Meghan Hedrick Email & Phone Number

Northern New Mexico

-Regional office management of all ENT clinics in Northern NM, including Española, Taos, Los Alamos, and Las Vegas-Oversees a clinical team which includes medical doctors, physician assistants, medical assistants, and receptionists-Conducts routine correspondence with medical institutions, supply representatives, insurance companies and government entities to ensure exceptional patient care-Develops and implements patient-centered approaches to workflow management-Oversees staff hiring & training, provider & staff scheduling, as well as policy & procedure implementation and enforcement-Clinic and documentation preparation for both routine daily operations as well as monthly clinic procedures/surgeries-Inventory management, including medical equipment, clinic supplies, and office supplies-Quality control and data management -Marketing & outreach efforts-Provides medical assistant and receptionist coverage when necessary

Ferndale, Washington, United States

Adult and Pediatric AED/First Aid Certified, ACPE Immunization Certified-Rx filling, input, transfers, insurance claims/billing, vaccine administration-Patient service in person and through phone, regular correspondence with providers & insurance companies-Performed lead technician tasks including ordering, filing (daily, weekly, monthly & quarterly), inventory prep, assisting with hiring and training new employees

Ferndale, Washington, United States

Bellingham, Washington, United States

-Independently oversaw shipping and receiving department of long term care pharmacy. Ordered all medications and supplies, and processed shipments, returns and disposals. -Maintained paperwork and documentation, as well as scanned and managed documentation in the system manifest on a daily basis. -Filled and labeled prescriptions in bottles, blisterpacks, opus cassettes, and medisets, and packaged orders for delivery. -Assisted pharmacists with special orders; trained new and temporary pharmacists on special order, fridge, and controlled med check-in procedures. -Routinely communicated with retail branch, medical centers, and vendors to efficiently get orders filled. Provided customer service to clients via phone, transferring calls between branches when necessary.

Bellingham, Washington

-Managed and updated medically-intensive program for residential client-Established, updated, and monitored various documentation methods, both written and electronic. Includes med administration (MAR), health & behavior charting, nutrition monitoring, and goal tracking-Scheduled, trained, and managed staff, including conducting performance evaluations, weekly check-ins, competency reviews, and performance improvement plans-Upheld and reinforced residential service guidelines, state requirements, and agency policies-Appointed by delegating RN to provide client-specific medical competency training for medical equipment use-Delegated and monitored progress of staff tasks and projects-Composed weekly, monthly, bi-annual, and incident-related reports using written and numerical data -Communicated, met, and collaborated with DSHS case managers & client guardians to create individualized service plans (ISP's) and functional assessments (FA's) -Used 'Antecedent, Behavior, Consequence' (ABC) and 'Situation, Task, Action, Result' (STAR) reporting methods to track behavior and assist with creating client positive behavior support plans (PBSP's)-Managed medical and household supply inventory, requests & orders-House and client finance management-Routinely communicated with clients' medical care teams to maintain the best medical, mental, and dental care available. Discussed trends in health and behavior noticed in documentation-Routinely communicated and collaborated with superiors, peers, and subordinates to ensure staff and client success-Practiced client-focus and unconditional positive regard when responding to challenges-Participated in a rotating 24-hr on-call schedule for staff & client support

Bellingham, Washington

Residential program providing specialized care to adults with developmental disabilities-Nursing Assistant Registered (NAR)-Certified in CPR/First Aid-Assisted clients with achieving personal goals, attending community & social gatherings, obtaining quality healthcare and maintaining overall health through personal hygiene, nutrition, and domiciliary upkeep-Provided both medical and behavioral support to clients-Maintained documentation related to care and support of clients-Remained up to date on developments and research in the industry through continuing education-Conducted training shifts with new staff members-Provided both short and long term coverage for unfilled shifts at ALL sites across the agency-Completed both lead staff and coordinator duties, including staff & client support, state & medical professional correspondence, specialized delegated tasks, supply inventory & ordering, and report writing

Bellingham, Washington

-Administrator of the department's WA wildlife system-Certified to sell firearms and ammunition-Trained in multiple tasks and departments, including sporting goods, hardware, automotive, front end, and fabrics & crafts-Provided specialized customer service and personal shopping -Processing of fishing, hunting, and other recreational license sales-Processing of firearms to place on display-Built displays and set modulars-Record keeping, paperwork filing, and order placement-Regular correspondence with WDFW through phone-Daily back room and sales floor inventory/stock management

Ferndale, Wa

-Supervised shift operations to ensure that food safety, product preparation, cleanliness, and inventory control standards were maintained.-Oversaw the responsibilities of pre-closing team member(s)-Provided excellent customer service and maintained general knowledge of all discounts, policies, prices, current promotions, and cash register operations-Trained team members on new techniques, equipment, procedures, and promotions; trained new employees.-Performed closing shift/end-of-day operations and reporting-Daily inventory and end-of-day reporting, as well as stock replenishment and weekly shipment receiving-Daily inspection and sanitation of equipment-Preparation (panning, chopping, proofing, baking, etc.) of fresh and frozen products for both storage and immediate serving

Albuquerque, Nm

Spreadsheets and interactive infographics available upon requestResearch overseer: Dr. Asa Stone.1. RecycleMania statistical series (2015)One-Way ANOVA, Z-Test, Correlational Study, Frequency Test-Using independently-collected data, my team and I conducted 4 different statistical studies that provided insight into CNM students' views on recycling, sustainability, and environmental issues. I then transposed our data into easy-to-understand infographics.2. CNM Thrival Guide (2014) - Cognitive Psychology‘Practical Problem Solving’, ‘Effective Test Taking’, ‘Memory Managed’-By researching preexisting studies, my group and I developed cognitive techniques to overcome common problems faced by college students. I transformed the results of this research project into a series of infographics, designed specifically to contribute to the success of incoming CNM students.

Rio Rancho, Nm

-Completion of daily, time-sensitive projects-Resetting/revising shelves, fixtures, and displays, using a planogram-Use of flexibility and problem solving skills when dealing with inaccurate planograms-Use of excellent planning, organizational and numerical skills-Provision of excellent customer service while still meeting strict daily project goals-Moving merchandise using proper equipment, certified to use backroom power equipment-Signing, stocking, zoning, inventory counts, pulls from the backroom, truck unload (freight/flow)-Cleaning of shelving, displays, and work areas-Utilizing a PDA, tying information into the system, printing labels/tags, filing end of day reports -Promotion of sales, cashiering, in-store customer service

Espanola, Nm

-Cashiering, handling large sums of money, customer service through phone and in person-Janitorial services for entire store, including lot-Food equipment operation and sanitation-Stock replenishment, zoning, inventory-Food preparation and handling-Training of new employees-Knowledge of procedure during a gas or car wash emergency

Espanola, Nm

-Unpaid position-Customer service in person and through phone-Taking payments, writing receipts, placing orders, bookkeeping -Cleaning and replacement of vacuum cleaner parts-Stocking, inventory, display/fixture arrangement

Associate’S Degree, Psychology

-Published on the CNM website in 2015 -Led two psychology research teams -RecycleMania Tournament participation and event planning [R.M..

Clinical/Medical Laboratory Science/Research And Allied Professions