Mark Gutman Email and Phone Number
Mark Gutman work email
- Valid
Mark Gutman personal email
As a former summer camp director, I never would have guessed I'd end up in the world of data analytics at a high-tech company. But after losing my job due to the pandemic, I pivoted to an entry level role at Lyft and quickly became the go-to person for all analytical needs in my region.Since then, I've leveraged my expertise in SQL, Python, and BI tools to develop data visualizations, provide data insights, design and implement pilot programs, optimize KPIs, and increase revenue and customer success metrics. With a proven track record of delivering data-driven results, I've been promoted to a central analytics role with endless opportunities to make an impact.I'm passionate about using data to solve complex problems and drive strategic decision-making. If you're looking for a dedicated and skilled data analyst with a diverse background, I'd love to connect.
Sps Health
View- Website:
- spshealth.com
- Employees:
- 99
-
Sps HealthMilwaukee, Wi, Us
-
Data Insights ManagerSps Health Dec 2024 - PresentMilwaukee, Wisconsin, Us
-
Senior Data Insights AnalystSps Health Apr 2023 - Dec 2024Milwaukee, Wisconsin, Us
-
Operations AnalystLyft Nov 2022 - Apr 2023San Francisco, Ca, UsDeveloped impactful data visualizations using SQL and BI tools that measured the impact of our driver onboarding process and operations.Leveraged data visualization software to create intuitive dashboards that monitored business performance during the transition from in-person to digital support.Defined key success metrics for product stakeholders and provided analytical support that helped track progress and drive new initiatives. -
Product Operations LeadLyft Mar 2022 - Nov 2022San Francisco, Ca, UsImplemented a pilot program to unify customer support experience across all channels, reducing recontacts by 30% while maintaining high CSAT scores. Created new data and reporting infrastructure using SQL and Google Sheets to provide real-time pilot insights to product and executive stakeholders.Analyzed large customer support survey data sets to streamline and increase response rates, leading to product roadmap prioritization. Designed a scalable process to collect feedback from three regions, improving team buy-in and process adherence.Led weekly meetings to analyze performance data and deliver recommendations to help teams meet KPIs, achieving a 40% week-over-week improvement in customer success metrics. Managed in-person pilot rollout, leading the team to an 85% adherence rate within the first week.
-
Senior Market Operations AssociateLyft Mar 2021 - Mar 2022San Francisco, Ca, UsManaging b2b relationships with cities, sports teams, venues, and local vendors across the Midwest region. Using SQL to curate, analyze, and present data to identify trends and help solve complex problems. Project manager overseeing local project and initiative launches from conception to completion.
-
Fleet Operations AssociateLyft Sep 2020 - Mar 2021San Francisco, Ca, UsSuccessfully grew the Lyft rental program in Milwaukee, exceeding growth and revenue goals within the first four months of the program.Played a key role in creating, maintaining, and strengthening relationships with local vendors, resulting in meeting all vehicle service level agreements.Developed and implemented an interactive lot map to manage a fleet of 200 vehicles, enabling real-time tracking of SLAs, reducing expected infleeting times, creating site-specific vehicle notes, and tracking vehicle locations.
-
Assistant Camp DirectorSteve And Shari Sadek Family Camp Interlaken Jcc Jan 2017 - Jun 2020Eagle River, Wi, UsManaged a team of over 100 staff to execute the operational and logistical work required for the smooth running of a $2.2M summer camp business while. Responsible for the full-cycle recruitment of all staff positions through the creation of a robust recruitment strategy. Worked on other talent initiatives including employee data/ analysis, performance management, new hire onboarding, and staff retention. -
Director Of Youth EngagementTemple Rodef Shalom Jun 2014 - Jan 2017Falls Church, Va, Us
Mark Gutman Skills
Mark Gutman Education Details
-
Colorado State UniversityGeneral
Frequently Asked Questions about Mark Gutman
What company does Mark Gutman work for?
Mark Gutman works for Sps Health
What is Mark Gutman's role at the current company?
Mark Gutman's current role is Data Analyst - Insights & Analytics | SQL | BI Tools | Data Visualization | Ex-Lyft.
What is Mark Gutman's email address?
Mark Gutman's email address is mg****@****yft.com
What schools did Mark Gutman attend?
Mark Gutman attended Colorado State University.
What skills is Mark Gutman known for?
Mark Gutman has skills like Leadership, Youth Development, Public Speaking, Client Relations, Nonprofit Management, Adobe Photoshop, Applicant Tracking Systems, Nonprofit Organizations, Microsoft Office, Budgeting, Operations Management, Microsoft Word.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial