Mohammed Waseem Email & Phone Number

Muscat, Oman

• Design, install, configure, and maintain AV systems, including video conferencing systems,• Collaborate with clients and internal teams to determine AV system requirements and provide tailored solutions. • Developed training materials, user guides, and documentation to support customer teams, enhancing user adoption and satisfaction. • Proof of Concept (POC) trials to ensure product alignment with client specifications and enhance customer experience • Lead, supervise, and execute the implementation of AV projects from initiation to successful completion. This includes coordinating with cross-functional teams, overseeing installation and configuration, ensuring adherence to design standards, and addressing any technical challenges to deliver a high-quality, fully operational AV system.• Set up VoIP systems, ensuring integration with existing network infrastructure and telecommunication systems.• Conducted hands-on training sessions for end-user

Muscat, Oman

• Collaborate with project managers and clients to establish project requirements, timelines, and deliverables.• Lead and execute the installation of CCTV, Wi-Fi, and biometric systems, ensuring all equipment is installed accurately and adheres to design specifications.• Configure system components, including network settings, user access levels, and camera positioning, to ensure optimal performance and security.• Conduct thorough cable testing and network connectivity checks, identifying and resolving any issues to ensure reliable operation.• Provide on-site support, addressing technical challenges, and performing maintenance as needed to uphold system integrity.• Prepare and deliver project documentation, including quick guides and user manuals, and conduct training sessions for end-users to ensure smooth project handover.

Muscat,, Oman

• Oversee the setup and configuration of CCTV systems, IP phones, WiFi networks, and biometric devices. • Manage the installation and testing of structured cabling to support these systems, verifying connectivity, • Provide desktop support services, assisting users with software, hardware, and IP phone issues, as well as troubleshooting connectivity and performance problems.• Respond promptly to customer calls, emails, and messages, providing assistance with system issues, software troubleshooting, and guidance on equipment use.• Offer clear instructions to help customers understand and resolve minor issues independently.• Diagnose and resolve technical problems over the phone, including network connectivity, software configurations, and device malfunctions. Use remote access tools to troubleshoot when possible.

Bachelor Of Technology - Btech, Electronics And Communications Engineering

Higher Secondary School, Computer Science

High School