Mark Gabriel Palmares Email & Phone Number

Western Visayas, Philippines

Western Visayas, Philippines

Cebu, Central Visayas, Philippines

Design Process1. Adhere on the integration of IDEO's Design Thinking Phases, and Agile Methodology (SDLC) throughout every project.2. Utilized Design Metrics, User Metrics, and KPIs to assess and optimize the user experience and product performance.3. Implemented and adhered to Brand Guidelines in UI designs to ensure consistent visual identity and brand representation across all digital platforms.4. Enhanced user engagement by applying psychological principles to design5. Achieved adherence to either Apple's Human Interface Guidelines or Android's Material Design Guidelines in UI designs, following established design principles and best practices for each platform. 6. Validated UI designs for feasibility in collaboration with developers.7. Conducted comprehensive testing of the system product's visual and interactive aspects across Apple devices.Team Collaboration1. Participated in daily scrum meetings, actively contributing to team discussions, providing progress updates, and identifying task blockers, thereby fostering collaboration and ensuring project continuity.2. Delivered tailored solutions that met or surpassed client expectations by closely collaborating with clients to grasp their project goals and objectivesTask Management1. Established a prioritization framework based on percentages of priority and urgency to effectively manage project workloads, ensuring a balanced distribution of resources, enhancing productivity and achieving optimal project outcomes.Other Responsibilities1. Ensured product compliance with UI design and functionality specifications through thorough testing in the staging environment by employing meticulous Quality Assurance Testing procedures.2. Optimized product systems through meticulous system analysis.3. Managed applicant interviews during the hiring process to assess candidate suitability and ensure alignment with company requirements and culture.

Pasig, National Capital Region, Philippines

Primarily responsible for designing the user-centered SaaS and mobile applications that provides digital solutions to the needs of the users. Specifically:• Studied and learned the entire user flow and functions of the company’s software products in order to facilitate any possible deviations and to expand their features in order to transform them into user-centered products.• Closely Collaborated with cross-functional teams (such as the marketing team, development team, and internal stakeholders) to provide accurate contents for the SaaS and mobile application design from conceptualization, deployment, and maintenance.• Adhered to the IDEO Design Thinking Phases and Principles of Psychology (e.g., Hick's Law, Fitt's Law) as the overall design roadmap.• Translated gained user insights and information into concepts, user flows, wireframes, mock-ups, and prototypes.• Designed, refined, and aligned the digital asset libraries or the design system based on the brand guidelines, web libraries, and on-trend features and components.• Assisted the Quality Assurance (QA) team in testing the products in terms of functionality and responsiveness in the staging environment.• Thoroughly Prepared, and clearly and convincingly presented the overall design to internal teams and key stakeholders.• Facilitates user testing to record and accumulate user insights, feedbacks, and recommendations.• Identified and troubleshooted any UI predicaments based on user feedbacks.• Conducted layout adjustments based on user feedback.• Mentored and guided the student interns in the field of UX/UI Design.• Provided design documentation and versioning for future references.

Iloilo, Western Visayas, Philippines

I teach students in the field of multimedia, most especially in branding and UX/UI Design.

Iloilo, Western Visayas, Philippines

Primarily responsible for testing and monitoring websites on multiple devices. Specifically:• Test and monitor websites on multiple desktops, laptops, and mobile devices by applying quality-assurance methods.• Create tickets of tasks on Jira for developers to revise and accomplish.• Record and document all testing results performed. • Generate reports that accurately detail defects found during testing. • Offer recommendations on how to accomplish set of tasks.

Iloilo, Western Visayas, Philippines

Primarily responsible for building and maintaining the web interface. Specifically:• Write designed, testable, and efficient code to create website user interfaces by using standard HTML/CSS/JS with Bootstrap 4 in WordPress based on the given mockups from the designers.• Maintain and revise changes on the user interface.• Work with both teams from Iloilo and Manila to hasten the development of the interface and its functionality.• Store and update web pages for version control in Bitbucket using push-and-pull method in Git-SCM.

Ortigas Center, Pasig City, Philippines

Primarily responsible for creating an optimal experience for the user when they interact with a product, such as a user interface of a system. Specifically:• Use the Design Thinking Phases for accumulating data from the target users (the branch managers) to define user requirements, comprehend and define their problems and demands, ideate for innovative solutions. • Use pen and paper for low fidelity prototype, Figma for mid fidelity prototype andInvision for High Fidelity Prototype.• Test Prototype with users to collect another set of feedbacks to iterate revisions and to meet their needs.

Bachelor Of Science In Information Systems, Business Applications Development

Education record

Master Of Information Systems