Michael Grabski Email & Phone Number

South Carolina, United States

Montreal, Quebec, Ca

Montreal, Quebec, Ca

Vienna, Vienna, At

Responsibilities• Oversee all Infrastructure, Endpoint, and Servicedesk Teams in Americas region (30 locations + 2000 users)• Led Americas IT Operations through a 5 company merger into 1 global organization• Served on IT “Senior Leadership Council”• Project Lead for all IT infrastructure projects• Approved & Managed all IT infrastructure purchases, contracts, license, and service agreements.• Final review and all IT invoices that came through the Americas Shares Services Center• Currently running 20+ concurrent infrastructure projects with control over 3 million USD capital.Selected Achievements• Managed IT infrastructure team through significant company growth phase. (From 23 to 66 Sites & 1500 to 5000+ users)• Rebuilt Americas IT operations using existing resources and expanding capabilities.• Reinvigorated a stagnate IT culture by bringing in new and exciting technologies people wanted to learn and use.• Completed Office 365 migrations for 1000+ users across 30 Sites in the America’s region• Delivered a solution deploy applications using Citrix XenApp• Designed and delivered a project to move server infrastructure into a hybrid cloud. • Led Americas infrastructure team in a global active directory merger project. Migrated 66 Locations over 100,000 objects.• Migrated Data Centers into Tier 3 Facilities. (Greenville, SC & Asheville, NC)• Delivered significant bandwidth improvements via new fiber MPLS to 20+ Sites• Integrated an acquisition with 4 locations. 600+ users and 20+ servers within 3 months.• Migrated 3 different ERP systems onto new hardware with DR with minimal downtime• Relocated Global Hyperion System from Netherlands Data Center to US Data Center.• Helped Off-shore Tier 1 Service Desk during company growth period to allow IT to focus on helping the business.• Completed ENS Negotiation Training in March 2016• Citrix XenApp / XenDesktop experience. CXD203/CXD300 Courses Completed 12/2016

Vienna, Vienna, At

Responsibilities• Oversee all systems in North America which includes 118 Windows servers across 12 states and 23 sites. • Managed all VMWare/Hyper-V and Storage Systems• Managed Veeam Replication for Disaster Recovery.• Served as final escalation point for all technical issues.• Review, select and approve purchase of all server hardware, software, and operating systems.• Work with business units to determine needs and identify appropriate solutions.• Maintained Avaya phone systems for 5 locations with 800+ Handsets. • Mentored my replacement for Systems Analyst position.Selected Achievements• Designed and implemented enterprise server consolidation program through use of VMware, Dell Servers, and EqualLogic Storage. The production environment has grown to 7 ESX hosts and 70 Virtual machines with 5 EqualLogic Storage Units since implementation. Improved disaster recovery processes to utilize virtualization benefits. • Reengineered a section of our corporate office to serve as a datacenter resulting in improved performance and security. Concurrently implemented enhanced backup and recovery practices. Spearheaded installation and configuration, including cabling, hardware builds, setup, server configuration, security, and testing.• Implemented Video conference solution connecting 4 locations using Lifesize equipment.• Project leader for Implementation of Avaya IP phone systems at 3 locations.• Completed VMWare training courses in 2010

Vienna, Vienna, At

Responsibilities• Local desktop support for our company headquarters and largest paper packaging facility. • Remote support for 17 additional locations including 90+ remote users.• Monitored and assisted in maintaining 1000+ PC network with 70+ Windows Servers. • Oversee all inventory control for PC/Laptop Equipment.• Active Directory user administration• PC Image Deployment• Adware, Spyware, Malware, and Virus RemovalSelected Achievements• Researched, evaluated, and developed a PC refresh program. Successfully obtained approval and led implementation, which converted PC purchases from an operating expense to yearly capital expenditure. All PC purchases were made during PC vendor “End of Year” period cut PC Expenses by 50%. This project raised morale and increased productivity company-wide.• Established standardized configuration management process for all PC’s.• Improved desktop deployment process with use of Symantec Ghost.• Assisted in Active Directory environment implementation project.• Thomasville, NC Site Migration. Novell to Windows 30+ Users.• Technical lead for Kronos Workforce Central implementation project.

Medina, Oh, Us

Education record

Education record