Mark Yeung Email & Phone Number

Ottawa, Ontario, Canada

Ottawa, Canada Area

Worked with a Toronto-based organization that is an authorized supplier of data capture services under the recently awarded National Master Standing Offer (NMSO) with the federal government. Provided advice and support to the CEO and President in the analysis of the viability of setting up a document imaging service bureau operation in Ottawa

Ottawa, Canada Area

Combined role of IT Infrastructure manager and manager of internal and customer projects for all GDIT Canada sites. A member of the senior management leadership team that reports directly to the Managing Director of GDIT Canada. Supports business development activities and strategic planning. • Lead, design and develop solutions for customer data capture and BPO projects utilizing various technologies such as AnyDoc, SQL Server, IIS, VBScript, SSIS, SSRS • Business… Show more Combined role of IT Infrastructure manager and manager of internal and customer projects for all GDIT Canada sites. A member of the senior management leadership team that reports directly to the Managing Director of GDIT Canada. Supports business development activities and strategic planning. • Lead, design and develop solutions for customer data capture and BPO projects utilizing various technologies such as AnyDoc, SQL Server, IIS, VBScript, SSIS, SSRS • Business Development, a key contributor on teams that worked on proposals in the data capture & imaging, BPO, Contact Centre and educational assessment industries • Manage IT infrastructure for multi-site organization including networks, file servers, application servers, phone/fax systems, multi-function printer/copiers, data capture (scanning) equipment, mobile phones & plans, software & hardware asset/license tracking, workstation support, helpdesk support, backups, audio/video conferencing, backup processes, virtualization Show less

Ottawa, Canada Area

Managed projects, provided technical consulting, technical support and developed software for both large customer projects (including Ceridian’s #1 customer) and internal improvement projects. A very hands-on role that touched all aspects of software development including collaboration with multi-disciplined teams composed of internal resources, customer resources and other third-parties.

Ottawa, Canada Area

Partner with the business to find ways of improving process efficiencies primarily thru the application of technology. In an extremely high growth/high demand/fast paced & dynamic environment, grew this team from 5 to 14 members. This was largely a green-field environment with little or no existing systems so new policies, technologies and standards had to be introduced.• Developed 200+ web and client server database and workflow applications• Promoted a very collaborative approach with… Show more Partner with the business to find ways of improving process efficiencies primarily thru the application of technology. In an extremely high growth/high demand/fast paced & dynamic environment, grew this team from 5 to 14 members. This was largely a green-field environment with little or no existing systems so new policies, technologies and standards had to be introduced.• Developed 200+ web and client server database and workflow applications• Promoted a very collaborative approach with the business that included introducing a Rapid Application Development environment to speed up and improve the quality of deliverables during the Software development life cycle.• Fostered a creative, service-focused team spirit.• Managed support services for all departments including Engineering, Finance, HR, Manufacturing, Quality, R&D, Purchasing, Finance, Sales & Marketing, Executive, Product Line Management, Logistics.• Managed many concurrent projects• Wrote Requests for Proposals (RFP’s) and Statements of Work (SOW)• Hired and managed sub-contractors.• Participated in multi-disciplinary teams for Business Process Reengineering.• Maximized IT resources thru strategic decisions on tools and focus of the application development group. Show less

Nepean, Ontario