Experienced University Librarian with a background in Communications and I.T, currently at the University of Technology Sydney. Throughout my career, I have cultivated a strong customer focus, beginning in the public library sector and advancing into various roles within university libraries. At UTS, I lead a dynamic portfolio focused on delivering high-quality Library Services, Informal Learning, Learner Support, and Research/Student Experience. My responsibilities include providing research support, engaging with industry partners, enhancing teaching and learning, research support and enriching the overall student experience.Passionate about promoting information literacy, I have a proven track record of developing innovative library services and fostering collaborations with faculty, students, and industry to deliver pan-university outcomes at scale - positioning the library at the centre of the University experience. I am dedicated to creating a dynamic and inclusive culture that empowers clients to excel.With strong leadership and communication skills, I am committed to supporting academic and research pursuits, and creating a positive impact within the university community and beyond.