Muhammad Haris Hanafi . Email & Phone Number

- Managed two departments with a total of 16 teammates and able to surpass the country trajectory by 10% of the total sales turnover with 3 years analysis action plan.- Recruited, hired, trained and develop employees for various positions throughout the company.- Develop monthly schedule for duty managers and departments for more than 40 teammates.- Took leadership to plan minimum of 2 year ahead for both departments in terms of agendas, events and strategies to tackle sales and… Show more - Managed two departments with a total of 16 teammates and able to surpass the country trajectory by 10% of the total sales turnover with 3 years analysis action plan.- Recruited, hired, trained and develop employees for various positions throughout the company.- Develop monthly schedule for duty managers and departments for more than 40 teammates.- Took leadership to plan minimum of 2 year ahead for both departments in terms of agendas, events and strategies to tackle sales and development of teammates. - Prioritised store safety maintenance with country operations leaders and vendor to prepare for the safety and security audit. Member of OSH committee. - Led and contribute the creation of SOP for example receiving logistic SOP and internal products communication SOP for best practices in store to increase the efficiency of working and making sure everyone in the same page.- Referent trainer for SEA zone for sub aquatics products which consist of snorkelling, scuba diving, spearfishing and free diving. Show less

Kl East Mall

- Validated as one of the Duty Managers which responsible for the store economic performance, safety of staff and customers, as business facilitator and company's image.- Oversees wheels and watersport department in terms of human structure, stock management, layout plan, economic performance and customer service. - Monitor Tete De Gondole project and improved the sales contribution from 8% to 12% with an average of 11% every week.- Performed as one of the relay for 2021 My… Show more - Validated as one of the Duty Managers which responsible for the store economic performance, safety of staff and customers, as business facilitator and company's image.- Oversees wheels and watersport department in terms of human structure, stock management, layout plan, economic performance and customer service. - Monitor Tete De Gondole project and improved the sales contribution from 8% to 12% with an average of 11% every week.- Performed as one of the relay for 2021 My Retail Challenge project which contributed in terms of it's structure KPI and creative works.- Acted as one of the Leaders for Wheels and Watersport department which oversees the economic performance, layout changes, human structure, stock management and operations.- Trainer in progress for Develop My Business component of Basic Training- Involved with SCF challenge which involved with film making - Participate with DAO project which produce 2D layout for merchandising that is widely used for SEA countries Show less

- Assist in peat/mangrove forest rehabilitation programme.- Working with community in rehabilitation programme and alternative livelihood options.- Assist in environmental education programme- Communication and outreach activities, including updating and maintenance of website/social media.- Assist in social enterprise to develop local product by communities - Assigned with mangrove research at Perak and Selangor

Kuala Terengganu, Terengganu, Malaysia

Selangor, Malaysia

- Part of Quechua department, the biggest and highest sales sports department.- Manage to turn Quechua ladies department from bottom three to top five highest sales out of 9 major departments In charge of department, visual merchandise and product knowledge eg. material and construction.- Managing ordering, handling and organisation of all display within department.- Maximising sales by analysing sales report, executing reductions and following routines to minimising losses.-… Show more - Part of Quechua department, the biggest and highest sales sports department.- Manage to turn Quechua ladies department from bottom three to top five highest sales out of 9 major departments In charge of department, visual merchandise and product knowledge eg. material and construction.- Managing ordering, handling and organisation of all display within department.- Maximising sales by analysing sales report, executing reductions and following routines to minimising losses.- Assist in opening up new stores and trained new members of decathlon regarding SOP and product knowledge. Show less

Selangor, Malaysia

- Achieved 'Golden Hanger' award by being the most highest score in customer service, best store practice and highest sales recorded.- Provided excellent customer service to maximise sales on the store floor, fitting room and cash desk Executed logistics of garment and merchandise- Prepared for season sales, designer collaborations and regular seasonal campaigns with high pressure environment with 300% increase of daily customers- Trained new sales representative and guide them… Show more - Achieved 'Golden Hanger' award by being the most highest score in customer service, best store practice and highest sales recorded.- Provided excellent customer service to maximise sales on the store floor, fitting room and cash desk Executed logistics of garment and merchandise- Prepared for season sales, designer collaborations and regular seasonal campaigns with high pressure environment with 300% increase of daily customers- Trained new sales representative and guide them according to store best practices Show less

Kepong, Selangor, Malaysia

- Maintained vehicle functional condition, conducted inspection, repaired engine failures, repaired mechanical and electrical system malfunction and replaced and repaired damage parts- Verified and complies with vehicle requirement by conducting test drive and adjusting controls and system- Worked closely with Senior Technician to troubleshoot vehicle and maintenance - Assisted Senior Logistic to handle stocks, sales of products and issued the right spare parts for the damaged parts

Bachelor Of Science - Bs, Marine Biology

Diploma Of Mechanical Engineering, Mechanical Engineering