Matthew Haake Email & Phone Number

Washington, DC, US

Washington, United States

• HR Specialist focused on WBG/IFC staff policy development and implementation:
• proactively maintaining and enhancing the IFC HR policy framework and collaborating with the WBG People and Culture (PaC) policy team on review and approval of new and revised HR policies;
• facilitating knowledge management (KM) and capacity building related to HR best practices and IFC HR programs, policies, and procedures;
• leading the HR digitalization agenda, including collaborating with HR Operations, ITS, and IFC HR Centers of Expertise to ensure alignment between HR technology strategy/delivery and IFC's business requirements;
• developing strategic HR narratives for Board engagements in collaboration with IFC Budget and Administration (CBA); and
• ensuring value and quality of delivery of HR-related services by IBRD to IFC through Shared Services Agreements.

Washington, United States

• HR specialist with emphasis on G-4/G-5 visa policy affecting World Bank Group (WBG) staff members, staff communications on changes to G-4/G-5 visa eligibility or use, and the development of knowledge management tools.
• Develop and maintain HR-related visa related communications plan to prioritize solutions for client impacting events/issues
• Identify opportunities to optimize, streamline, and implement technology-based visa process changes to improve client engagement and enhance delivery methods
• Utilize reporting data to create dashboards, monitor visa process SLAs, track KPI progress, and record project status
• Build and maintain relationships with WBG clients and HR partners to ensure commitment and accountability to benchmarks
• Coordinate timely and high-quality delivery of HR project management guidance in alignment with business needs and goals

Washington D.C. Metro Area

• Manage HR team that coordinates with the U.S. State Department and U.S. Embassies around the world to ensure timely acquisition of U.S. visas for World Bank Staff, provide dependent resident benefits for U.S. based.
• Led HR Operations Point of Delivery team supervising acquisition and renewal of U.S. travel visas for nearly 10,000 non-U.S. citizen World Bank Group staff and dependent family members.
• Supervised multi-member HR Visa team team processing more than 20,000 visa related process requests, inquiries, and transactions annually
• Managed relationship with U.S. Government stakeholders integral to processing of diplomatic visa transactions including U.S. State Department and Citizenship & Immigration Services (USCIS).
• Developed and implement technology support tools for improving program operations, securing new staff personnel, and ensuring project support within assigned budget frameworks.Oversaw daily service delivery standards.

Washington D.C. Metro Area

Generate and implement U.S. policy with the U.S. based foreign Diplomatic Corps (embassies, consulates, etc.) to ensure diplomatic recognition of foreign ambassadors, diplomatic agents, and consular officers assigned to work in the U.S.

Washington D.C. Metro Area

Managed logistical support of senior State Department staff, travel advance teams, and U.S. Embassies abroad supporting Secretary of State international and domestic travel including coordination between State Department, National Security Council, and Department of Defense to secure military aircraft and flight crews for Secretary of State domestic and.

Washington D.C. Metro Area

Coordinated intelligence and policy report briefings to enhance the South Asia Senior Director’s effectiveness in advising the President, the National Security Advisor, DOS, DoD, and interagency partners on strategic South Asia policy issues.

Washington D.C. Metro Area

Developed and coordinated on the ground logistical support of Secretary of State travel to 5 continents in advance of delegation arrival.

Washington D.C. Metro Area

Planned, developed, and executed professional exchange programs for future leaders around the world through the Department of State's International Visitor Leadership Program.

China

Taught advanced spoken English to Chinese undergraduate and graduate level students, studying to be English language teachers in rural communities across China.

Master Of Arts (M.A.), Applied Sociology

School of Social and Behavioral Sciences

Bachelor Of Applied Science (B.A.Sc.), Criminal Justice

School of Social and Behavioral Sciences

High School Diploma