Support En Telecom Projectmedewerker
CurrentTelecom support o.b.v. TelcoCare (Liason).Support Telcoview. • Project Management en ondersteuning.
Feb 2017 - Present
AeroLeads people directory · profile
Michel Verboom Email & Phone Number
Support en Telecom Projectmedewerker
at
ReleaseTMS
1 work email found
@releasetms.com
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Support en Telecom Projectmedewerker
Location
Amsterdam, North Holland, Netherlands
Company size
Who is Michel Verboom? Overview
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Quick answer
Michel Verboom is listed as Support en Telecom Projectmedewerker at ReleaseTMS, a with 12 employees, based in Amsterdam, North Holland, Netherlands. AeroLeads shows a work email signal at releasetms.com and a matched LinkedIn profile for Michel Verboom.
Michel Verboom previously worked as Senior Customer Support Officer at Intercity Technology and Sales & Partner Support Zakelijk bij Searchdog at Searchdog. Michel Verboom holds Propedeuse Praktijk, Tehatex from Hogeschool Inholland.
Company email context
Email format at ReleaseTMS
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{first_initial}{last}@releasetms.com
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Profile bio
About Michel Verboom
“Telling the story of the issue and resolution is as important as the fix”Customer support professional met 20 jaar ervaring bij diverse multinationals. Schakelt zonder moeite tussen ICT en eindgebruikers om incident en changemanagement te vertalen naar heldere en effectieve oplossingen. Begrijpt de noodzaak van een gezonde wisselwerking tussen klant en servicedesk om een duurzaam samenwerkingsverband op te bouwen. Zoekt functie waarin initiatief nemen, verantwoordelijkheidsgevoel, tact en nauwkeurigheid op respectvolle wijze hand in hand gaan. Beschikt over leidinggevende kwaliteiten en is gedreven om nieuwe kennis op te doen.
Listed skills include Telecommunications, Pabx Systems, Customer Service, Windows, and 15 others.
Current workplace
Michel Verboom's current company
Company context helps verify the profile and gives searchers a useful next step.
Releasetms
10 roles · 38 years
Michel Verboom work experience
A career timeline built from the work history available for this profile.
Senior Customer Support Officer
Intercity Technology
Eerstelijns ondersteuning aan klantenbase m.b.t. vragen en storingen mobiele- en hosted telefonie. Adviseren hardware en aansluiten mobiele proposities. Orderverwerking d.m.v. ticket registratie.Zorgdragen voor een optimale kennis en kunde voor het team. Bijdragen aan een hoge klanttevredenheid. Monitoren tickets en 3rd party contact.
Jun 2016 - Nov 2016
Sales & Partner Support Zakelijk Bij Searchdog
Support van Accountmanager buitendienst. Opstellen offertes en Total Costs of Ownership. Aanvragen van verkoopcommissies en samenstellen maatwerkoplossingen. Bemiddelen tussen business partners en telecom providers tijdens verkooptraject en after sales. Partnerbeheer- en support voor business partners m.b.t. telecom producten en abonnementen.
May 2015 - May 2016
Senior Telecom Beheerder
Senior Backoffice Voice engineer met als kerntaak het incident en change management t.b.v. de Ericsson MD110 Pabx (BC13, +90 Lims), integrated mobile en Onebox voor account UWV. Beheer accounts INBEV en Nexans via Cisco Call Manager. Inrichten van processen, structurering via procedures en werkinstructies. Ondersteuning eindgebruikers.* Belangrijkste resultaten:Succesvolle migratie Pabx UWV en changes binnen SLA behaald. Uitrol mobiele park UWV (+10.000 mobiles). Interne MD110 training verzorgd t.b.v. allround inzetbaarheid collega’s. Actieve rol binnen het funden voor de Johan Cruyff Foundation.
Sep 2008 - Apr 2014
Telecom Beheerder
Projectmedewerker uitfaseren KPN Flexcare centrales. Beheer en onderhoud Ericsson MD110 (BC9) Pabx en Onebox voor 11 locaties. Remote management. Rapportages Callcenter (CCM) en verkeersmetingen. PDC updates. Support eindgebruikers en werkplekbeheer. Procedure beschrijvingen. Incident en change management. Versiebeheer.* Belangrijkste resultaten:Inrichten en uitrollen telefonisch beheer. Portering mobiele park. Training introductie MD110 pabx.
2004 - 2008
~4 yrs
Telecom Beheerder
Telecom engineer Ericsson MD110 en capacity management. Uitrol en beheer mobiele park en integrated mobile. Backoffice en customer service activiteiten m.b.t. telefonie eindgebruikers. Kostenanalyses en doorbelastingen. ITIL.
