• Lead point of contact for customer accounts, making clients' jobs easier and delivering a positive customer experience• Manages complete sales cycle – from lead generation, to closing first deal, and positioning for ongoing repeat business by exceeding customer expectations• Plans and analyzes projects: estimating, scheduling, prepress, print production and vendor/supplier coordination, final delivery, and follow-up cost analysis vs. estimate to determine overall success for all stake holders and ongoing process improvement• Personalizes clients’ marketing, business, and/or fund-raising plans based on their defined objectives, implementing strategies with direct mail, data-driven digital printing and impactful offset printing, coordinating as needed with cross-channel enterprise messaging and branding• Provides excellent customer service to valued clients: regional and national firms, non-profits, marketing agencies and print brokers serving industries like real estate, pharmaceutical, technology, healthcare, publishing, fashion, entertainment, and more.• Increased personal sales through effective customer prospecting and engagement, utilizing social media marketing including LinkedIn, direct mail, and email communications • Performs market research to stay up to date with industry trends and technologies in order to provide the highest quality digital media and print solutions for clients

• Developed and personalized financial strategies aimed at helping clients reach their short- and long-term financial goals• Executed strategy to increase the firm’s referral-based business with personalized marketing presentations • Presented on the business value of working with Primerica to diverse groups to expand customer base, identify new accounts and actively recruited potential entrepreneurs to join the business• Acquired insurance and securities licenses within 6 months

• Executed modern strategies for company growth from a copy shop to full-service commercial printer and mailer within a five-year period • Implemented business development strategies that positioned Rye as a regional print marketing and technology leader• Provided high quality printing solutions to clients that improved ROI and helped achieve marketing goals and objectives• Managed digital production department and team of prepress and printing professionals, ensuring seamless execution of client-submitted work from order entry through final shipping• Designed and installed computer network infrastructure to support digital workflow, print management systems, job costing systems and all aspects of digital communications with both internal and external customers