Michael Pole Email & Phone Number

Sydney, NSW, AU

Lead the combined Cloud and Network engineering teams that support the Aware Super core infrastructure platform. Focus on strategic project delivery, infrastructure roadmap planning and oversee infrastructure operations delivery.Azure architecture and design, governance and security standards. Setting the foundations of the Azure cloud platform..

Senior member of the Technology Operations team focusing on cloud and network architecture, project delivery, security operations and BAU support.- Microsoft Azure design and implementation. - Palo Alto Networks firewalls (physical and virtual), Panorama, Global Protect.- Cisco LAN and WAN design and deployment.- Co-Location build and migration for.

Senior member of the professional services team responsible for a wide variety of tasks. These include pre-sales and solution design, development of detailed design and as-built documentation, infrastructure rollout and configuration, migrations from existing hardware and third level escalation point for support services team. Pre-sales and solution design.

Melbourne, Victoria, AU

• Transitioned from the Nurses Board of Victoria and NRAIP project to be a senior member of the AHPRA national IT team. Responsible for all AHPRA ICT infrastructure in each state and territory office.
• Monitor overall health of AHPRA ICT infrastructure and respond to alerts and events when necessary.
• Manage Commvault backup and replication to ensure critical AHPRA data is available in the event of a disaster.
• Designed and deployed remote access solutions for staff. Utilising Cisco SSL VPN and VMware View VDI. Secured remote access to AHPRA network with RSA SecurID two factor authentication.
• Deployed network monitoring solution from Solarwinds. Delivered greater visibility into WAN traffic and ability to quickly isolate problems. Improved staff response time to events as staff would be alerted when.
• Deployed Riverbed Steelhead appliance to improve WAN performance for the Darwin office. Due to lack of telecommunications infrastructure and backhaul capacity to Darwin the office suffered high latency and packet loss..

Melbourne, Victoria, AU

• Seconded from the Nurses Board of Victoria to the NRAIP project team to work as the technical lead for the establishment of the new Australian Health Practitioner Regulation Agency (AHPRA) IT infrastructure and.
• Worked alongside with solution architect in designing national server and network infrastructure for AHPRA. Consisting of a primary data centre in the Melbourne National Office, disaster recovery in the Brisbane.
• Designed and deployed development and testing environment for AHPRA by utilising existing NBV hardware and vSphere environment. Using vSphere 4 provided flexibility and agility for ever changing business requirements.
• Designed and built core network services - Active Directory, DNS and DHCP. Deployed domain controllers at each site to provide stable and robust active directory service for AHPRA.
• Deployed VMware vSphere 4 virtual infrastructure to provide a stable and highly available environment for AHPRA mission critical business systems.
• Built national server and network infrastructure consisting of HP Blade System servers and Cisco networking equipment. Installed and configured all equipment in Melbourne then deployed to site. All state and territory.

AU

• As a network engineer, I was responsible for designing, installing and maintaining the infrastructure that provides network communication within the NBV, and also the development and support of various services that.
• Responsible for installing, maintaining, and supporting the infrastructure that provides network communication within the NBV.
• Upgraded VMware Virtual Infrastructure environment to vSphere 4
• Redesign core network to segment off various network functions to improve reliability and security.
• Configured and deployed Cisco ASA VPN solution to enable employees to work from home and as part of the BCP/DR solution.
• Worked with 3rd party provider in installing and configuring BCP/DR solution.

East Melbourne, Victoria, AU

• As an IT Support officer I ensured the overall smooth operation of the Bayside City Council desktop user environment across multiple sites within the municipality, with a special focus on promoting efficient and.
• Provide desktop support to approximately 500 users across multiple sites.
• Provide technical support to a range of software applications including Lotus Notes 6.5 / 7, Microsoft Office Suite and other council specific applications.
• Lotus Domino user administration.
• Provide hardware support for servers, desktop computers, laptops and peripherals.
• Install, maintain and support, desktop computers, servers and peripherals.

Auckland, Auckland, NZ

• Install, maintain and support, desktop computers and peripherals, and assist staff in their use.
• Ensure accurate recording of support information.
• Application troubleshooting and problem resolution.

• Ensure accurate recording of support requests.
• Tracking progress of problem to completion.
• Resolving client issues.
• Technical troubleshooting.
• Formatting documentation for internal and client use.

Information Technology

Education record