Michael Scanlan Email & Phone Number

Brisbane, Queensland, Australia

Sydney, Australia

Chair of the Board.

Sydney, Australia

Member of the Risk, Compliance and Governance Committee and Finance and Audit Committee

Brisbane, Australia

Specialising in commercial and operational aspects of bulk materials transported by rail.

Brisbane, Australia

As an associate of Ranbury Consulting assisted Queensland Rail to get ready for its key role providing high transport services levels between Brisbane and Gold Coast stations for the Commonwealth Games .

Gladstone

Director of 3 companies of the Wiggins Island Coal Terminal

Brisbane, Australia

MyMove is a member owned financial institution solely for the benefit of members. Chair from November 2012 to May 2016

Brisbane, Australia

Specialising in commercial and operational aspects of passenger rail transport

Brisbane

This position was responsible for QR's national coal business with annual revenue exceeding $1.1 billion and assets exceeding $1.6 billion. Responsibility for all activities to support railResume: Michael Scanlan Page 1 of 5operations was spread across Eastern Australia. Major challenges were legacy managementorganisation, poor delivery performance, limited understanding of supply chain dynamics andpoor… Show more This position was responsible for QR's national coal business with annual revenue exceeding $1.1 billion and assets exceeding $1.6 billion. Responsibility for all activities to support railResume: Michael Scanlan Page 1 of 5operations was spread across Eastern Australia. Major challenges were legacy managementorganisation, poor delivery performance, limited understanding of supply chain dynamics andpoor financial returns.Key Achievements Led the business from crisis and being under siege to a strong sense of order and direction while achieving improved customer relations, operational performance, and staff confidence despite significant legacy issues. Hunter Valley operations maintained their strong performance and reputation while Queensland operations recovered some reputation damage. Show less

Reporting to the CEO (for 6 of the 7 years), the position was responsible for the Citytrain, Traveltrain,Tourist and Heritage businesses. As QR's largest retail services business with approximately 2700staff and revenues of $600m, this was a demanding senior executive role with over one millionseparate customer experiences per week providing opportunities to delight or disappoint andnumerous legacy issues to be addressed.Key Achievements Achieved strong… Show more Reporting to the CEO (for 6 of the 7 years), the position was responsible for the Citytrain, Traveltrain,Tourist and Heritage businesses. As QR's largest retail services business with approximately 2700staff and revenues of $600m, this was a demanding senior executive role with over one millionseparate customer experiences per week providing opportunities to delight or disappoint andnumerous legacy issues to be addressed.Key Achievements Achieved strong international recognition for tourism products, consistently achieved the best performance in Australia for suburban rail system across a range of benchmarks, and achieved exceptional growth as well as meeting or exceeding all 11 Key performance indicators. Show less

Queensland, Australia

Reporting to the CEO, this Group was the most diverse of QR's business groups at that time withapproximately 3,800 staff and then approximately $500m in revenue. The Group was responsible forthe Citytrain passenger transport business, Q-Link freight forwarding business and the RegionalFreight rural and agricultural business. This underperforming business was ripe for reform.Key Achievements: Successful reforms were introduced into this underperforming business… Show more Reporting to the CEO, this Group was the most diverse of QR's business groups at that time withapproximately 3,800 staff and then approximately $500m in revenue. The Group was responsible forthe Citytrain passenger transport business, Q-Link freight forwarding business and the RegionalFreight rural and agricultural business. This underperforming business was ripe for reform.Key Achievements: Successful reforms were introduced into this underperforming business to lay the foundation for the future. For example, the livestock business cost recovery improved by 33%, locomotive productivity by 15% and wagon and labour productivity by 8%. Show less

