• Negotiated, drafted, and contracted all scopes of work• Completed a digital transformation project (with marketing automation) for an athletic client, resulting in 40% improvement in MQL’s• Designed and implemented a social advertising strategy producing a 7000% ROI on LTV • Social ads run for all clients were profitable against spending within 30 days• Trained custom AI bots to create seed data for Salesforce• Leveraged a custom-trained AI bot to comment on over 20,000 lines of code and create test coverage• Trained an AI bot on conga documentation, enabling debugging on documents and improving cycle time by 50%

• Led Salesforce Sales Cloud and CPQ implementation, translating over 300 business requirements into capabilities, anchoring a multimillion-dollar transformation project.• Provided executive leadership with technical risk insights, influencing vendor product roadmaps.• Ensured regulatory compliance with ASC 606 and SOX, safeguarding industry standards.• Designed and adopted the "least permission standard" for enhanced security without business disruption.• Supported System Integration Testing (SIT) and User Acceptance Testing (UAT), ensuring seamless project progression and end-user satisfaction.

• Managed a project for modernizing a legacy Salesforce organization for Salesforce CPQ readiness, improving efficiency and agility in business processes.• Implemented Multi-Factor Authentication (MFA) updates, ensuring security compliance and adherence to industry standards.• Migrated process builder and APEX to Salesforce flow

• Delivered and deployed Salesforce sales, service, and marketing cloud across five• Teams for an insurance provider with 300 users.• Deployed Tableau, providing actionable insights to revenue teams.• Designed a user interface within S using flow, apex, and API protocols to deliver data from seven disparate systems to sales and service agents in real time.• Managed a team of developers in an agile environment.• Facilitated whiteboarding sessions, solution reviews, and client-facing demos.

● Migrated Sales and Go-To-Market teams from Hubspot CRM to Salesforce Sales Cloud● Integrated the Hubspot Marketing Automation platform with Salesforce● Designed client playbook to leverage the Kronologic AI, including the custom Salesforceapp and Hubspot integration● Deployed and managed the go-to-market tech stack: outreach, Hubspot, Kronologic(internal), Chorus, Slack, Sales Navigator, Zappier, and Zoominfo integrations● Worked with customers to translate over 200 customer-defined user stories for thedevelopment team

• Led a team focused on optimizing sales processes, significantly reducing field sales onboarding time and quote times by 50%, enhancing overall efficiency.• Successfully managed, designed, and delivered Salesforce CPQ implementation, streamlining quote and order processes across multiple product lines.• Played a crucial role, optimizing, and simplifying go-to-market strategies for all products as part of CPQ readiness, aligning with overarching business objectives.• Partnered with the finance department to deploy the NetSuite Advanced Revenue Module under ASC 606, ensuring compliance and accuracy in financial reporting.• Integrated Marketo and Salesloft marketing automation platforms into Salesforce, collaborating with multiple divisions to align messaging, process, technology, and strategy.• Partnered with stakeholders to negotiate and prioritize optimization backlog.

• Instrumental in driving revenue growth, taking the company from $10 million to over $150 million. Established an efficient services framework, allowing new consultants to onboard in just 3 weeks, significantly reducing project completion times to 6 weeks.• Worked closely with Customer Success and Sales teams to achieve over 80% of clients expanding contracts within three months of implementation, maintaining a churn rate below 1% at the first renewal and consistently achieving a high Net Promoter Score (NPS) averaging over 90.• Played a key role as a Solution Architect in the first 7-figure expansion deal, showcasing the ability to design and deliver high-value solutions.• Contributed to product development by documenting and submitting numerous feature enhancements, resulting in an additional $5 million in Annual Recurring Revenue (ARR).• Developed an automation playbook for Sprinklr's AI tool, enhancing operational efficiency and scalability, and supported Fortune 100 clients in their digital transformation efforts.

Worked with Fortune 100 (F100) accounts to define, execute, and deliver strategy using the Salesforce Marketing Cloud suite. Designed holistic strategic level plans supported by tactics: defining, building, and measuring Social Media programs. Worked with client side executive leadership and operations teams to deliver social media strategy enabling the Salesforce Marketing Cloud Suite. Delivered consulting services to bridge the gap between social strategy and program execution - KPI development, readiness assessments, social strategy definition, initiative planning, solution mapping, and program governance.Worked closely with internal product support and development teams to capture and identify product needs enabling customer success.Project Management directing and managing resources to deliver technology implementations on time and on budget.Developed KPI's using Social Media data providing predictive analysis for sales, service opportunties, and network growth areas.Designed statistical benchmarks to identify trends, opportunities, lingusitic patterns, and correleations with external datasets.