Michael Heaton Email and Phone Number
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Accomplished infrastructure architect and Site Reliability Engineer (SRE) with a proven track record in optimizing hybrid cloud environments and ensuring high availability of critical systems. Expertise spans Infrastructure as Code (IaC), DevSecOps implementation, and Chaos Engineering to proactively identify and mitigate system failures. Meticulous in risk management and adept at leading cross-functional teams to deliver secure, scalable solutions aligned with business objectives. Known for leveraging extensive technical proficiency in networking, cloud architectures, and DevOps tools to drive innovation and operational efficiency. Previous roles include pivotal positions at industry leaders such as PacerPro and Adobe. Passionate about continuous improvement and dedicated to delivering exceptional results in dynamic, mission-critical environments.
Ultraviolet Cyber
View- Website:
- uvcyber.com
- Employees:
- 311
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Ultraviolet CyberEagle Mountain, Ut, Us -
Site Reliability EngineerPacerpro Oct 2022 - Jun 2024San Francisco, Ca, Us* Managed the software release process across multiple AWS and Heroku environments, increasing deployment availability windows and creating a consistent deployment process using CircleCI, GitHub Actions, and Terraform Cloud.* Reviewed and wrote policies, leading to PacerPro becoming SOC2 Type 2 certified in 2023 & 2024.* Standardized monitoring, logging, and alerting practices using SRE best practices implemented SLAs and SLOs, and reduced MTTR to under 5 minutes through the deployment of OpsGenie and Sumo Logic. -
Sr Site Reliability EngineerAdobe Feb 2021 - Sep 2022San Jose, Ca, Us* Collaborated on architectural redesign to facilitate migration from Adobe data centers to AWS, achieving a 100% increase in email throughput and reducing hardware costs by 30%.* We refactored legacy Ansible 2.7 & Python 2 code to Chef with unit testing and multi-cloud support, enhancing deployment efficiency by 40% and reducing errors by 50%. -
Customer Reliability EngineerAdobe Dec 2019 - Feb 2021San Jose, Ca, Us* Refactored Ansible playbooks by modularizing roles and tasks, allowing for reusable and maintainable code across different environments, reducing deployment time by 30%.* Implemented security best practices in AWS CloudFormation scripts, including IAM policy refinements and encryption settings, resulting in compliance with internal security standards and reducing the risk of security incidents. -
Customer Success EngineerAdobe Nov 2018 - Dec 2019San Jose, Ca, Us -
Sr Site Reliability EngineerAdvancedmd Nov 2016 - Nov 2018South Jordan, Utah, Us* Designed and implemented build, test, and deployment processes for microservices across ESXi and AWS Cloud environments.* Led adoption of stateless configurations and CI/CD pipelines using Ansible, Packer, Consul, Vault, and RabbitMQ.* Architected and executed Blue-Green migration of 200+ virtual servers from F5 to Pulse Secure vTM with zero downtime for SAS clients.* Implemented Operational Readiness program, reducing lead time for new service deployments from 2+ months to a few sprints. -
Senior Devops EngineerZaact Mar 2015 - Nov 2016Sandy, Utah, Us* Built and led a Zacct DevOps consulting team focused on hybrid cloud standardization.Designed and executed Multi-Domain Active Directory consolidation across 130+ sites and 1,200+ desktop systems.* Orchestrated seamless migration of 2,000+ client mailboxes to Office 365 from Google Apps, Exchange, and third-party hosted solutions. -
Cloud Systems EngineerRackware Inc. Oct 2014 - Mar 2015San Jose, California, Us* Designed a comprehensive Data Center migration plan by conducting server discovery/monitor/logging, application interviews, network diagram reviews, and network configuration reviews.* Implemented an automated server discovery and monitoring system, logging critical metrics to inform migration strategy.* Conducted over 50 application interviews with key stakeholders to understand dependencies and requirements.* Analyzed and updated network diagrams, identifying potential issues and ensuring accurate documentation.* Performed in-depth network configuration reviews, rectifying inconsistencies and optimizing settings for migration readiness. -
Operating Systems EngineerWells Fargo Jan 2014 - Oct 2014San Francisco, California, UsProvides technical consultation and support associated with operating systems. Provides analysis of systems software and hardware requirements to decommission/remove hardware across platforms. Leads efforts in planning and directing project schedules, monitoring status in comparison to time projections. Provide comprehensive status reports and updates. -
Database AnalystW.J. Bradley Mortgage Capital, Llc Apr 2013 - Nov 2013Centennial, Co, Us• Database administrator over MS SQL (2005, 2008 & 2012), and PostgreSQL (8.4.x & 9.1) servers at six corporate, three collocation, and Savvis cloud facilities.• Implemented Splunk reporting to consolidate Database and system logs to identify problematic queries and user access to production servers. Then collaborated with Development and management document, submit change request and train users as need.• Reviewed and updated the Change Control Systems to reduce deployment downtime and provide better notice of change, time to review, or environments to test changes.• Reviewed 2012 internal security audit finding. Then wrote and implemented an in-depth access control policies to resolve all finding.• Implemented PostgreSQL cluster with Slony replication Staging environment allowing in depth testing of software updates and code deployment testing.• Implemented single sign on for IT infrastructure tools with Okta.• Technical adviser for system improvements and design.o Design and implementation of DFSo Managed McAfee EPO, AccelOps, Okta, Splunk, etc...o Backup Windows Domain Administrator. -
Senior Systems AdministratorNetsteps Nov 2011 - Mar 2013* Designed and implemented a legacy data center migration to AWS with zero downtime for our SAS clients.* Designed and implemented DevOps processes communications and cross-discipline collaboration. Facilitated automation that reduced SAS env creation from 2+ weeks to 2 hours.* Designed and implemented automated database sanitization, cross environment deployment that reduced lead time from 3+ hours to 15 minutes, and saved an estimated 600 man hours a year of troubleshooting.
