Mohamed Rashad Email & Phone Number

Cairo, Egypt

Risk Management, responsible for Testing, activation and daily operations, providing administrative support along with clerical tasks that aid the daily business operations.typically report directly to the operations Manager.

Egypt

Work in a variety of industries, Risk Management, responsible for Testing, activation and daily operations, providing administrative support along with clerical tasks that aid the daily business operations.typically report directly to the operations Manager.

Maadi, Cairo Governorate, Egypt

➢ Conduct regular follow-up with clients to determine the effectiveness of recruiting plans and implementation➢ Efficiently and effectively fill open positions➢ Develop a pool of qualified candidates in advance of need by receiving resumes through various channels such as employment fairs, database, walk in CVs, etc.➢Follow up the completion of each employee’s hiring documents and ensure that the newly hired staffs have received their contracts. ➢Conduct business meetings with the Clients Companies to build the best profile needed for both the job discription needed and the candidate qualification.➢ Research and recommend new sources for active and passive candidate recruiting➢ Utilize the Internet for recruitment-- Post positions to appropriate Internet sources.-- Improve the company website recruiting page to assist in recruiting.-- Research new ways of using the Internet for recruitment.-- Use social and professional networking sites to identify and source candidates.

-Offer superior quality of service to Vodafone Egypt Premium/ Platinum Customers, through handling inbound and outbound contacts in order to exceed their expectations and to assure their satisfaction.-To manage their assigned/ dedicated accounts, addressing their issues proactively, maintaining/ increasing revenue, and minimizing churn.

-responsible for investigation, resolution and reporting of all customer related complaints.- input all complaints onto the Mears database, reporting and seeing through to completion. This will involve completing Client paperwork to ensure 360 degree communication. -Escalate all unresolved issues/complaints to your line manager whilst keeping the Branch Manager and Business Partner informed at Branch level.

Cairo, Egypt

Offer superior quality of service to Vodafone Egypt Premium/ Platinum Customers, through handling inbound and outbound contacts in order to exceed their expectations and to assure their satisfaction.