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@telekomaustria.com
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4 phones found area 506 and 491
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Michael Havas is listed as Service with dedication – Digitalization with passion!Strategic leadership and digital excellence for future-proof businesses and outstanding customer experiences. at Viridium Gruppe, based in Germany, Germany, Germany. AeroLeads shows a work email signal at telekomaustria.com, phone signal with area code 506, 491, and a matched LinkedIn profile for Michael Havas.
Michael Havas previously worked as Chief Operating Officer at Viridium Gruppe and Bereichsleitung Kundenservice at Viridium Customer Services Gmbh. Michael Havas holds Mag.Rer.Soc.Oec., Quality Management, Commerce And Marketing from Wu (Vienna University Of Economics And Business).
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AeroLeads found 1 current-domain work email signal for Michael Havas. Compare company email patterns before reaching out.
Als erfahrene Führungskraft bringe ich umfassende Expertise in digitaler Transformation, strategischer Unternehmensführung und operativer Exzellenz mit. In verschiedenen Führungsrollen im Kundenservice und Marketing habe ich europaweit digitale und markenstrategische Projekte geleitet, stets mit dem Ziel, Unternehmen zukunftssicher auszurichten und erstklassige Kundenerlebnisse zu schaffen.Nach dem Aufbau des Kundenservice-Centers der Verlagsgruppe News wechselte ich zur Telekom Austria Group, wo ich als Group Director die internationale Service- und Digital-Brand-Strategie verantwortete. Danach leitete ich als Director Customer Service & Sales bei Telefónica Germany das Service- und Digitalerlebnis für 47 Millionen Kunden sowie die Integration der Marken nach der Fusion mit E-Plus.Als CEO des sServiceCenter – dem Shared Service Center der Erste Bank und Österreichischen Sparkassen – habe ich das Unternehmen zu einem modernen, digitalen Servicecenter umgestaltet, das mehr als drei Millionen Kunden bedient und digitale Exzellenz in den Mittelpunkt stellt.In meiner aktuellen Rolle als COO der Viridium Gruppe konzentriere ich mich auf die Weiterentwicklung der digitalen und operativen Strategie, um nachhaltige Kundenbindung und Effizienz im Unternehmen sicherzustellen.
Listed skills include Digital Marketing, Online Marketing, Social Media Marketing, Digital Media, and 46 others.
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Neu-Isenburg, Hessen, DE
Mitglied der VorständeKundenservice, Claims, Vertrieb, Digitalisierung für die Viridium GruppeEntis Lebensversicherung AGHeidelberger Lebensversicherung AGProxalto Lebensversicherung AGSkandia Lebensversicherung AG
Kundenservice & Digitalisierung für die Viridium Gruppe:Entis Lebensversicherung AGHeidelberger Lebensversicherung AGProxalto Lebensversicherung AGSkandia Lebensversicherung AG
Responsible for the Shared Service Operation Center for Erste Bank Österreich & Österreichische Sparkassen> Full P&L responsibility, 400 internal staff, 3.5 Mio contacts> Responsible for the business areas Finance & Controlling, HR, Strategy & Innovation,Strategic Programm Management, Key Account Management, Training, Konwledge Management, Quality &.
München, DE
CEO of all Customer Service & Sales legal entities (Telefonica Germany Customer Service GmbH, E-Plus Customer Service GmbH, E-Plus Customer Operation GmbH, E-Plus Finance GmbH)> Responsibility for the Service Experience for 47m customers> Revenue responsibility and operation for Telesales, Retention, SaveDesk & WinBack> Leadership for 3200 internal staff.
Vienna, Vienna, AT
Department responsible for international online & service strategy and development of the Telekom Austria Group.Chairman Marketing Development Council Online and Customer Service> Ownership of the Online Transformation Program of Telekom Austria Group> Develop and execution of the international service, mobile, online and digital brand strategy> Leading an.
AT
> Responsible for the strategic development and creative execution of all online activities for all brands and the corporate website, including development of the eSales and eCare channel, Customer Experience, Usability and Design> Responsible for the operational results of eSales, eCare, eBill and Customer Experience – successfully managed with.
AT
> Developing the customer communication strategy and implementing “one face to the customer” in service communication> Responsible for all service CRM activities and the customer loyalty program including coordination and planning of telesales activities> Strategic implementation of quality management and customer service analysis> Customer insights based.
AT
Media Manager as a staff function in customer service department reporting to head of department- Developing the customer communication strategy- Leading senior cross-department projects- Content, usability and design responsibility for the online services- Coordination and support of telesales activities
Leading the customer care and sales center of Verlagsgruppe NEWS, Austrians largest publishing house – member of Gruner + Jahr> Supervising the customer care center with 250 employees for support line, telemarketing and subscriber administration> Fully operational and budget responsibility> Responsible for recruiting, coaching and developing the employees>.
Quick answers generated from the profile data available on this page.
Michael Havas works for Viridium Gruppe.
Michael Havas is listed as Service with dedication – Digitalization with passion!Strategic leadership and digital excellence for future-proof businesses and outstanding customer experiences. at Viridium Gruppe.
AeroLeads has found 1 work email signal at @telekomaustria.com for Michael Havas at Viridium Gruppe.
AeroLeads has found 4 phone signal(s) with area code 506, 491 for Michael Havas at Viridium Gruppe.
Michael Havas is based in Germany, Germany, Germany while working with Viridium Gruppe.
Michael Havas has worked for Viridium Gruppe, Viridium Customer Services Gmbh, S Servicecenter Der Erste Bank Und Sparkassen, E-Plus Customer Operation Gmbh, and E-Plus Customer Service Gmbh.
You can use AeroLeads to view verified contact signals for Michael Havas at Viridium Gruppe, including work email, phone, and LinkedIn data when available.
Michael Havas holds Mag.Rer.Soc.Oec., Quality Management, Commerce And Marketing from Wu (Vienna University Of Economics And Business).
Michael Havas is listed with skills including Digital Marketing, Online Marketing, Social Media Marketing, Digital Media, Social Media, Mobile Devices, Crm, and Strategy.
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