Melissa Richter Email & Phone Number

Austin, Texas Metropolitan Area

Austin, Tx

Leading architecture and engineering teams across Enterprise Architecture, PaaS & CaaS, IT Business Continuity, Workload Automation & ILM.

Austin, Tx

GM’s Private Cloud for Dev/Ops on both PaaS & IaaS platforms scalable to support enterprise workloads & improve Developer Productivity by millions hoursIT Business Continuity: created vision, program and teams to enable thousands of applications to fail over < 1 hour to improve resiliency of IT applications Data Center Transformation: led teams to create the process to migrate large # of applications due to divestiture of the Opel Vauxhall brand and to finish the 3 year program of consolidation of 23 data centers to 2 Tier 3+ data centers which facilitated impactful financial savings and increased stability

Austin, Texas Area

• Spearheaded teams in design, deployment and operations of 140+ corporate and hosting data centers, 30K operating systems, 30PB of storage, and Mainframe platforms which run both Dell IT and Services top 300 customers• Received Leaders Quadrant (High Quality/Low Cost) benchmark on Servers, Mainframe and Storage for Dell IT from Corporate Executive Board• Produced 5% savings ($800K) to P&L on $160M budget • Extended life and consolidated corporate data centers through deployment of Optimized Containment Solution (OCS). This new data center row design contributed to InfoWorld Green 15 Award for driving efficiency in data centers and avoided $361M capital outlay for data center expansion.• Operated Dell IT’s Private Clouds running over 11K Virtual Machines with focus on infrastructure consolidation, availability, and scalability.

• Built Retail IT team and defined standards for planned entrance into brick and mortar model. • Partnered with cross functional teams to implement a Point of Sale system to scale with future Retail strategy enhancements and to integrate with existing order management and financial systems.

• Led team of architects to develop 3 year roadmaps for solutions across network, storage, server, and email/collaboration platforms. • Directed global team that engineered secure Network and Contact Center solutions including WAN re-design strategy of converged network for increased reliability, VoIP capabilities, and scalability with reduced overall costs.• Managed 40+ vendors and negotiated global telecom contracts to provide increased SLA and reduced costs an average of $9M/year.

• Managed post sales account team for base of 40 global strategic accounts.• Achieved annual run rate of $3.2M and revenue growth of 115% YOY.• Drove Branch business plan attainment of $57M with consistent revenue achievement >100% of plan

Mba, Marketing/Marketing Management, General

Education record