Endpoint Engineer Ii
CurrentManage all user endpoints: -Create, test and maintain Windows imaging process -Maintain MDM policies and profiles for Windows, iOS, and Android devices -Create, test, and evaluate software deployment packages -Review, evaluate, and deploy Microsoft and third-party patches/updates -Maintain device compliance and vulnerability reports, and lead remediation efforts -Assist in defining corporate endpoint standards: -Conduct research and recommend new technology solutions related to corporate standards for endpoint software and hardware -Ensure endpoint compliance with defined standards -Identify and address trends by monitoring and analyzing tickets, problems, and support requests -Development of mobile device policies and configurations on iOS and Android operating systems to support BYOD and corporate owned devices. -Maintain system administration and reporting of enterprise desktop asset management software tools -Define and maintain security groups for job roles, device groups, GPO filtering and participate in OU structure design Develop training guides and document desktop standards for maintenance and support -Contribute to user experience enhancements in support of corporate and non-corporate devices -Provide strong customer service for internal IT teams as well as Business Partners including working closely with the Server, Networking, Desktop Support, and Information Security teams -Determine and leverage best practices amongst engineering staff -Serve as a mentor for the Helpdesk and Desktop Support -Participate in Engineering after hours on-call rotation -Other duties as assigned by management
