Micky Hedger Email & Phone Number

San Luis Obispo, Ca, Us

San Luis Obispo, California, United States

-Responsibilities include inspecting materials, processes, and products, ensuring compliance with new and existing quality commercial and government standards and regulations, implementing quality management actions, and contributing to the development of company policies and procedures. -Assist in reviewing contracts and purchase orders for Quality Assurance requirements, FAR and DFAR flowdown requirements, specification requirements and any other contract requirements.-Perform the role and duties of the Designated Quality Representative, performing Source Inspections and communicating and coordinating all aspects of this function to management, internal departments and the customer. -To instruct, qualify, and referee individuals to the IPC J-STD-001 standard for parts and soldering.-Provides Quality Assurance support to projects from the planning phase to project completion. -Ensures that the company's quality assurance standards and procedures are met.-Coordinates 3rd party audits, including allocation of necessary support resources.

San Luis Obispo, California Area

-Encompassing enforcement and improvement of product quality control through the AS9100 quality system. -Certified instructor and inspector for the IPC J-STD-001(G).-Daily workload is primarily focused on investigation of product repairs, repair documentation, and be the interface with the RMA Coordinator & Demand Coordinator. -Communication is priority to keep the affected internal departments and customers/partners synchronized in the progress of affected product. Customers could be end-users or contractors, and partners can be those who help develop or help manufacture our product.-Assisting QA in any continued improvement or root cause analysis, support QA in analyzing / reviewing problem code data for any trending issues that could point to a product problem.

San Luis Obispo, California Area

Primary role: To provide high quality testing testing using documented manufacturing processes to product manufactured by Trust. Also, to troubleshoot to a component level, and to provide failure analysis and root cause reports using tools like 5-Whys, Fishbone Analyses, and creating detailed Engineering Analysis Reports.Secondary role is to provide immediate IT/MIS response to Desktop Application failures and high level network failures within the corporation.

Atascadero, Ca

Computer system building and troubleshooting at your home or place of business. Consulting and teaching services available.

RMA and Manufacturing DepartmentsPerformed field and in-house repairs to the component level. * Supports Manufacturing in testing and production fallouts and conducts training to Manufacturing personnel. * Maintains strong and clear communications with administration and management within the local department, minimizing chaos and confusion.* Self taught Linux so to support our Computer Management Module which utilizes a Linux core for operations.* Maintains knowledge and has the ability to repair over 150 unique products within multiple computer architectures.

San Luis Obispo, California Area

Created and implemented a Materials Qualification Department, handling all qualifications on revenue products, including documentation of department procedures and goals. Duties required high attention to quality, conforming to ISO 9001 guidelines, to interpret and implement manufacturer's data sheets, the ability to read and modify schematics, use of high speed test equipment as well as mechanical measuring devices, and to communicate and coordinate multiple departments in order to implement the revised component in the revenue products with little impact to manufacturers' assembly lines.* Reduced qualification turnaround from three months to three days.* Worked closely with purchasing agents to resolve End-of-Life and obsolete items.* Processed engineering change notices and conducted data entry through SAP and SPEED.* Provided technical support and training to lower-level nonexempt personnel.* Provided MIS/IT support to local and surrounding departments.

Provided technical sales support to customers with development systems prior to full-scale production. Duties included sales calls to customer sites, generation of quotation packages, management of customer systems throughout the facility, and support of field personnel with a heavy emphasis on communication between internal departments, outside sales representatives, and the customer. Also provided and coordinated customer visits and presentations. Additionally developed familiarity knowledge of Goldmine and SAP databases.

San Luis Obispo, California Area

Tested and troubleshot units moving through Production area. Troubleshooting needed to be done to the component level. Maintained a 99% success rate for throughput without error.• Documented and maintained procedures.• Monitored Advin and Sprint (PAL and EEPROM programmers) for maintenance andupgrades.• Conducted data entry through FoxPro. All other communication was performed through Lotus notes.