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Melissa Hayes Email & Phone Number
Customer Experience Manager
at
Novi AMS
1 work email found
@visitsavannah.com
1 phone found area 912
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
Customer Experience Manager
Location
Savannah, Georgia, United States
Company size
Who is Melissa Hayes? Overview
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Quick answer
Melissa Hayes is listed as Customer Experience Manager at Novi AMS, a with 36 employees, based in Savannah, Georgia, United States. AeroLeads shows a work email signal at visitsavannah.com, phone signal with area code 912, and a matched LinkedIn profile for Melissa Hayes.
Melissa Hayes previously worked as Customer Experience Specialist at Novi Ams and Virtual Events Production & Consultation at Going Live Events. Melissa Hayes holds Bachelor Of Arts (B.A.), English Language And Literature, General from Georgia Southern University.
Company email context
Email format at Novi AMS
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{first_initial}{last}@visitsavannah.com
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AeroLeads found 1 current-domain work email signal for Melissa Hayes. Compare company email patterns before reaching out.
Profile bio
About Melissa Hayes
Passionate customer advocate and team leader committed to empowering individuals and organizations to harness technology for streamlining workflows and community building. My tech career has been characterized by the deep satisfaction derived from nurturing customer success and playing a pivotal role in driving SaaS growth. As a self-driven learner and skilled problem solver, I specialize in both internal and external education, fostering an environment where all stakeholders thrive in their journey with a platform.Outside of work, I'm a mother to two amazing kids, an avid reader, and a fresh-air junkie. If I'm not at the home office, you'll find me enjoying time with my family, tinkering with new recipes, kayaking through salt marshes, or lurking in coffee shops.
Listed skills include Customer Service, Hospitality Management, Hospitality, Event Planning, and 15 others.
Current workplace
Melissa Hayes's current company
Company context helps verify the profile and gives searchers a useful next step.
Novi Ams
10 roles · 14 years
Melissa Hayes work experience
A career timeline built from the work history available for this profile.
Customer Experience Specialist
Current
May 2024 - Present
Virtual Events Production & Consultation
CurrentVirtual event planning and execution. Services offered include technical support, live event production, vendor relations, concept development, speaker/presenter technical coordination, budget management, attendee support, content production, event promotion, and performance analysis.
Jun 2022 - Present
Customer Success Lead
◆ Design and execute customer onboarding strategies aimed at guaranteeing optimal success and proficiency with the product.◆ Provide unparalleled global support through various channels.◆ Manage customer education initiatives including hosting public demos and office hours sessions, writing and maintaining support resources, and video content creation.◆ Lead discovery calls and 1-1 demonstrations, ensuring a deep understanding of target customer priorities and encouraging new sign ups.◆ Advocate for a customer-centric culture throughout the organization, ensuring that customer needs are addressed at all levels.◆ Communicate customer feedback across departments to collaboratively establish roadmap directives.◆ Collaborate on marketing initiatives, contributing to content creation efforts for blog, social media, and email campaigns.◆ Serve as the starting point for crisis management efforts. Report and respond to platform issues and handle crisis communication.
Apr 2022 - May 2024
Customer Success Manager
Apr 2021 - Apr 2022
Branch Sales & Operations Manager, Travel
Apr 2019 - Jul 2020
Account Manager, Group Tour & Entertainment
Aug 2017 - Apr 2018
Convention Sales & Services Coordinator
Jul 2015 - Aug 2017
Front Office Manager
Apr 2014 - Jul 2015
Front Desk Supervisor
2013 - 2014
~1 yr
Team & coworkers
Colleagues at Novi AMS
Other employees you can reach at noviams.com. View company contacts for 36 employees →
GH
Garnie Holmes
Colleague at Novi AmsTallahassee, Florida, United States
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TW
Tracy Warrington
Colleague at Novi AmsTallahassee, Florida, United States
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EJ
Erin Jarvis
Colleague at Novi AmsWashington Dc-Baltimore Area, United States
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ZS
Zach Sanders
Colleague at Novi AmsEast Lansing, Michigan, United States
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JS
Justin Stolle
Colleague at Novi AmsVisalia, California, United States
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JS
Jon Shiver, Qas
Colleague at Novi AmsColorado Springs, Colorado, United States
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MF
Matthew Fetzer
Colleague at Novi AmsFulton, Mississippi, United States
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KN
Kai Neuhaus
Colleague at Novi AmsAthens, Georgia, United States
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MD
Melanie Dupont
Colleague at Novi AmsHarrisburg, Pennsylvania, United States
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NC
Nicolette Cale
Colleague at Novi AmsOrange County, California, United States
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Garnie Holmes
Colleague at Novi AmsTallahassee, Florida, United States
View →
TW
Tracy Warrington
Colleague at Novi AmsTallahassee, Florida, United States
View →
EJ
Erin Jarvis
Colleague at Novi AmsWashington Dc-Baltimore Area, United States
View →
ZS
Zach Sanders
Colleague at Novi AmsEast Lansing, Michigan, United States
View →
JS
Justin Stolle
Colleague at Novi AmsVisalia, California, United States
View →
JS
Jon Shiver, Qas
Colleague at Novi AmsColorado Springs, Colorado, United States
View →
MF
Matthew Fetzer
Colleague at Novi AmsFulton, Mississippi, United States
View →
KN
Kai Neuhaus
Colleague at Novi AmsAthens, Georgia, United States
View →
MD
Melanie Dupont
Colleague at Novi AmsHarrisburg, Pennsylvania, United States
View →
NC
Nicolette Cale
Colleague at Novi AmsOrange County, California, United States
View →
1 education record
Melissa Hayes education
FAQ
Frequently asked questions about Melissa Hayes
Quick answers generated from the profile data available on this page.
What company does Melissa Hayes work for?
Melissa Hayes works for Novi AMS.
What is Melissa Hayes's role at Novi AMS?
Melissa Hayes is listed as Customer Experience Manager at Novi AMS.
What is Melissa Hayes's email address?
AeroLeads has found 1 work email signal at @visitsavannah.com for Melissa Hayes at Novi AMS.
What is Melissa Hayes's phone number?
AeroLeads has found 1 phone signal(s) with area code 912 for Melissa Hayes at Novi AMS.
Where is Melissa Hayes based?
Melissa Hayes is based in Savannah, Georgia, United States while working with Novi AMS.
What companies has Melissa Hayes worked for?
Melissa Hayes has worked for Novi Ams, Going Live Events, Crowdcast, Aaa Carolinas, and Visit Savannah.
Who are Melissa Hayes's colleagues at Novi AMS?
Melissa Hayes's colleagues at Novi AMS include Garnie Holmes, Tracy Warrington, Erin Jarvis, Zach Sanders, and Justin Stolle.
How can I contact Melissa Hayes?
You can use AeroLeads to view verified contact signals for Melissa Hayes at Novi AMS, including work email, phone, and LinkedIn data when available.
What schools did Melissa Hayes attend?
Melissa Hayes holds Bachelor Of Arts (B.A.), English Language And Literature, General from Georgia Southern University.
What skills is Melissa Hayes known for?
Melissa Hayes is listed with skills including Customer Service, Hospitality Management, Hospitality, Event Planning, Training, Team Leadership, Hotel Management, and Travel And Tourism.
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