Mike Higgins Email & Phone Number

Waltham, Massachusetts, US

Leading a global team of Services Account Directors responsible for growth and customer success across the world's leading brands.About Lionbridge:Lionbridge is the world leader in globalization services delivering AI, games and language services in more than 350 languages. Lionbridge partners with more than 4,500 of the world's leading brands to increase.

Waltham, Massachusetts, US

Led the services sales team responsible for developing and growing strategic partnerships across Microsoft. This multi-million dollar partnership incorporates our leading globalization solutions including digital marketing, games & entertainment, content, AI and Test services.

Redmond, Washington, US

Directed worldwide sales and strategy for Microsoft’s Enterprise Services division leading to the establishment of a world-class services sales organization of >700 sellers which grew revenues from $1.5B in FY07 to over $3.5B in FY11. Led a worldwide team and partnered with senior leadership across Microsoft’s 13 Worldwide Areas to transform the services.

Redmond, Washington, US

Responsible for increasing enterprise sales and customer/partner satisfaction across the 14 Western US States. Key to this was becoming the first region to integrate security outreach within customer satisfaction initiatives driven at the field sales level to enterprise CXOs.Led the West Region enterprise sales team to achieve the highest overall customer.

Redmond, Washington, US

Managed Microsoft's Northern California, Global Strategic and Major Account sales team. This included High Tech manufacturing (Intel, HP, and other major Silicon Valley manufacturers) as well as the largest commercial accounts in Northern California. Closed $170M of new business in FY02 including notable strategic solution wins at Applied Materials.

Redmond, Washington, US

Achieved 48% YoY growth in FY01 by attaining strategic wins at 5 Toyota divisions, Edison Enterprises, and Nissan Motors. Replaced IBM AS/400s at Toyota and Lexus by leading a strategic dealership automation solution “Dealer Daily” which runs in every Toyota and Lexus Dealership in North America. This web-based system allows dealerships to manage parts.

Worldtalk developed secure electronic messaging and directory integration software and launched a successful IPO in 1997 before being acquired by Tumbleweed/Axway Communications in 2000. Managed sales in the US Western Region providing enterprise class messaging and X.500 directory integration solutions to enterprise accounts. Solutions included HP-UX.

US

Banyan was a premier provider of enterprise directory products and services with over 7,000 worldwide customers and 10 million users. In 2003, Unisys acquired its assets. Helped shape and grow Banyan’s Network and Directory Services sales and consulting practice in Southern California. Managed some of Banyan's largest accounts in Southern California.