Manage and facilitate day to day business operations for the hospital. Responsible for developing business process documentation, data integrity, analysis, reporting, and process improvement recommendations to meet organizational goals. Department liaison in cross-functional environment in support of core organizational functions and business processes.Manage departmental chargemaster to ensure device/implant charge capture for patient procedures.Knowledge of material management information system (Lawson) for supply management.Prepare detailed business plans for new devices/equipment to be used in cardiology department.Prepare capital budget in collaboration with clinical and non-clinical leaders within the cardiology department.Conduct budget analysis and preparation for OTPS expenses throughout fiscal year to ensure alignment with departmental and hospital wide objectives and strategies.

Adjunct instructor for graduate students - Health Finance and Accounting

Established strategies and implemented interventions based up a population health perspective under the Delivery System Reform Incentive Payment Program designed help guide medically fragile and vulnerable community members to overcome barriers and obstacles in accessing primary and preventive care by coordinating services through partnerships with health care payers, providers, and health care systems in an environment based upon value-based reimbursement methodologies. Led multiple teams across several projects to meet and/or exceed programmatic goals by collaborating with numerous health care providers and social support systems to improve health outcomes by identifying and closing gaps in care using QARR/HEDIS metrics as well as addressing social and behavioral determinants of health through connectivity to community resources and support mechanisms. Administer on a local level, an annual operating budget of 1+ million dollars using Federal CARES Act Relief Funds to help low-income individuals recover from financial struggles from a loss or reduction in income to help gain self-sufficiency. Led team which exceeded DSRIP Suffolk Care Collaborative pay for performance expectations for community/patient engagement of over 2500 individuals to navigation for primary health care and social service needs. Generated over 2.75 million dollars in operational revenue through administering programs that promote accessibility to health care and health insurance options. Led several teams that promoted access to affordable healthcare and insurance coverage plans to over 1200 individuals each month.

As a home health outreach coordinator, supervised outreach team to identify and transition eligible Medicaid beneficiaries into Care Coordination services by strategizing and implementing innovative engagement methods to promote positive health outcomes by addressing gaps in care and the promotion of chronic disease self-management. Addressed urgent medical and social needs of members while being transitioned into comprehensive care coordination services through established partnerships with social and medical providers.

Address immediate and urgent needs of consumers who are in a state of crisis by connecting them to relevant services which include: benefits enrollment, such as food stamps, temporary assistance and emergency services, mental health services, primary and emergency care services, as well as other ancillary clinical services to assist the member. Screen clients by developing and authorizing client service and treatment plans. Refer and link clients to treatment for medical, mental and substance abuse related health conditions. Assist clients who are seeking employment by connecting to services to assist with job readiness, resume development, as well as training programs to increase chances of employability. Utilize a client-centered, goal-oriented process for assessing the needs of an individual for particular services. Assist the person in obtaining appropriate services as well as identifying and addressing outcomes and barriers to completing service plan goals. Responsible for designing, integrating, coordinating, and accessing necessary services in order to ensure successful reintegration of formerly incarcerated individuals, back into the community. Serve as an advocate and assist in the navigation of social services entitlements. Reduce fragmentation of care, and establishes optimum communications and collaboration among providers and agencies for the benefit of participants.

SAMHSA Grant: CSATCommunity outreach specialist providing HIV testing to at-risk individuals within substance abuse crisis centers; Provided education on HIV/AIDS prevention. Counseling clients, and advocating for drug/alcohol treatment intervention. Developing community relations with various community based organizations within Nassau and Suffolk counties. Work in a collaborative effort with collateral agencies to provide services to clients. Responsible for administering GPRAs at baseline and 6-month intervals for enrolled clients. Other responsibilities included the fast-tracking of individuals into substance abuse treatment; provide screened referrals and linkages to local resources and preparation of monthly, quarterly and final reports for submission to the Director of Mobile Outreach. Office of Minority Health (OMH) Grant: Health Improvement for Reentering Ex-OffendersResponsible for providing post-incarcerated individuals with services and referrals and collaborating with support systems to support successful reintegration. Responsible for assessing individual needs, creating client-centered plans of care; Offer referrals and build re-entrants’ skills regarding risk reduction. Responsible for submitting data on specific quantitative objects and indicators collected to the Director of Mobile Outreach, such as number of minority HP2010 objectives addressed, number of persons participating in OMH-funded minority activities per year, number of individuals with increased awareness and knowledge of HIV risks, number of strategic planning documents developed and number of partnerships to coordinate service to re-entrants to ensure the program is achieving its proposed outcomes, which include increased awareness of HIV status and connection between re-entrants and health care resources; Reduction in re-entrants’ risk behaviors, and improved HIV/AIDS prevention strategies.

Served as primary consultant to train staff to engage with and provide culturally competent and health literate services to low and non-utilizers of medical services in socio-economically challenged communities. Educated and led community based providers in population health initiatives that empowered participants to increase their self-awareness of their own role in receiving medical care. Coordinated with medical providers and managed care organizations to locate attributed Medicaid beneficiaries in order to re-connect them back to primary care by addressing and overcoming those challenges using motivational interviewing techniques, effective listening and interpersonal communication skills to achieve those goals. Training all new staff on behalf of partnering community-based organizations, offering on-call technical support, and refresher training services on data entry platforms. Trained over 225 staff members to provide exceptional service and achieve organization goals.