Margarita Garrido Vanlandingham Email & Phone Number

Cottage Grove, Minnesota, United States

Works with the Directors of Test Development to plan, organize, and establish priorities for all phases of the development and production process of one or more assigned statewide assessment components. Assists the Education Group in the development and production of various Spanish testing materials, publications, and proposals by ensuring that deadlines are met and appropriate production processes and specifications are followed. Advises internal clients on ways to improve the quality of materials. Works with internal clients to define product and/or test/item specifications, including design, layout, and format specifications, and assists internal clients in making decisions related to edits proposed.

United States

On a project basis, coordinates projects from multiple work streams with multilingual translators and designers. Fluent in Spanish (native) and English, translates, edits, copywrites, coordinates, and communicates information according to the projects and customers’ needs. Experienced translating for social media campaigns that include complex terminology and awareness of cultural differences, blogs, articles, recordings, scripts (video and audio), Twitter, and Facebook. Experienced translating and creating copy for business letters, reports, documents, and contracts. Knowledgeable in technical language for financial, banking, medical, advertising, marketing, and social media. Conducts interviews with clients, customers, and target groups to provide correct and accurate translations. Facilitates key communication between departments, clients, translators, editors, and designers. Prepares creative briefs, proposals, and scopes of work for contractors. Compiles workflow information to develop templates and ensure a smooth implementation of new project management software. Implements quality assurance processes in multilingual projects for over 20 corporations in different disciplines across five states. Responsible for: managing timelines, creating scopes of work, invoicing, paying accounts, and implementing quality assurance. Key attributes of a business owner/operator include marketing awareness; client/customer development skills; strong interpersonal skills; financial awareness; strategic and tactical critical thinking skills; project management, supervising staff; continuous improvement, quality assurance/quality control; business and personal information security.

United States

Remote Licensed Health and Life Insurance Agent for inbound and outbound sales of Medicare Advantage Insurance plans. Responsibilities included: completing and processing customers’ applications for health-insurance products; navigating multiple systems to achieve sales and provide customer service in accordance with established quality expectations; responding to and resolving callers’ inquiries; educating customers/clients on the value of products and services; handling and overcoming sales-lead objections to ensure a positive customer experience; and building customer loyalty and policy retention by meeting or exceeding the customers’ expectations. Key attributes for this role include: outstanding oral communication; strong interpersonal skills; keeping current with certifications for continuing education; adaptability to complex and competitive working environments; computer and software proficiency, and phone systems; professional conduct and behaviors as an independent professional with a team context.

Las Cruces, New Mexico

Provided bilingual/bidirectional oral communication (i.e. interpreter services) between customers and service providers in real time. Responsible for: interpreting inbound calls for financial institutions, health care, emergency services, legal, religious, and medical organizations, among others; creating reports and delivering results;. coaching classes for new employees to raise awareness of best business practices and to ensure the delivery of excellent customer service. Key attributes for this role are: ability to focus under intense distraction; knowledgeable of English and Spanish with regard to terminology, and concepts across a broad range of disciplines; cultural awareness and localization.

Sacramento, Ca And Phoenix, Az

Lead translator, editor, and copyeditor. Responsible for: bidirectional (Spanish/English) translating educational manuals, letters, memoranda, reports, theology assessments, confidential legal documents, and government communications and writing letters to Spanish speaking leaders. Additionally served in the role of events coordinator, responsible for recruiting, organizing, and supervising business leaders from the community to act on advisory boards; designing brochures, flyers, posters, postcards, and other institutional materials for public information campaigns; scheduling and coordinating meetings; preparing agendas and records; compiling, transcribing, and distributing minutes. Key attributes to serve in these diverse roles include: extremely strong interpersonal skills; schedule flexibility; business and personal security awareness; marketing material design skills.

Master Of Arts, Organizational Management

Bachelor Of Arts, Communication/Journalism