2002 - 2004
~2 yrs
Network Management Controller
Network Management Controller (Ericsson AXE10 switch). 2nd line voice support. End to end troubleshooting. Network monitoring. Least Cost Routing maintenance en aansturen Other Licensed Operators. Planned work coördinatie.
2000 - 2002
~2 yrs
Customer Service Representative Bp Oil
Customer Service Representative voor BP Oil op basis van volledig outsourcing contract. Pabx beheer op Nortel, Siemens Hicom Alcatel- en Ericsson systemen. Data network monitoring. Inkoop data/voice equipment en coördineren implementaties.* Belangrijkste resultaten:Kostenbesparing 250 ongeregistreerde faxen in kaart gebracht en gereduceerd naar 50 stuks. Voice netwerk BP gestroomlijnd.
1998 - 2000
~2 yrs
Screening Technician
Screening technician harddisk en tape-media. ISO9000/9002 interne auditor. Teamleader 8 fte. Flowcontrol import/export logistieken.* Belangrijkste resultaten:Nieuwe afdeling in operatie gesteld en leiding gegeven aan 8 moeilijker bemiddelbare FTE's. Test systeem geassembleerd en introductie barcode scan (3 of 9) voor snellere processing gerefurbishde harddisks.
1996 - 1998
~2 yrs
Verkoopmedewerker En Hardware Assemblage
Funtronics
Assemblage Personal Computersystemen. Installatie randapparatuur / software en troubleshooting. Verkoopmedewerker en vervangend filiaalchef.
1989 - 1996
~7 yrs
Team & coworkers
Colleagues at ReleaseTMS
Other employees you can reach at releasetms.com. View company contacts for 12 employees →
PB
Philippe Bouvy
Colleague at ReleasetmsRotterdam, South Holland, Netherlands
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GD
Giuliano De Lagh
Colleague at ReleasetmsHoofddorp, North Holland, Netherlands
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GA
Genesis Adamse - Blom
Colleague at ReleasetmsAmsterdam, North Holland, Netherlands
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AM
Aleksandra Meester
Colleague at ReleasetmsZaandam, North Holland, Netherlands
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BW
Berend Weekhout
Colleague at ReleasetmsGroningen, Netherlands
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MV
Mike Veen
Colleague at ReleasetmsAmsterdam, North Holland, Netherlands
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Philippe Bouvy
Colleague at ReleasetmsRotterdam, South Holland, Netherlands
View →
GD
Giuliano De Lagh
Colleague at ReleasetmsHoofddorp, North Holland, Netherlands
View →
GA
Genesis Adamse - Blom
Colleague at ReleasetmsAmsterdam, North Holland, Netherlands
View →
AM
Aleksandra Meester
Colleague at ReleasetmsZaandam, North Holland, Netherlands
View →
BW
Berend Weekhout
Colleague at ReleasetmsGroningen, Netherlands
View →
MV
Mike Veen
Colleague at ReleasetmsAmsterdam, North Holland, Netherlands
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3 education records
Michel Verboom education
Propedeuse Praktijk, Tehatex
Education record
Mendelcollege Te Haarlem
Education record
St. Luciaschool Te Haarlem
FAQ
Frequently asked questions about Michel Verboom
Quick answers generated from the profile data available on this page.
What company does Michel Verboom work for?
Michel Verboom works for ReleaseTMS.
What is Michel Verboom's role at ReleaseTMS?
Michel Verboom is listed as Support en Telecom Projectmedewerker at ReleaseTMS.
What is Michel Verboom's email address?
AeroLeads has found 1 work email signal at @releasetms.com for Michel Verboom at ReleaseTMS.
Where is Michel Verboom based?
Michel Verboom is based in Amsterdam, North Holland, Netherlands while working with ReleaseTMS.
What companies has Michel Verboom worked for?
Michel Verboom has worked for Releasetms, Intercity Technology, Searchdog, Bt Global Services, and Immigratie- En Naturalisatiedienst (Ind).
Who are Michel Verboom's colleagues at ReleaseTMS?
Michel Verboom's colleagues at ReleaseTMS include Philippe Bouvy, Giuliano De Lagh, Genesis Adamse - Blom, Aleksandra Meester, and Berend Weekhout.
How can I contact Michel Verboom?
You can use AeroLeads to view verified contact signals for Michel Verboom at ReleaseTMS, including work email, phone, and LinkedIn data when available.
What schools did Michel Verboom attend?
Michel Verboom holds Propedeuse Praktijk, Tehatex from Hogeschool Inholland.
What skills is Michel Verboom known for?
Michel Verboom is listed with skills including Telecommunications, Pabx Systems, Customer Service, Windows, Customer Support, Change Management, System Testing, and Service Desk.
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