Mike Gray, Mba Email & Phone Number

Assistant Division Manager/Information Management -Tacoma Water (June 2011 – Present)Lead the strategic development and implementation of information technology (IT) based solutions for Tacoma Water (TW). Develop policy and practices to align IT with business requirements. Provide leadership for business process and implementation planning strategies that support TW strategic plan and information management initiatives. • Provide strategic and tactical guidance to TW, Utility Technology Services and City of Tacoma IT to leverage enterprise systems capabilities to deliver effective business solutions. • SAP Asset and Work Management Business Process Owner.• Operational Technology Program Manager for Smart Water initiative; GIS, Hydraulic Modeling, SCADA and SharePoint as core platforms.• Represent TW on various City of Tacoma IT governance committees; including Utility Technology Advisory Board, Enterprise Business Process Committee and Information Security Advisory Committee.• Co-Develop Utility Technology Strategic Road map; including Infrastructure Standards Framework and Application Integration Reference Architecture. • Develop business process improvements and best operating practices that balance service levels and business efficeincies. • Cyber Security policy and governance

Trellis Management Solutions LLC provides strategic, operational and financial consulting services to Public, Private, Investor Owned and Municipal Water and Waste Water Utilities specializing in:Management & Operations Effectiveness and Efficiency AuditsBest Operating Practice Development and Implementation SupportAcquisition and Contract Management Due Diligence Support ServicesFacilitative Consulting for training delivery and work shop managementRegulatory Support and ComplianceTechnical Services

Co-Lead the development of Strategies, Policies and Practices that balance service levels and business efficiencies as related to Distribution System, Production Facilities, Field Customer Service, and Customer Service operations. Facilitated the identification and prioritization of Operational Strategies, Policies and Practices.Provide planning and implementation support for change management initiatives.Conducted and facilitated operations functional and cross-functional work groups to enhance collaboration and create support for newly developed Best Operating Practices and the identification of areas of opportunity.

In this role I provided strategic and operational guidance to (4 ) four water utility operating companies in NW Missouri based in St. Joseph, Mo. Responsibilities included managing the development and execution of operating, maintenance and capital investment budgets to accomplish specified financial objectives and formulating financial and operational objectives for 7 direct reports and a total staff of 49. Addtionally served as the primary contact for strategic planning initiatives for new business development opportunities within region.

Provided strategic and operational leadership to (2) operating companies in Missouri. Managed development and execution of operating, maintenance and capital investment budgets to accomplish specified financial objectives. Formulated and recommended financial objectives for direct reports.

Masters: Business Administration

Education record

B.S., Management/Finance

Executive Development