Highly accomplished e-commerce and technology leader with demonstrated achievements in delivering online sales, marketing, technology, and operations improvements for both small and Fortune 500 companies. Driven professional known for entrepreneurial spirit and pioneering technological strategies to improve the user experience, increase customer satisfaction, and generate sales. Creative problem solver, big-picture thinker, team mentor, and clear communicator with a proven ability to develop effective methods for analyzing information, organizing resources, generating revenue and impacting the corporate bottom line.Expertise Highlights:• E-Commerce Leadership – Technology, Marketing, Customer Service, Merchandising, Fulfillment• Strategic Thinking – Planning, Site Roadmap• Online Marketing – SEO, SEM, Affiliate, Display• Direct Marketing – Email, Catalog• Customer Service – Call Center, Fraud Prevention, Fulfillment• E-Commerce Platforms – Third-party, Hosted, Custom• Project Management – SDLC & Agile, Risk Management, Communication• Application Development – .Net, Java, Javascript, HTML, Ajax• Application Testing – QA, UAT, Security, Performance• Data Management – ETL, EAI/EDI, RDBMS, BI, Search• Reporting & Analytics• Resource Management – Cross-Team, Offshore, Vendors• Team Building & Leadership