Mark Gradel Email & Phone Number

Montgomery, Tx, Us

Spearheaded and administered all aspects of the Quality Management System with over 500 employees and yearly sales exceeding $100 million.Ensured ISO 9001 Quality Management System maintenance, surveillance audits, certification and transition to the new standard.Directed a team of inspectors that verify design and validate final product functional operation.Established a robust visual inspection system that has reduced warranty claims, improved customer service verification and enhanced engineering design reviews.Devised new reporting and training methods contributing to First Time Quality improvements reaching 95% zero production defects.Implemented a computer tablet based testing and issue reporting system that has significantly reduced the amount of time to inspect the final product.Developed previously non-existent means to record final inspection, tool calibration and procedure development that are easily accessible to the company for immediate and future reference leading to quality improvements.

Developed and managed a high-fidelity training facility utilized by astronauts as preparation for real-time flight operations.Implemented training programs and simulations for scientists, engineers, astronauts and cosmonauts leading to the remarkable accomplishments from the International Space Station.Led a team of procedure developers in support of Space Shuttle and Russian Space Station joint activities.Functioned as a member of an elite team that was responsible for the proposal agreements and contract negotiations between the U.S. and Russian space programs that successfully developed training plans, in-flight experiments and on-board operations for the International Space Station.

Designed, developed and implemented a virtual reality laboratory critical to the training and engineering analysis of the International Space Station.Verified critical designs related to the successful completion of the International Space Station.

Developed the initial documentation database that was instrumental to the organization, management and success of crew training and operations during the first 6 years of the International Space Station.Supervised a team of technical writers developing procedures utilized for astronaut training and in-flight operations on-board the Russian Mir, Space Shuttle and International Space Station.Negotiated with engineers, scientists, flight controllers, flight directors, astronauts and cosmonauts that successfully established the foundation for International Space Station technical operations.

Baas, Computer Science

Aas, Laser Electro Optics