Mildred Harris Email and Phone Number

• Provide on the job precepting support as a training proxy to new hires.• Obtain authorizations in preparation for specialist initial and follow-up consultations for HMO and Medicaid health plans.• Schedule patients’ initial consultations by following AHMG specialist scheduling parameters.• Monitor operational performance and trends related to customer feedback.• Provide regular updates to team leadership on quality metrics by communicating consistency problems or deficiencies.• Follow up with insurance companies to ensure proper procedures followed and payments collected.• Maintain knowledge of CxC and AdventHealth offering to provide exceptional services.• Perform other duties including special projects as assigned by department heads.

• Monitor operational performance and trends related to customer feedback.• Provide regular updates to team leadership on quality metrics by communicating consistency problems or deficiencies.• Perform general office functions such as filing, faxing, copying and mailing.• Follow up with insurance companies to ensure proper procedures followed and payments collected.• Maintain knowledge of CxC and AdventHealth offerings to provide exceptional services.• Perform other duties as assigned by department heads.

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•Provide Accounting Services through QuickBooks, implementation for tracking Profit & Loss expenses.•Organize office services to streamline day to day business needs.•Establish Proposal Agreements, Estimates and Invoices for new clientele and projects.•Prepare yearly spreadsheets allocating expenses for submission for CPA/Taxes.

•Developed a plan and executed full office consolidation and move – coordinated the closure of 3 offices • Managed the physical NYC office space including ensuring a workspace for a staff of 90+ in multiple departments. • Maintained a relationship with landlord and all service providers.• Developed a plan and executed full office consolidation and move – coordinated the closure of 3 offices and the opening of 1 larger office space to accommodate company growth during a global pandemic.• Negotiated contract renewals, and/or services for optimal savings of over $20,000 annually.• Managed office supply orders including reconciled supply budget with finance department. • Coordinated and maintained impressive office organization to keep facilities efficient, organized, and professional.• Led the company Sample Sales and tripled revenue from $10K to $30K.• Prepared and filed expense reports for CEO’s corporate credit card. • Responsible for answering and directing phone calls to appropriate parties with exceptional customer service. • Managed conference room calendars to avoid scheduling conflicts.• Led new hire orientation and facilitate onboarding for NYC employees. • Coordinated team building events. • Led all office safety training and communication.

•Introduced the Slack messaging app to provide secured communication channels in compliance with HIPPA regulations.•Established electronic billing process to replace the manual system to address lost revenues identified within Compound pharmacy unit.•Managed daily operations to meet order deadlines, while staying within Compound regulations.•Assisted in processing incoming Compound and Commercial prescriptions.

•Reinforced teamwork, cross training, camaraderie among staff of 6 plus 2 physicians.•Managed office hygienic upkeep daily.•Ensured all office machinery was well maintained, daily, and met with building maintenance service team to reinforce office fully functional.•Responsible in stocking and maintaining medical supplies, office supplies and supplements.•Performed daily billing via QuickBooks.•Troubleshoot software outages, shipping delays and claims.•Administered and educated detailed information during patient check out on prescribed regimen, diet plans, supplements, etc.•Updated in detail via Electronic Medical Records patient medical concerns and/or regimen changes.•Scheduled prepared and assisted in Stem Cell Procedures.•Educated and instructed patients to administer HCG Injections via subcutaneously.•Administered B12 injections to patients.•Phlebotomy