• Wrote, edited, and disseminated all company communications to external customers and internal employees• Supported territory sales managers in the development of content for sales collateral and training materials, assisted with registering for events and handling travel details• Maintained multiple state association memberships and ensured deliverables were developed, deadlines met, and materials provided for association events including annual conventions• Maintained and updated website content for public-facing website• Created, edited, and approved social media content• Managed company marketing materials including branded merchandise, event booth, and budget for events• Planned and managed company events including venue selection, food and beverage, group outings, contracts and budget, and travel details for all attendees • Managed licensing department employees, made communication and business decisions, and assisted with daily work while one or more are absent Past Responsibilities• Communicated daily with agents for various service-related issues• Processed appointments with the appropriate state while maintaining required agency data• Implemented and maintained marketing reports and company database for over 1000 agency profiles• Analyzed agency applications and interviewed applicants for potential business partnership

•Managed $113M book of business with around sixty agencies where budget goals are met or exceeded•Worked closely with the credit department to analyze credit worthiness and underwrite loans•Communicated with agents on a daily basis to provide quotes and book contracts while handling various customer service issues•Performed daily duties for the branch including organizing booked contracts, tracking daily production, and sending funding notifications to agents

•Investigated accidents to determine liability•Corresponded with customers over the phone, obtained police reports, & documented claim activity•Scheduled and monitored vehicle repair time & rental car reservations•Evaluated medical bills for reasonable & necessary treatment and duration •Negotiated fair settlements for property damage, loss of use, medical bills & pain and inconvenience

•Trained in sales techniques, credit investigation, loan interviewing and loan analysis •Solicited services and credit offers over the phone•Assisted customers with credit applications & analyzed applications for credit recommendations•Maintained and updated records and files for processing of each loan •Cleared underwriting conditions through direct communication with other centralized departments•Maintained rapport with sales finance dealer accounts

•Met with clients concerning advertising campaign goals, message development, media planning, and evaluation of campaign effectiveness as an assistant to the account executive•Attended taping sessions for television commercials and radio spots •Researched industry background and demographics as an assistant to the media buyer•Assisted traffic coordinator with tracking job progression