Marianne Goggin Email & Phone Number

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

🔹Provided AU/NZ enterprise end-to-end payroll support for diverse organisations via phone, email, Teams & TeamViewer. Proficient in rapid troubleshooting, reproduced complex issues in Live/Test environments, analysing data, errors & logs. Resolved data import/export & network/connection issues. Documented customer interactions, internal processes & solutions. Real-time issue prioritisation, effective follow-up & escalation management to ensure timely resolution within SLAs.

Melbourne, Victoria, Australia

🔹IT: Managed business-wide user support & system administration across diverse software platforms. Oversaw license & asset management, incl. procurement processes. Developed & maintained staff & visitor QR check-in system. Implemented streamlined digitised processes to enhance speed, accuracy & support for remote workers within the organisation.🔹Finance: As below.

Melbourne, Victoria, Australia

🔹Managed payroll, superannuation, onboarding/offboarding & HR tasks. Processed accounts payable/receivable & reconciled financial data, incl. Windcave receipts. Posted journal adjustments, set up automated bank feeds, rules & recurring transactions. Secured non-profit discounts & migrated various processes such as approvals, petty cash, debit cards & taxi vouchers to digital solutions. Facilitated migration of superannuation data & payments to integrated systems. Designed data cleanup scripts for CRM & HR data, incl. custom filtering processes.

Melbourne, Victoria, Australia

🔹Practical certified expertise in accounting, reporting, BAS (Business Activity Statements), tax & payroll setup, processing & regulations, as demonstrated through formal studies.

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

🔹Offered professional photography services specializing in relaxed family portraiture & creating storytelling videos to capture significant life milestones.

🇨🇭Zurich, Switzerland

🔹Responsible for application analysis, architecture, system development, testing, issue resolution, release management, volume data testing & quality control.🔹Developed CRM intranet, multilingual web-based Product Catalog, custom QuickPlace Skins & Themes, Employee Skills intranet & Educational Community website, plus design update & data migration utilities for application upgrades, incl. managing R5 mail & applications migrations.🔹Skilled in multilingual design translation, dynamic web elements, Javascript & LotusScript events, functions & procedures, plus cascading stylesheets for consistent UI.

Independent world travel through 🇿🇦South Africa 🇱🇸Lesotho 🇿🇼Zimbabwe 🇧🇼Botswana 🇦🇺Australia 🇳🇿New Zealand 🇨🇰Cook Islands 🇵🇫French Polynesia 🇺🇸USA

🇨🇭Zurich, Switzerland

🔹Responsible for requirements analysis, system specification, development, release management, issue resolution, volume data testing, quality control & implementation of test procedures & site.🔹Developed multilingual web-based systems, incl. Project TeamRoom & Initial Public Offerings tracking system for major Swiss bank.🔹Skilled in multilingual design translation, custom Javascript & LotusScript events, functions, procedures, object classes & data types. Developed utilities for audit logging, notifications, design updates & data migration, implementing various web elements like hotspots, forms, context-sensitive frames, redirects & dynamic reports.

🇬🇧 London, England, United Kingdom

🔹Responsible for Y2K compliance analysis, issue resolution management, system development & support.🔹Customised Lotus Mail template & Timesheet Approval system.🔹Developed LotusScript events, functions & procedures for multiple language templates. Automated document purging, archiving, timesheet processing & workflow management. Created utilities for data import/export to/from Lotus Notes databases, enterprise systems & delimited text files.

🇬🇧 London, England, United Kingdom

🔹Developmental advisory for LotusScript & Domino intranet technology. Responsible for issue analysis & resolution management, Y2K compliance testing, system development, demonstrations, presentations, training & support.🔹Developed Global Client Relationship Management (CRM) system incl. Bid & Deal tracking, plus Lotus Domino Web Registration systems.🔹Skilled in JavaScript web validation, LotusScript events & procedures, Network Address Book customisations, resource scheduling, document management events/scripts & Y2K compliance system testing.

🇬🇧 London, England, United Kingdom

🔹Responsible for data analysis, upgrade management, issue analysis & resolution management, reporting & statistics, system specification, development, demonstrations, presentations, training & support.🔹Developed Lotus Notes ID Requests system, plus custom Database & User Administration & Migration Utilities (R3 to R4).🔹Skilled in Access Control List manipulation scripts, database replication, Network Address Book customisations, custom events, functions & procedures, batch processing utilities, rich text field manipulation incl. file attachments, error & audit history log scripts, data import/exporting to/from Lotus Notes databases, enterprise systems & delimited text files, custom operating system command shell scripts, integrating @functions & @commands within LotusScript procedures.

🇬🇧 London, England, United Kingdom

🔹Responsible for requirements analysis, system specification, development, demonstrations, presentations, training, support & Lotus Notes system administration.🔹Developed International Client, Product & Project Knowledgebase, Help Desk Call Tracking, Encyclopedia (Document Management), Staff Directory, Sick Leave Tracking, FX Enabled (Lotus SmartSuite) Client & Supplier Directories & Correspondence, Order & Invoice Tracking systems.🔹Skilled in custom Domino web enabled elements, incl. workflow & notification scripts, multi-layered security design, relational data architecture, escalation & hierarchy management.

🇬🇧 London, England, United Kingdom

🔹Responsible for system specification, development, demonstrations, presentations, training, support & Lotus Notes system administration.🔹Developed Job Request Specification & Quotation Management, Transport Request Tracking, Employee Appraisals, Employee Skills Tracking, FX Enabled (MS Office) Correspondence, IT & Workplace Services Call Tracking, Customer Satisfaction Questionnaires & Conference Room Booking systems.🔹Skilled in workflow & notification scripts, multi-layered security design, relational data architecture, "Field Exchange (FX)" enabled forms with embedded MS Office objects & custom template objects.

🇬🇧 London, England, United Kingdom

🔹Responsible for ISO9000 certification. system specification, development, demonstrations, presentations, training, support & Lotus Notes system administration.🔹Developed Editorial Commissioning, FX Enabled (Lotus SmartSuite) Client Interactions & Correspondence, IT Help Desk, Holiday Request Tracking. Property Management Accounts, Financial Management Forecasts systems. Customised "Quality At Work" (3rd party Notes TQM system).🔹Skilled in workflow & notification scripts, multi-layered security design, relational data architecture, "Field Exchange (FX)" enabled forms with embedded Lotus SmartSuite objects, custom template objects & Lotus 1-2-3 Macros.

🇫🇷 Saint-Yzans-De-Médoc, Nouvelle-Aquitaine, France

🔹Presented multi-lingual (English/French/German) cellar tours & wine tastings for visitor groups. Designed Lotus 1-2-3 (French) spreadsheets & dashboards to analyse visitor demographics & cellar door sales.

🇬🇧 London, England, United Kingdom

🔹Presented weekly unit updates to 50+ unit members & participated in senior leadership meetings. Hosted VIP guests at military events, presented military guards of honour at public events, ran drills, managed crew, shifts & tasks on deployments to ensure ship & crew readiness at all times.

🇬🇧 London, England, United Kingdom

🔹Completed weekly training in military strategy & drills, leadership, navigation & seamanship.Participated in weekend & fortnight deployments to Netherlands, France, Channel Islands & all around coastal UK. Competed in air rifle marksmanship team competitions.

Bsc (Hons), Physics, Arcs

Cert Iv, Accounting & Bookkeeping