Mohammad Mazharul Hoque is a IT Support & Ecommerce Manager | Technical Support | Hardware Analysis at Cosmic Wholesale Emporium. He is proficient in Malay and English.
Cosmic Wholesale Emporium
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It Support | Ecommerce ManagerCosmic Wholesale Emporium Dec 2021 - PresentMalaysiaCosmic wholesale Emporium, One of the largest fabric wholesale supplier in Malaysia. Now they are expanding their commerce divisionResponsible for providing IT Support to several branches and managing several social media , Shopee, Lazada and Tiktok E commerce account's sales, campaign, customer chat, stock, live video, shipment and delivery-Managing regular computer hardware purchase and quotation. Maintaining regular checkup for laptopdesktop. Providing IT Support to several branches as installing new components, troubleshooting desktop and laptop, repair when needed and solving issues remotely-Maintaining social media accounts and supervising regular post and content-Handling Shopee, Lazada and Tiktok E commerce sales, campaign, customer chat and product stock-Assisting with live video equipment's and managing company's delivery people to deliver our products and confirm with the system-Supervising regular product upload , image update, photo-shoot when needed
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Sr. Product AnalystStar Tech & Engineering Ltd. Sep 2016 - Dec 2018Dhaka, BangladeshOne of the largest IT retail, distributor and importer of Bangladesh. They import many renowned brand like Razer, Dell, HP, Asrock, XFX, Intel, Antec and many othersResponsible for benchmarking all the upcoming samples of computer hardware, training RMA departmenttechnicians about new products installation, training sales people about new products and arranging gaming tournaments/workshop with the gamers on behalf of brands like Asus, HP, Gigabyte and many others-Solving critical computer hardware issues when RMA department fails to identify problem and remotesupport to other branches-Benchmark upcoming computer hardware's and compare/ test with similar in market from different brands-Finding flaws and check whether it fails to cope up with the environment of our country under stress test-Responsible for training RMA department technicians about upcoming hardware's and the sales team with its specifications and functionalities-Arranging gaming tournaments/workshop for gamers and enthusiasts on behalf of Asus, HP, Gigabyte and many other brands-Responsible for arranging "knowledge gathering" program for retail seller-Writing articles about gaming hardware's, their reviews, pros and cons-Maintaining relationship with regional managers and product manager for upcoming products and doing market research -
Marketing ExecutiveGigabyte Apr 2016 - Sep 2016Dhaka, BangladeshGigabyte Technology is a Taiwanese manufacturer and distributor of computer hardware. Gigabyte designs and manufactures motherboards for both AMD and Intel platforms, and also produces graphics cards andnotebooks in partnership with AMD and NvidiaResponsible for conducting market research to identify trends, customer needs, and competitor activities.Ensuring brand management and creating comprehensive marketing plans aligned with the company's goals & objectives.-Studying other brands hardware and marketing strategy-Creating comprehensive marketing plans aligned with the company's goals and objectives.-Organizing workshops / gaming tournaments and events for gamers and enthusiasts-Benchmarking other brands hardware to know their potential-Quality Checking of gigabyte hardware's (pushing limit, checking durability, testing, endurance) by software-Regular retail house visiting to check customer flow and product demand-Maintaining good relationship with dealers and enthusiast/ gaming community-Writing articles for specific products on new product launch
Mohammad Mazharul Hoque Education Details
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National Polytechnic Institute3.40
Frequently Asked Questions about Mohammad Mazharul Hoque
What company does Mohammad Mazharul Hoque work for?
Mohammad Mazharul Hoque works for Cosmic Wholesale Emporium
What is Mohammad Mazharul Hoque's role at the current company?
Mohammad Mazharul Hoque's current role is IT Support & Ecommerce Manager | Technical Support | Hardware Analysis.
What schools did Mohammad Mazharul Hoque attend?
Mohammad Mazharul Hoque attended Limkokwing University Of Creative Technology, Limkokwing University Of Creative Technology, National Polytechnic Institute.
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