Virtual event planning and execution. Services offered include technical support, live event production, vendor relations, concept development, speaker/presenter technical coordination, budget management, attendee support, content production, event promotion, and performance analysis.

◆ Design and execute customer onboarding strategies aimed at guaranteeing optimal success and proficiency with the product.◆ Provide unparalleled global support through various channels.◆ Manage customer education initiatives including hosting public demos and office hours sessions, writing and maintaining support resources, and video content creation.◆ Lead discovery calls and 1-1 demonstrations, ensuring a deep understanding of target customer priorities and encouraging new sign ups.◆ Advocate for a customer-centric culture throughout the organization, ensuring that customer needs are addressed at all levels.◆ Communicate customer feedback across departments to collaboratively establish roadmap directives.◆ Collaborate on marketing initiatives, contributing to content creation efforts for blog, social media, and email campaigns.◆ Serve as the starting point for crisis management efforts. Report and respond to platform issues and handle crisis communication.