Muhammad Hammad Email & Phone Number

London, Gb

London, Gb

London, England, United Kingdom

Candelabra Enterprises LTD | London, United Kingdom | July 2023 – Present• Managed daily operations of a small furniture and antique shop, ensuring efficient business functioning.• Designed social media marketing strategies using Instagram & TikTok, increasing sales by 10-12% monthly.• Handled administrative tasks including cash transactions, invoice processing, and maintaining sales records.• Played a key role in making management, marketing, and policy decisions.

London, England, United Kingdom

Sahiwal Division, Punjab, Pakistan

As a Junior SOC Analyst at a leading Honda showroom, I have been integral to both operational efficiency and technical support. My key responsibilities and achievements include:- **Customer Interaction & Sales Support**: Engaged with customers, provided detailed information on Honda models, features, and financing options, and supported the sales team with administrative tasks and documentation. - **Data Analysis & Reporting**: Monitored and analyzed sales data to track performance metrics, generating insightful reports to help the showroom meet its sales targets.- **Inventory Management**: Oversaw inventory levels, coordinated with suppliers, and ensured the showroom was well-stocked with popular models and accessories.- **Marketing & CRM Management**: Assisted with marketing initiatives, maintained and updated the CRM system, followed up on leads, and ensured timely communication with potential buyers.- **Operational Support**: Contributed to day-to-day operations, including coordinating vehicle deliveries, managing showroom displays, and ensuring compliance with company policies.- **System Maintenance & Technical Support**: Ensured the showroom’s computer systems and sales software were functioning correctly, troubleshooting technical issues, and performing basic maintenance tasks.- **Data Management**: Managed and maintained databases related to sales, inventory, and customer information, ensuring data integrity and security.- **Website & Online Presence**: Helped maintain the showroom’s website, ensuring up-to-date information on vehicles and promotions, and assisted with digital marketing efforts.- **Technical Training**: Assisted in training showroom staff on new software or updates, providing hands-on support and creating training materials.- **Integration Management**: Oversaw the integration of software systems, linking sales software with inventory management to ensure seamless operations.

Lahore, Punjab, Pakistan

• Increased Business by 15% annually with my loyalty program strategy.• Handling Cash, Daily Sales Calculation and making weekly and monthly sales graphs to keep count.• Stocks Handling and Deliveries Management.• Employee Hiring & Employee Training.

Education record

Masters In Computing

Masters, Computing