Mary Herbst Email & Phone Number

Greater Minneapolis-St. Paul Area

Responsible for the development and maintenance of the Enterprise Risk Management program for the YMCA. Acts as a consultant to all areas of the organization on legal, risk and insurance activities. Works closely with our insurance broker and providers on all Casualty and Executive lines of insurance. Responsible for the process improvement in areas including Crisis Management, Business Continuity, Insurance processes and procedures, and other areas as needed. Helped lead the response to… Show more Responsible for the development and maintenance of the Enterprise Risk Management program for the YMCA. Acts as a consultant to all areas of the organization on legal, risk and insurance activities. Works closely with our insurance broker and providers on all Casualty and Executive lines of insurance. Responsible for the process improvement in areas including Crisis Management, Business Continuity, Insurance processes and procedures, and other areas as needed. Helped lead the response to COVID-I9 and continue to research as provide guidance on the risks associated with recovery. Show less

Greater Minneapolis-St. Paul Area

Consultant with the ability to both think strategically and act tactically. I have the ability to work with all levels of an organization on small to large projects utilizing my business and technical background to drive towards positive change and solutions. I have an extensive background in all aspects of Risk Analysis, Business and Technology Disaster planning and Response, Business Analysis, Crisis Communications, and Process reengineering. I am passionate about ensuring that companies… Show more Consultant with the ability to both think strategically and act tactically. I have the ability to work with all levels of an organization on small to large projects utilizing my business and technical background to drive towards positive change and solutions. I have an extensive background in all aspects of Risk Analysis, Business and Technology Disaster planning and Response, Business Analysis, Crisis Communications, and Process reengineering. I am passionate about ensuring that companies and their employees know what to do if there is a disaster situation and to be able to respond in an efficient and effective manner. Show less

Richfield, Mn

* Integrated three teams into a cohesive Business Continuity Program office. Made decisive improvements to existing response processes and raised the profile of the teams across the Enterprise. Provided end-to-end recovery plans and processes for stores, distribution centers and the Corporate office.* Led response activities for hurricanes, wildfires and an earthquake. Did hands on coordination of humanitarian relief and evacuation of employees for Puerto Rico.* Conducted over 200… Show more * Integrated three teams into a cohesive Business Continuity Program office. Made decisive improvements to existing response processes and raised the profile of the teams across the Enterprise. Provided end-to-end recovery plans and processes for stores, distribution centers and the Corporate office.* Led response activities for hurricanes, wildfires and an earthquake. Did hands on coordination of humanitarian relief and evacuation of employees for Puerto Rico.* Conducted over 200 Business Impact Analysis interviews working with employees and consultants. Set the strategic direction, negotiated the consulting agreement, and consolidated the final data into reports for Senior IT and Business Leadership.* Engaged consultants to conduct a Technical Assessment for Disaster Recovery. Set strategic direction, negotiated the contract, oversaw all activities and consolidated final information for Senior Leadership.* Created Risk assessment templates and methodology for facilities* Worked with Internal Audit to interview Senior and Executive Leadership to identify key risks to the Enterprise. Provided Business Continuity perspective to the interviews.* Established a three-year roadmap and project plan to provide continuous improvement to the Business Resiliency Program. Implemented the improvements over the two plus years of employment.* Wrote and disseminated effective crisis communications and status reporting to Executive Leadership. * Provided leadership, mentorship and guidance to 22 employees. Oversaw physical security for the Corporate Campus.* Negotiated and implemented an emergency notification system across three geographies and 150,000 employees.*Wrote and facilitated tabletop exercises to both train on and improve business Continuity and Crisis Management plans for stores, distribution centers and the Corporate office.* Collaborated in the reestablishment of a disaster relief fund for employees. Acted as the liaison with the fund. Show less

Greater Minneapolis-St. Paul Area

* Facilitated tabletop exercises* Developed Business Continuity Templates and Plans* Conducted Business Impact Analysis * Developed Facility Risk Assessment Methodology* Developed Business Continuity Strategy and Methodology

Greater Minneapolis-St. Paul Area

Built a practice to provide new and existing clients with Business Continuity, Disaster Recovery and Crisis Management planning and response. Worked with several companies to conduct business impact analysis, risk analysis and to write business continuity and disaster recovery plans. Put together marketing strategies and worked with the sales force on statements of work and contract negotiations.

Golden Valley, Mn

Manager responsible for the improvement of an existing Business Resiliency program. Worked closely with Business Architects within IT to establish a comprehensive relationship between IT applications and Business processes. Led a crisis management team and worked with a large extended team of Business Continuity Coordinators to ensure consistency across all segments of the business. Worked with the Enterprise Risk team to conduct assessments and prioritize risks across the company.… Show more Manager responsible for the improvement of an existing Business Resiliency program. Worked closely with Business Architects within IT to establish a comprehensive relationship between IT applications and Business processes. Led a crisis management team and worked with a large extended team of Business Continuity Coordinators to ensure consistency across all segments of the business. Worked with the Enterprise Risk team to conduct assessments and prioritize risks across the company. Provided leadership and relationship building across all segments of the company. Show less

Greater Minneapolis-St. Paul Area

Established a business continuity program for the Minneapolis, Chicago and Philadelphia offices. Participated in testing of the critical applications and worked with the technology teams on the reporting of the results. Identified and prioritized the most critical processes and the plans to recover them in the event of any business or technical interruption.

