangers, Razors & Snowmobiles• Maintained assembly time down to 80 seconds per vehicle• Played a critical role in the completion of building 90 Polaris automobiles per day, 450 per week & 3150 during my employment with Polaris Industries• Gained proficiency in the operation of a variety of electrical & air tools according to established guidelines• Operated complex injection molding machinery in the production of pivotal plastic pieces like bumpers, clutch covers, seat bases, etc.• Analyzed project specifications and other instructions prior to job start to pinpoint tasks and determine completion dates.• Used established assembly instructions to complete jobs quickly, accurately and with zero errors.
  • The Church Of Jesus Christ Of Latter-Day Saints
    Distribution Center Coordinator
    The Church Of Jesus Christ Of Latter-Day Saints May 2017 - Apr 2018
    Johannesburg Area, South Africa
    - Anticipated and resolved transportation issues by working in conjunction with carriers, shipping handlers and distribution and logistics groups.- Mastered enterprise resource planning, logistics, supply chain software, and maximized material movement rate.- Recommended measures to improve production methods, equipment performance and team operation and productivity.- Balanced schedule and customer demand against team capabilities and available resources to meet performance objectives.- Worked closely with personnel, customers, and contractors to resolve problems.
  • The Church Of Jesus Christ Of Latter-Day Saints
    Full-Time Service Representative
    The Church Of Jesus Christ Of Latter-Day Saints May 2012 - May 2014
    Kumasi, Ashanti, Ghana
    - Managed productivity of 130 full-time representatives.- Presided over 35 training seminars.- Conducted rough;y 75 accountability interviews every quater.- Designed spreadsheet-analysis-stats for 130 representatives in approximately 10 cities.

Mpho Macheke Education Details

Frequently Asked Questions about Mpho Macheke

What company does Mpho Macheke work for?

Mpho Macheke works for Byd South Africa

What is Mpho Macheke's role at the current company?

Mpho Macheke's current role is Technology Support Engineer.

What is Mpho Macheke's email address?

Mpho Macheke's email address is ma****@****yui.edu

What schools did Mpho Macheke attend?

Mpho Macheke attended Brigham Young University - Idaho.

Who are Mpho Macheke's colleagues?

Mpho Macheke's colleagues are 张耿耿, 吴长霖, Reenecia Coleman, 夏学文, Nitcha Pipatwattanarom, 安军飞, Jim Yan.

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