• Update the engineering computer systems with performed technical maintenance information related to component asset operational, defects and airworthiness actions in order to ensure compliance for continued airworthiness management. Ensure availability of up to date information regarding component asset removal/installation history, defect failure recording and mandatory airworthiness maintenance recording for effective controls by the concerned stakeholders within Engineering.• Carry out data and documentation processing for both new delivery and aircraft phase out , engine, APU and other Assets to ensure delivery and historic maintenance transaction are performed to necessary regulatory continued airworthiness compliance and lessor / owner delivery contractual standards.• Carry out remedial action with regards to discrepancy recording by internal and external engineering personnel to ensure maintenance information used by maintenance departments is accurate.• Carry out exceptions management of component transactions and manage Technical Data Review System stakeholder queries which may include confirmation of hrs/cyc the component run, removal reason and part identification.• Process internal and external maintenance physical and digitally provided records within departmental KPI / SLA standards to ensure contents are complete, accurate, recorded and in compliance with regulatory / contractual requirements with zero discrepancies.• Assist in developing, improving and implementing processes to continually optimize and reduce cost overheads through implementation of new technology and procedures to best lever maximum efficiencies whilst providing detailed Key Performance Indicator (KPI) reporting and implement continuous improvements ensure effective of LEAN procedures.

Perform and/or support Warehouse & Logistics tasks in functional areas of Engineering Warehouse & Logistics Department, to ensure tools & material/logistics demands of maintenance customers are fulfilled safely and efficiently and in accordance with standard operating procedures (SOPs)Roles and Responsibilities :• Proficiently processed Goods Receipt Notes (GRNs) with precision and in a prompt manner, contributing to efficient inventory management, ensuring zero discrepancies.• Proactively identified and resolved any issues that arose during the logistics and GRN processes, promptly raising Supplier Discrepancy Reports (SDRs) when necessary, enhancing overall process reliability.• Adhered strictly to established health and safety guidelines for the handling and storage of goods, contributing to a safe and compliant workplace.• Played a key role in clearing backlogs to facilitate the smooth flow of operations across Hangars and workshops, resulting in more efficient maintenance processes, reduced aircraft downtime, and minimized delays.• Perform and/or support Warehouse & Logistics tasks in functional areas of Engineering Warehouse & LogisticsDepartment, to ensure tools & material/logistics demands of maintenance customers are fulfilled safely and efficiently and in accordance with standard operating procedures (SOPs).• Perform or assist in performing the daily operational warehouse and logistics tasks of Goods Inwards, Main Stores, Sub Stores, Tool Stores, Line Maintenance Stores, Outstation Support, Business Support and Spares Distribution sections as per assignment.• Perform assigned Warehouse and Logistics tasks efficiently and to contribute to meeting SLAs and other team/sectional targets.• Ensure Standard Operating Procedures(SOP) and Engineering Procedure Manual(EPM) are followed at all times while adhering to safety policy/procedure and practices.• Update and maintain records as required

- Understand and collect prerequisites for crew’s training- Lead the quality check in or audit client records post completion of training- Coordinate with regulatory personnel for specific training and their compliance requirements and placing orders for training manuals, documentation and e-modules- Checkin of FAA clients for TSA clearance

- Leveraged my in-depth knowledge of Aviation and Airways Management from my BBA program to provide specialized customer service to passengers at Dubai Airports.- Applied industry-specific skills and understanding to address customer inquiries, concerns, and complaints in a knowledgeable and professional manner.- Collaborated effectively with internal stakeholders, drawing upon my aviation background to navigate complex customer situations and coordinate appropriate resolutions.- Contributed to ongoing service enhancements by utilizing my educational foundation in Aviation and Airways Management to analyze customer feedback and suggest improvements.

- Drive revenue growth by proactively identifying and pursuing new business opportunities.- Build and maintain strong client relationships to maximize customer satisfaction and retention.- Collaborate with the sales team to develop and execute effective sales strategies aligned with company goals.- Analyze sales data and trends to optimize performance and identify areas for improvement.