Total combined 4 years of experience in e-Commerce focusing on improving and optimising conversion rate CRO, 7 years of experience in Creative Graphics design, creating and managing Digital Content for Ads, websites, e-commerce and social media. Bring in more than RM300k+ in 2022 (250%+ improvement from 2021) thru e-commerce platforms via organic, campaign and paid ads channels with an average ROAS 5:1 ratio for paid ads.• Brainstorming and planning sales strategy and researching competitors. Analysis of sales data and obtaining information that can be used to improve GMV.• Research current market trends, identifying and realizing business opportunities, products and services. • Working together with the marketing team on optimising marketing funnels and creating the content needed.• Managing and overseeing digital graphics and video content to ensure the design and format are on trend and aligned with the business brand, theme and marketing goals.• Proficient in Adobe creative tools (Photoshop, Illustrator, Premiere Pro and AfterEffect) and basic in Figma.• Proficient in CRM and Project Management tools such as ClickUp and GanttChart. Basic in Microsoft Project.• Connect and liaise with local and international influencers and content creators - KOL’s. Achievements:• RM300k+ revenue thru e-commerce platforms (250% improvement compared to 2021).• Initiate and expand Charby's involvement in the local market. Exponentially improves the local customer base via local e-commerce channels.• Improvement of creative assets (graphics and video) in both qualities and volumes. Allows the marketing team to test various marketing content, thus improving our Digital content and advertising performance by 100% and website bounce rate by 20%.• Actively involve in product development of 12 Charby latest products (Edge Pro, Pico, Orbit Wireless Charger, Orbit Pad, Orbit Stand, Orbit Car Mount, Orbit Kickstand Wallet, Orbit Side Mount, Orbit Wallet, Charcol Sense, Charcol Duo Mini and Charby Sense 2.0 – in development)