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Senior Network AdminEagle Gate College May 2010 - Nov 2011Layton, Ut, UsMigrating from 30 physical servers to 3 VMWare ESX servers with Compellent SAN backend.Automated student Active Directory/Live.edu (Exchange) account creation with an Estimated 225 hours saved in first year.Implemented IT ticketing system which resulted in better communications with our customers and consistency within the IT department.Technical adviser to the academic department for changes in software, books and technology used in the courses taught at Eagle Gate College and Provo College.Project manager for School of Computer and Networking infrastructure upgrade. giving students access to: Firsthand working knowledge of VMware ESXI Virtual server farm management experience.Managed and developed connections to vendors resulting in next generation hardware and software for staff and student at a 10% reduction in cost.Managed the Domain migration of 200+ users, systems and servers. Through coordination with site management, users were able to continue working with little to no interruption to their work day.Implementation migration from Cisco phone system to ShoreTel phone system. -
System/Database AdministratorJaxcube Nov 2008 - Nov 2011Developed email marketing campaign in compliance of CAN-SPAM Act of 2003.Designed and implemented Active Directory, Group Policies, WUS, WDS, DFS, and other windows service for clients.
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DbaEntice Labs Dec 2009 - Feb 2010Salt Lake City, Ut, UsResearched, and tested Hadoop cluster to replace MySQL server farm.Developed an automated Email marketing campaign system.Worked with Account team in the development of a billing/analytic reporting system for client. -
Database AdministratorUnisys Jun 2009 - Dec 2009Blue Bell, Pennsylvania, UsResponsible for installation, maintaining and updating MS SQLServer 2005 for 6000+ 7-Eleven sites in U.S. and Canada.Improved MS SQL scripts and reducing troubleshooting time by 80% while standardizing test for 7-Eleven call center -
System/Database AdministratorNational Benefit Alliance Mar 2007 - Sep 2008UsMaintained a 99.99% web and database server uptime.Designed and implemented Active Directory, Group Policies, DNS, WDS, DFS, and other windows service for clients.Developed automated Insurance carrier file transfer system. -
System EngineerSirsidynix Oct 2006 - Mar 2007Lehi, Ut, UsLevel 2 Engineer. Supporting all windows systems, hardware, software, and network troubleshooting for remote clients. -
System/Database AdministratorFatpipe Networks Sep 2005 - Oct 2006Salt Lake City, Utah, UsDesigned and implemented Active Directory, Group Policies, DNS, WDS, and other windows service for clients.Lead Network Engineer for government implementation of FatPipe WAN clustering products.Developed and implemented Database migration from Goldmine to SugarCRM (MySQL).Design and implemented fault tolerant, load balanced and clustered network connection for clients networks. -
System/Database AdministratorComplete Music And Video Aug 2002 - Feb 2005Omaha, Ne, UsManaged Active Directory, Database, FTP, Terminal Services, Windows Desktop, network security and other hardware support as needed for 174 franchise.Provided technical insight into mobile DJ equipment to franchises.Managed vendor relationship allowing for a 10% drop in cost of equipment. -
Computer AssemblyStaff Management Inc Mar 2003 - Aug 2003Work on PAL (progressive assembly line) Building Compaq/HP desktop and servers
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Aircraft Electro-Environmental System Craftsman (2A6X6)Us Air Force Aug 1997 - Aug 2001Randolph Afb, Tx, UsStaff Sergeant (E-5)Secret Clearance 1998-2006
Michael Heaton Skills
Michael Heaton Education Details
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Itt Technical InstituteComputer Networking -
Community College Of The Air ForceElectro-Environmental
Frequently Asked Questions about Michael Heaton
What company does Michael Heaton work for?
Michael Heaton works for Ultraviolet Cyber
What is Michael Heaton's role at the current company?
Michael Heaton's current role is Experienced Infrastructure Architect and SRE Specializing in DevSecOps, Chaos Engineering, and Cloud Solutions..
What is Michael Heaton's email address?
Michael Heaton's email address is mi****@****obe.com
What is Michael Heaton's direct phone number?
Michael Heaton's direct phone number is +180128*****
What schools did Michael Heaton attend?
Michael Heaton attended Itt Technical Institute, Community College Of The Air Force.
What skills is Michael Heaton known for?
Michael Heaton has skills like Vmware, Vmware Vcenter, Microsoft Exchange, T Sql, Network Administration, Windows 7, Data Center, Active Directory, Microsoft Sql Server, Troubleshooting, Servers, Networking.
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