Michael Heaton Email & Phone Number

Eagle Mountain, UT, US

San Francisco, CA, US

* Managed the software release process across multiple AWS and Heroku environments, increasing deployment availability windows and creating a consistent deployment process using CircleCI, GitHub Actions, and Terraform Cloud.* Reviewed and wrote policies, leading to PacerPro becoming SOC2 Type 2 certified in 2023 & 2024.* Standardized monitoring, logging.

San Jose, CA, US

* Collaborated on architectural redesign to facilitate migration from Adobe data centers to AWS, achieving a 100% increase in email throughput and reducing hardware costs by 30%.* We refactored legacy Ansible 2.7 & Python 2 code to Chef with unit testing and multi-cloud support, enhancing deployment efficiency by 40% and reducing errors by 50%.

San Jose, CA, US

* Refactored Ansible playbooks by modularizing roles and tasks, allowing for reusable and maintainable code across different environments, reducing deployment time by 30%.* Implemented security best practices in AWS CloudFormation scripts, including IAM policy refinements and encryption settings, resulting in compliance with internal security standards and.

San Jose, CA, US

South Jordan, Utah, US

* Designed and implemented build, test, and deployment processes for microservices across ESXi and AWS Cloud environments.* Led adoption of stateless configurations and CI/CD pipelines using Ansible, Packer, Consul, Vault, and RabbitMQ.* Architected and executed Blue-Green migration of 200+ virtual servers from F5 to Pulse Secure vTM with zero downtime for.

Sandy, Utah, US

* Built and led a Zacct DevOps consulting team focused on hybrid cloud standardization.Designed and executed Multi-Domain Active Directory consolidation across 130+ sites and 1,200+ desktop systems.* Orchestrated seamless migration of 2,000+ client mailboxes to Office 365 from Google Apps, Exchange, and third-party hosted solutions.

San Jose, California, US

* Designed a comprehensive Data Center migration plan by conducting server discovery/monitor/logging, application interviews, network diagram reviews, and network configuration reviews.* Implemented an automated server discovery and monitoring system, logging critical metrics to inform migration strategy.* Conducted over 50 application interviews with key.

San Francisco, California, US

Provides technical consultation and support associated with operating systems. Provides analysis of systems software and hardware requirements to decommission/remove hardware across platforms. Leads efforts in planning and directing project schedules, monitoring status in comparison to time projections. Provide comprehensive status reports and updates.

Centennial, CO, US

• Database administrator over MS SQL (2005, 2008 & 2012), and PostgreSQL (8.4.x & 9.1) servers at six corporate, three collocation, and Savvis cloud facilities.
• Implemented Splunk reporting to consolidate Database and system logs to identify problematic queries and user access to production servers. Then collaborated with Development and management document, submit change.
• Reviewed and updated the Change Control Systems to reduce deployment downtime and provide better notice of change, time to review, or environments to test changes.
• Reviewed 2012 internal security audit finding. Then wrote and implemented an in-depth access control policies to resolve all finding.
• Implemented PostgreSQL cluster with Slony replication Staging environment allowing in depth testing of software updates and code deployment testing.
• Implemented single sign on for IT infrastructure tools with Okta.

* Designed and implemented a legacy data center migration to AWS with zero downtime for our SAS clients.* Designed and implemented DevOps processes communications and cross-discipline collaboration. Facilitated automation that reduced SAS env creation from 2+ weeks to 2 hours.* Designed and implemented automated database sanitization, cross environment.

Layton, UT, US

Migrating from 30 physical servers to 3 VMWare ESX servers with Compellent SAN backend.Automated student Active Directory/Live.edu (Exchange) account creation with an Estimated 225 hours saved in first year.Implemented IT ticketing system which resulted in better communications with our customers and consistency within the IT department.Technical adviser.

Developed email marketing campaign in compliance of CAN-SPAM Act of 2003.Designed and implemented Active Directory, Group Policies, WUS, WDS, DFS, and other windows service for clients.

Salt Lake City, UT, US

Researched, and tested Hadoop cluster to replace MySQL server farm.Developed an automated Email marketing campaign system.Worked with Account team in the development of a billing/analytic reporting system for client.

Blue Bell, Pennsylvania, US

Responsible for installation, maintaining and updating MS SQLServer 2005 for 6000+ 7-Eleven sites in U.S. and Canada.Improved MS SQL scripts and reducing troubleshooting time by 80% while standardizing test for 7-Eleven call center

US

Maintained a 99.99% web and database server uptime.Designed and implemented Active Directory, Group Policies, DNS, WDS, DFS, and other windows service for clients.Developed automated Insurance carrier file transfer system.

Lehi, UT, US

Level 2 Engineer. Supporting all windows systems, hardware, software, and network troubleshooting for remote clients.

Salt Lake City, Utah, US

Designed and implemented Active Directory, Group Policies, DNS, WDS, and other windows service for clients.Lead Network Engineer for government implementation of FatPipe WAN clustering products.Developed and implemented Database migration from Goldmine to SugarCRM (MySQL).Design and implemented fault tolerant, load balanced and clustered network connection.

Omaha, NE, US

Managed Active Directory, Database, FTP, Terminal Services, Windows Desktop, network security and other hardware support as needed for 174 franchise.Provided technical insight into mobile DJ equipment to franchises.Managed vendor relationship allowing for a 10% drop in cost of equipment.

Work on PAL (progressive assembly line) Building Compaq/HP desktop and servers

Randolph AFB, TX, US

Staff Sergeant (E-5)Secret Clearance 1998-2006

Associates, Computer Networking

Associates, Electro-Environmental