Michelle G.

Michelle G. Email and Phone Number

Customer Success at Crunchy Data @ Crunchy Data
Michelle G.'s Location
Portland, Oregon, United States, United States
Michelle G.'s Contact Details

Michelle G. work email

Michelle G. personal email

n/a
About Michelle G.

Michelle G. is a Customer Success at Crunchy Data at Crunchy Data. She is proficient in French. Colleagues describe her as "Michelle Rowley is a legend. She possesses the rare combination of deep technical skills and soft skills that all of us in the IT industry wish we had. We have worked together in some of the toughest situations that you can fathom in the IT world and she proved to be incredibly calm under pressure yet hyper focused on solving problems and communicating the appropriate details. She wastes no words yet is extremely humble and pleasant. This is a person you want on your team.", "Michelle's knowledge of programming is impressive, but her interest in making the underlying concepts clear to CodeScouts members takes her expertise to a whole new level. I routinely recommend CodeScouts as a practical way to learn programming to individuals just starting out.", and "Michelle has a great talent for helping people work effectively with technology, whether by creating tools that are approachable and understandable, or by working with users and stakeholders to train and support them. She digs deeply into complex problems in search of simple solutions, and combines objective measurements with feedback from colleagues in order to build the right thing. Michelle also excels at bringing people together from different disciplines and departments, building bridges to help folks solve common goals."

Michelle G.'s Current Company Details
Crunchy Data

Crunchy Data

View
Customer Success at Crunchy Data
Michelle G. Work Experience Details
  • Crunchy Data
    Senior Director Of Customer Success, Crunchy Bridge
    Crunchy Data Oct 2022 - Present
    Charleston, South Carolina, Us
  • Python Software Foundation
    Member
    Python Software Foundation Mar 2012 - Present
    Beaverton, Or, Us
  • Pie (Portland Incubator Experiment)
    Mentor
    Pie (Portland Incubator Experiment) Oct 2012 - Present
    Portland, Or, Us
    Mentor to Portland Incubator Experiment (PIE) founders. After graduating from the second class of PIE with Code Scouts, I'm excited to serve as a mentor to new companies. I feel that my open source community work and the uncommon nonprofit startup experience with Code Scouts give me a unique perspective.
  • Confluent
    Senior Manager, Cse Strategy & Operations
    Confluent Apr 2022 - Sep 2022
    Mountain View, California, Us
  • Confluent
    Senior Manager, Global Customer Success Engineering
    Confluent Apr 2021 - Mar 2022
    Mountain View, California, Us
  • Heroku
    Senior Manager, Customer Solutions Architects
    Heroku Aug 2018 - Apr 2021
    San Francisco, California, Us
    - Leading the globally distributed Customer Solutions Architect team- Reimagining our service delivery processes to focus on customer outcomes, leverage data, and allow us to engage proactively at scale- Coaching team members to drive success for customers while developing ourselves professionally and personally- Built and incubated the Heroku Technical Account Manager team from inception to launch
  • Heroku
    Manager, Customer Solutions Architects
    Heroku Mar 2018 - Jul 2018
    San Francisco, California, Us
    - Managed a squad of distributed Customer Solutions Architects- Operated as a Player/Coach, retaining most of my customers and continuing to deliver on CSA responsibilities
  • Heroku
    Senior Customer Solutions Architect
    Heroku Apr 2017 - Feb 2018
    San Francisco, California, Us
    - Drove the evolution of our service model for delivery at scale while maintaining customer service excellence- Supported many of our largest enterprise customers- Created team onboarding and mentored new team members
  • Heroku
    Customer Solutions Architect
    Heroku Apr 2015 - Mar 2017
    San Francisco, California, Us
    - Supported enterprise customers implementing complex solutions on the Heroku platform- Delivered tailored one-on-one customer engagements- Designed and implemented processes to streamline our service- Co-authored the first Heroku module for Salesforce Trailhead and created other customer-facing content
  • Mobilepaks
    Senior Software Engineer
    Mobilepaks Jan 2015 - Apr 2015
    Software development in Python with the Django web framework. We used Agile and TDD to iterate quickly, delivering performance improvements and new features quickly to our growing customer base.
  • Self Employed
    Consulting Software Developer
    Self Employed Sep 2005 - Apr 2015
    Custom web application design, architecture, and implementation. I have written C++, Java, PHP, Javascript, and Python. The majority of my consulting work was done in PHP, Javascript and Python (Django), with a splash of Java early on. I also dabbled in Nagios configuration and scripting.
  • Code Scouts
    Founder And Executive Director
    Code Scouts Jul 2012 - Feb 2015
    Code Scouts was a nonprofit corporation empowering women to find their place in the digital world. Through mentorship and community, Code Scouts leveraged existing curriculum and learning materials to facilitate learning and professional growth according to each participant's personal goals.
  • Portland Python User Group
    Organizer
    Portland Python User Group Nov 2007 - Oct 2014
    I was a key member of the organizing team of the Portland Python User Group from 2007-2014, leading the group solo for most of that time. Our user group met 1-2 times per month, drawing anywhere from 20 to 120 members to any given meeting. We focused on technical knowledge sharing among the Python community, mentoring beginner programmers at our hack nights, and participating in cross-community engagements with other language user groups in Portland.
  • Emma, Inc
    Software Developer
    Emma, Inc Feb 2009 - Jul 2011
    Nashville, Tennessee, Us
    Part of a small software development team building a web application in the Django web framework. I eventually moved into Support Engineering where I designed, architected, and implemented a web-based interface for Emma's Support Team. I also wrote a backend data management and migration tool to maintain the data in the app's Postgres database.
  • Pyramid Alehouse Brewery & Restaurant
    Assistant System Administrator
    Pyramid Alehouse Brewery & Restaurant Aug 2004 - Aug 2005
    Helped to maintain servers running Unix, Linux and Windows platformsBuilt and maintained computer systems for company staff both on- and off-siteSupported company staff with hardware and software training and troubleshootingPicked up slack wherever needed in a 3-person IT department

Michelle G. Education Details

  • Arizona State University
    Arizona State University
    Geography
  • Arizona State University
    Arizona State University
    French Language And Literature
  • Yoga Bhoga
    Yoga Bhoga
    200-Hour Yoga Teacher Training

Frequently Asked Questions about Michelle G.

What company does Michelle G. work for?

Michelle G. works for Crunchy Data

What is Michelle G.'s role at the current company?

Michelle G.'s current role is Customer Success at Crunchy Data.

What is Michelle G.'s email address?

Michelle G.'s email address is mi****@****ata.com

What schools did Michelle G. attend?

Michelle G. attended Arizona State University, Arizona State University, Yoga Bhoga.

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