Matthew Bain Email & Phone Number

Atlanta, Ga, Us

Marietta, Georgia, United States

The management consulting team at Zuri Group provides consulting services, counsel, and thought leadership to clients and the industry. As an AVP, my goal is to be a pivotal position in guiding the trajectory of our clients' success and elevating the standards of achievement in their fundraising, donor relations, and stewardship initiatives. Management consultants lead dynamic project teams, guiding a spectrum of multifaceted projects encompassing advancement operations assessments, change management analysis, business process enhancement, fit-gap assessments, and ecosystem evaluation and system selection. Our client portfolio extends to encompass healthcare systems, universities, arts and cultural organizations, and other non-profit entities.

Kennesaw, Georgia, United States

Driving success in Advancement Services by leading the resources and support to power KSU's constituent engagement and fundraising achievements through delivering timely and accurate information with unparalleled customer service.• Orchestrated a departmental reorganization, strategically aligning resources to optimize records administration for 216K+ alumni, donors, and prospects. Efficiently managed the recording and receipting of over $144M in donations and active identification and research of new philanthropic opportunities in support of the third-largest public university in the state of Georgia.• Developed and implemented standardized processes and procedures to ensure accurate and efficient data management and gift accounting.• Oversaw and directed the restructuring of research offerings and prospect development portfolios, streamlining focus and maximizing moves management strategies for 18 development directors dedicated to major gift fundraising initiatives.• Provided strategic direction, planning, oversight, and adoption of platform migrations for cloud-based philanthropic CRM, mobile bidding and auction management, and dimensional data warehouse infrastructure to facilitate business intelligence and reporting needs.• Planned and executed data cleanup and acquisition initiatives, providing over 5M record updates to grow the total constituent base and increase solicitable contacts of record to 98%.• Established procedures for maintaining constituent data privacy and regulatory compliance, purging unnecessary sensitive PII to limit the risk of exposure.• Spearheaded and managed the annual state charitable registration process on behalf of the KSU Foundation, ensuring compliance with a complex array of statutes.• Collaborated and contributed recommendations and input for the comprehensive revamping of the solicitation and gift agreement process.

Responsible for leading the Alumni & Constituent Engagement team and providing the necessary stability and support to ensure smooth and efficient operations to maintain ongoing events, outreach, and engagement programs for KSU's (2021 count of) 125,580 alumni.• As an acting member of the Executive Committee, served as the primary liaison between the Alumni Association Board of Directors and Kennesaw State University.• Provided strategic planning and direction to maintain operating goals and increase alumni engagement.• Oversaw the development, marketing, and management of events, programming, and activities for the Alumni Association Board, the KSU Retirees Association, four demographic and interest-based affinity groups, and the entire alumni body.

Atlanta, Georgia

Responsible for providing oversight in all areas of Information Services, including leading a 10-person team in charge of project management, IT support, data management, and gift processing in support of the organization's mission to foster lifelong participation and philanthropic support between Georgia Tech and its alumni.• Served as a key member in the requirements-gathering, selection, and 18-month migration of a new CRM platform to replace a decades-old philanthropic database system.• Served in an interim capacity to lead the annual fund team and modernize its fundraising efforts by simplifying processes, providing new technologies for frictionless giving, and introducing restructured recognition and benefits programs based on peer-focused, market-driven research.• Developed organizational policies, established procedures, and provided direction for maintaining constituent data privacy, information security, and compliance with EU-GDPR regulation.• As a member of the executive leadership team, developed an actionable five-year organizational strategic plan to address new challenges engaging a growing alumni base with rapidly changing demographics and diverse experiences.

Atlanta, Georgia

Responsible for managing the organizational technology plan to reflect the integration of new technologies and anticipated budget and program changes to ensure the strategic alignment of IT resources and services in support of the organization's goals and needs.• Developed business requirements and lead the selection and implementation of a new constituent engagement, content management, and email marketing platform.• Recruited, hired, and supervised a full-time engagement platform administrator/project manager responsible for supporting and expanding the usage of the constituent engagement platform.• Supervised the IT Service Coordinator responsible for overseeing the day-to-day operations and support of all infrastructure and computing resources.• Oversaw IT processes to ensure effective and efficient support of the organization's operations.

Atlanta, Georgia

Responsible for consolidating and managing the organization's entire IT infrastructure according to best practices to ensure the reliability of resources and provide increased functionality and efficiency.• Migrated a multi-server environment to virtual infrastructure for more efficient use of resources and ease of support and management.• Deployed and utilized open-source tools for automating the detection and reporting of network and server problems and developed infrastructure improvements and enhanced backup methods to ensure the security, reliability, and integrity of information.• Leveraged central endpoint management tools to handle increased automation and deployment of vulnerability patching, inventory tracking, and reporting.• Met regularly with volunteer committees of senior IT personnel across Georgia Tech units to promote best practices and provide holistic campus solutions to IT issues.

Atlanta, Georgia

Promoted to IT support positions with greater scope and responsibility, from an initial hire in January 2002 as an Assistant Director of Technology, to Technology Manager in August 2004, to the latest position in August 2006. • Assessed the existing computing infrastructure, made recommendations, and implemented improvements to increase the efficiency and effectiveness of the IT support operation. • Created and maintained the initial rule sets for the organization's network border and host-based firewall filters.• Developed and maintained the organization's initial Information Security policy and provided training to the staff on a recurring basis.• Provided IT support for the entire staff at all levels using Windows, Mac, and Linux platforms in an Active Directory environment.

Atlanta, Georgia

Atlanta, Georgia

Bachelor Of Science - Bs

Master Of Business Administration - Mba, Information Technology