Worked on a variety of projects for Best Buy Corporation. Was the lead business architect on a large project to build and run a facility for returns. Documented all the processes, wrote the business requirements, and worked with the developers on the creation of the program. Also worked on projects associated with establishing a social media site and the roll out of Microsoft 365. Provided strong leadership as a relationship manager between the business and IT.

Established a strong planning and response program for Pandemic situations. Facilitated large meetings with all levels of the organization (including Executives) to respond to the H1N1 virus. Provided process improvements for both Business Continuity and Disaster Recovery. Started as a consultant and was hired on as an employee.

Carlson Hotels Worldwide has a portfolio of over 1000 hotels worldwide including the brands of Regent, Radisson, Country Inns and Suites, Park inn and Park Plaza. My position was responsible for ensuring that a crisis response process was developed and in place for all hotels as well as Crisis Management and Business Continuity plans. I worked closely with our Regent Hotel properties during the 2008 hurricane season, supporting our Turks and Caicos properties through two hurricanes. I was… Show more Carlson Hotels Worldwide has a portfolio of over 1000 hotels worldwide including the brands of Regent, Radisson, Country Inns and Suites, Park inn and Park Plaza. My position was responsible for ensuring that a crisis response process was developed and in place for all hotels as well as Crisis Management and Business Continuity plans. I worked closely with our Regent Hotel properties during the 2008 hurricane season, supporting our Turks and Caicos properties through two hurricanes. I was also responsible for creating Business Continuity and Crisis Management plans for the Minneapolis Corporate office and the Omaha Reservation Center. Show less

Created and implementd a Business Resiliency (Risk Analysis, Crisis Management, Business Continuity and Disaster Recovery) strategy of Carlson Companies Worldwide. Implemented a balanced scorecard process to track Business Continuity maturity and progress across all groups. Triaged all crisis calls and convened command centers as needed. Co-led a Disaster Recovery project to develop plans to recover the Minneapolis data center. Acted as a consultant for all Carlson Business units to develop… Show more Created and implementd a Business Resiliency (Risk Analysis, Crisis Management, Business Continuity and Disaster Recovery) strategy of Carlson Companies Worldwide. Implemented a balanced scorecard process to track Business Continuity maturity and progress across all groups. Triaged all crisis calls and convened command centers as needed. Co-led a Disaster Recovery project to develop plans to recover the Minneapolis data center. Acted as a consultant for all Carlson Business units to develop Business Continuity plans including Pandemic plans worldwide. Facilitated tabletop exercises, documented results and provided task lists to improve and maintain plans. Created and chaired the Business Resiliency council to act as a governing body for Carlson companies. Show less

• Led a four-member process team responsible for the development and improvement of all processes to launch one of the first retail websiteso Collaborated and led cross functional teams to ensure maximum efficiency and drive out redundancy• Wrote and presented a white paper on outsourcing of technology, HR and financial services which led to a large-scale outsourcing initiative by Best Buy• Conducted organizational change projects focused on financial services, offshore outsourcing,… Show more • Led a four-member process team responsible for the development and improvement of all processes to launch one of the first retail websiteso Collaborated and led cross functional teams to ensure maximum efficiency and drive out redundancy• Wrote and presented a white paper on outsourcing of technology, HR and financial services which led to a large-scale outsourcing initiative by Best Buy• Conducted organizational change projects focused on financial services, offshore outsourcing, and fixed assets/project accounting system• Developed processes and sourcing strategies for a contract management office for IT resulting in the consolidation of all IT contracts• Implemented a hardware and software IT asset management capability. Drove out costs and created efficiencies. Became CITAM certified* Obtained ITIL certification and participated in a round table to implement the processes into operations.o Reengineered all asset (hardware and software) lifecycle processes to eliminate theft and disposition of equipment• Managed a team of twelve business analysts• Led process improvement projects for the technology area of IT• Led a process improvement project to increase efficient desktop procurement and disposition• Served as a business analyst on an Agile project to develop a new POS system* Developed the SDLC for the ecommerce platform• Participated in business architectural modeling of the Best Buy Enterprise Show less

Responsible for ensuring that all Operating Groups (except CWT and CMG) were Y2K compliant. Created a methodology, templates and an auditing process for ensuring that all IT functions were remediated and ready for the turn of the century. Facilitated and created Business Continuity templates and procedures which led to the creation of a Business Continuity discipline within Carlson.

Provided all hardware and software support for a diverse and multi-cultual pool of users. Designed and implemented a rollout of machines for 100 users. Project leader for the research and design of a new computer system for FMG's trading floor. Hired, evaluated, and motivated 7 employees responsible for the hardware and software updates and implementations for the investment group within Cargill. Planned and implemented FMG Disaster Recovery plans.

Purchasing CoordinatorFacilities CoordinatorTechnology Support Analyst