- Serve as a main point of contact and manage relationships with stakeholder groups and key individuals, coach line managers and career counselors, enabling them to guide employees and facilitate engagement, people programs, and activities; facilitate teamwork and process integration across the team.- Provide advisory support to executives. Manage employee life cycle activities ie. employee orientation, integration, and engagement activities, annual Performance Achievement, PIP, and associated compensation processes. - Develop and execute employee satisfaction initiatives. Handle employee concerns and queries by promoting the HR contact center as the first point of contact.- Adapt, communicate, and implement the strategic direction of all operations to ensure adherence to global policies and processes; plan and deliver training, coaching, and mentoring required to ensure that Field HR teams in each team possess the capability and confidence to perform to the highest level.- Create and implement short-term tactical plans to meet SLA performance metrics and financial targets through the efficient use of human resources, technology, and maximization of workforce.- Provide feedback and input for improvement of all programs, processes, and policies and be accountable for driving consistent, standardized, and effective service delivery within Employee Relations, Internal Controls & Compliance, Learning, Transitions, Records & Document Management.- Coordinate, deliver, prioritize, and manage escalation of all activities executed by the Location HR and People Advisor teams.- May provide end-to-end service delivery of all mobility services at a global level and be accountable for the coordination, delivery, employee satisfaction, prioritization, and escalation of HR activities related to mobility services at a global level

• Manage the full recruitment process, from job posting and candidate sourcing to screening, interviewing, and offer negotiation; Develop and implement talent acquisition strategies to attract and hire top talent aligned with company needs.• Develop and implement a seamless onboarding experience for new hires, ensuring they feel welcome and integrated into the team; Established onboarding and offboarding procedures, including new hire orientation, training plan development, and exit interview implementation.• Maintain accurate and confidential employee files/compensation records.• Stay informed of and ensure compliance with all relevant federal, state, and local employment laws and regulations.• Maintain accurate and confidential employee records, including personnel files, benefits information, and payroll data.• Manage day-to-day HR administrative tasks, such as processing leaves of absence, handling employee relations inquiries, and managing HR software; Assist with special projects and initiatives as assigned.• Collaborated with CEO to define responsibilities and qualifications for open positions; Established measurable Key Performance Indicators (KPIs) to track success for each role.• Reviewed and revised the employee handbook, improving organization and user experience. Updated content to reflect new company policies and benefits, ensuring all employees have access to the most current information.

First point of contact for current and former employees in the APAC region with their HR general queries, concerns, and system issues.Processing employment verification requests for current and former employees while ensuring the highest level of data accuracy and integrity within the HR system.

Responsible for pre-compensation and benefits administration, collaboration with other departments to achieve the common goals for the company as well as the employees. It is also focused on understanding the needs of employees and knowing how to provide such. Aims to ensure smooth and efficient business operations, always. Will have both administrative and strategic responsibilities, helping to plan and administer important functions for our valued employees and elevate its experience.