Queensland, Australia

Reporting to the CEO, established the Network Access Group in response to the legislated changewhich aimed to encourage competition on the rail network and on equal commercial terms. The Groupwas responsible for about half of QR's assets (then valued at around $3billion) and significant internalcontracts for purchase and supply of services. This position effectively required the setting up of a"railway management company" with the commercial framework, capability, systems and… Show more Reporting to the CEO, established the Network Access Group in response to the legislated changewhich aimed to encourage competition on the rail network and on equal commercial terms. The Groupwas responsible for about half of QR's assets (then valued at around $3billion) and significant internalcontracts for purchase and supply of services. This position effectively required the setting up of a"railway management company" with the commercial framework, capability, systems and processesto manage all facets of running the business to manage revenue contracts, assets while satisfyinglegislative requirements.Resume: Michael Scanlan Page 2 of 5Key Achievements: Assembled an effective team who achieved significant strategic milestones such as the commercial framework for operator negotiations for access, 10 year network investment plan, maintenance plans, draft access undertaking (or contract) with the regulator, internal service agreements and supporting business systems. Show less

Brisbane, Australia

Reporting to the Group General Manager, Coal and Minerals, QR, this position was based inRockhampton. This role encompassed the role of Chief Executive's Representative in CentralQueensland and responsibility for the operational service delivery of 95 million tonnes of product perannum and responsibility for significant assets (approximately 200 locomotives and 5000 wagons).Key Achievements: Led the coal and minerals operations to achieve internationally… Show more Reporting to the Group General Manager, Coal and Minerals, QR, this position was based inRockhampton. This role encompassed the role of Chief Executive's Representative in CentralQueensland and responsibility for the operational service delivery of 95 million tonnes of product perannum and responsibility for significant assets (approximately 200 locomotives and 5000 wagons).Key Achievements: Led the coal and minerals operations to achieve internationally benchmarked best practice operational performance for a coal railway. This involved achieving a 12% improvement in asset productivity and a 10% improvement in labour productivity. Show less

Coal and Minerals) QRReporting to the Group General Manager, Coal and Minerals, QR, the early part of this role involvedgrowing a commercial capability and developing pricing methodologies which satisfied the owners(Queensland Government) of QR's credentials to take over the responsibility for $1 billion per annumin revenue contracts. This period required managing significant change including the coal royaltyreview, industry "search" for best practice rail… Show more Coal and Minerals) QRReporting to the Group General Manager, Coal and Minerals, QR, the early part of this role involvedgrowing a commercial capability and developing pricing methodologies which satisfied the owners(Queensland Government) of QR's credentials to take over the responsibility for $1 billion per annumin revenue contracts. This period required managing significant change including the coal royaltyreview, industry "search" for best practice rail freight rates, and preparation for open rail competition.In this role, led a coal industry best practice benchmarking study and undertook site visits tounderstand the impact on supply chain performance when optimising individual elements of supplychains.Key Achievements: Significantly advanced QR's commercial capability and created opportunities from threats to achieve high levels of trust with customers and still achieve exceptional business returns. Show less

Brisbane, Australia

Provided advice to Department and Minister on Rail policy and investment. Led review of Queensland Railways which led to a more business and customer focused structure.

Planned rollingstock requirements for coal and mineral rail haulage.

Brisbane, Australia

Undertook project management role for QR for the main line electrification project. Also oversaw the introduction of electric locomotives and the withdrawal of diesel locomotives. Also undertook the marketing of surplus diesel locomotives.

Lead the review of the Supply Branch and provided a blue print for a complete restructure of the supply function.

Brisbane, Australia

Seconded to the Queensland Transport and provided advice on road safety, transport to the future olympics venue and provided advice on a range of policy matters.

Brisbane, Australia

Following the PA Consultants review of QR, implemented a more commercial approach to corporate planning.

Brisbane, Australia

Undertook management of the workshops and initiated productivity improvement initiatives such as CNC lathe, high production milling machine and planned new workshop facilities.

Townsville, Australia

Worked mostly in Townsville having responsibility for the rollingstock depots and a number improvement initiatives in the depots and workshops. Relieved in a number of roles in Cairns, Toowoomba and Mayne.

Studied engineering full time on an employer scholarship.

Mba, Logistics, Marketing And People

Post Grad Diploma, Management - Public Stream

B Engineering, Mechanical

Education record